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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Mobile Management Best Practices

Mobile Management Best Practices

Mobile technology has permeated the workplace in countless ways. Many businesses will provide company-owned devices, be they laptops or smartphones, to employees so they can get work done while out of the office. This brings several opportunities for productivity into focus, but it also highlights some of the many risks associated with mobile devices.

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Three IT Services to Boost Efficiency

Three IT Services to Boost Efficiency

Businesses are always looking for a way to be more effective. Whether that be avoiding operational hiccups, cutting costs, or anything else that aids them in an effort to provide a superior product or service. For businesses that take advantage of dynamic technology solutions in efforts to enhance productivity through collaboration and automation, keeping the platform that fuels those initiatives managed and maintained is important. No organization is situated to effectively do that better than an IT services provider. 

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How Should Your Small Business Implement Cloud Solutions?

How Should Your Small Business Implement Cloud Solutions?

Whether you take advantage of it or not, the cloud is a major part of most businesses’ IT infrastructures—especially with the ongoing pandemic, which has kept many workers out of their offices and off of the in-house network. If your business is one of the few that has managed to stay afloat without the cloud, let’s change that. With a high-quality cloud solution, you can future-proof your business in ways you may not have considered.

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How Much Time is Spent Each Day Checking Notifications?

How Much Time is Spent Each Day Checking Notifications?

Generally speaking, we all get way too much screen time nowadays, between the workstations we all spend our days in front of to the televisions we watch in the evening to the mobile devices that are never far out of reach. While plenty of people have weighed in on the subject, some of the most interesting insights come from scholarly research: the more notifications a person gets, the more their productivity suffers.

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Tip of the Week: The Letters of the Alphabet, in Windows Shortcuts

Tip of the Week: The Letters of the Alphabet, in Windows Shortcuts

The Windows operating system comes with more than its fair share of capabilities, many of which are accessible through the appropriate keyboard shortcut. Because remembering so many would be a challenge for some (and impossible for most) we’ve put together a list of those associated with the letters found on the keyboard, with a few extras tacked on for good measure. Make sure to take note of any you may find the most useful.

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Understanding the Threat of Geographic Deepfakes

Understanding the Threat of Geographic Deepfakes

Per our role as cybersecurity professionals, part of our responsibility is to put the developing threats out there in the world into perspective for the clientele that we serve. After all, with so many modern threats seeming to border on science fiction, it is only natural for smaller organizations to assume that their size will protect them from such attacks through simple lack of interest—or even that such threats will never be used practically at any significant scale. Unfortunately, these assumptions are too often mistaken.

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Don’t Let a Malicious Application Undermine Your Mobile Security

Don’t Let a Malicious Application Undermine Your Mobile Security

While you’ll probably hear us recommend that you update as soon as possible at every opportunity, the source of these updates is important to consider. This is especially the case now that mobile security firm Zimperium has discovered a new mobile spyware that pretends to update your mobile device… but actually steals data and monitors the user’s search history and location.

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Don’t Let Burnout Overcome Your Business

Don’t Let Burnout Overcome Your Business

It can be said that most of 2020 and the first couple of months of 2021 have been difficult for most people. Not billionaires, of course, but most other people have found the past year difficult on some level. That’s why it isn’t surprising to hear people talk about workplace burnout. Today, we’ll define burnout and what is being said about it. 

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What Makes a Ransomware Attack So Expensive?

What Makes a Ransomware Attack So Expensive?

Ransomware is no laughing matter, especially in terms of the costs it can impose on its victims—this is, after all, what ransomware is famous for. However, some of these costs can be derived from unexpected expenses and exacerbate the already significant issues that ransomware poses. Let’s go over some of the costs that you should anticipate, should you be targeted by a successful ransomware attempt.

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Building a Reliable Remote Workforce with Managed IT Services

Building a Reliable Remote Workforce with Managed IT Services

Remote work has been a popular topic for a few years, but over the past year, with so many people forced into working from home, a lot has been written about it. Today, we wanted to briefly talk about some of the technology that is suggested for the remote business, and what we can do to help you support remote workers. 

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How VoIP Can Help the Business that Adopts It

How VoIP Can Help the Business that Adopts It

For all the communication services and tools available to businesses nowadays, the telephone remains a staple in everyday processes—despite it often being difficult to manage and expensive to maintain. This is largely because today’s technology enables businesses to use a telephone system that exceeds the capabilities once provided by telephony, for a far more manageable investment.

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Look How Much the Internet has Changed

Look How Much the Internet has Changed

When the Internet was established, it was a marvel. Now people could move information across the world in a matter of seconds. This is why the term “world wide web” was coined. Nowadays, there are literally billions of users on the Internet and the rules have had to be changed. This has some online services in conflict with government regulations and has an impact on how users are able to use the Internet. Let’s look at a couple of examples. 

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Older IT Practices That Still Hold Up

Older IT Practices That Still Hold Up

While looking to the past isn’t often an idea tied to information technology, there are times when it can play a valuable role in your strategy for it. Let’s look at some modern IT concepts that rely on foundational ideas set back in the day.

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Tip of the Week: Embedding a YouTube Video into a PowerPoint Presentation

Tip of the Week: Embedding a YouTube Video into a PowerPoint Presentation

If you’re trying to share an idea in a presentation, adding a brief video clip can make it very simple to communicate with your audience. With this in mind, it is quite helpful that Microsoft PowerPoint makes it simple to embed a YouTube video directly into your presentation, whether you’re using PowerPoint 365 or PowerPoint 2016.

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How Blockchain is Changing Health Technology

How Blockchain is Changing Health Technology

You’d think that the healthcare industry would be at the very cutting-edge when it comes to information technology implementation. That isn’t always the case. One technology that developers are really looking to take advantage of in the healthcare space is blockchain. The technology behind cryptocurrency is being used to help patients better control their care. Let’s take a brief look now. 

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2021 is Poised to Hold Some Big IT Challenges to Overcome

2021 is Poised to Hold Some Big IT Challenges to Overcome

Considering that 2020 was… less than great for many businesses, it should come as no surprise that there will likely be difficulties that carry on for some time into 2021. Naturally, these difficulties will require some new ideas and fresh thinking to properly resolve, as well as an openness to adopting innovative technologies. Let’s look ahead to some of the IT challenges we anticipate that 2021 will hold for businesses.

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You Better Update Your Microsoft Password Today

You Better Update Your Microsoft Password Today

While we would strongly recommend that you update your passwords more than once a year, now is as good a time as any to do so. Reflecting on this, let’s go over how to fully lock down your Microsoft accounts.

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Hey You… Update Your Google Password, Right Now!

Hey You… Update Your Google Password, Right Now!

If you haven’t taken the time to go through and update your passwords lately, particularly the one protecting your Google account, you should do so… despite it undeniably being a pain. After all, Google serves various purposes and is attached to many accounts for most. Considering the number of data breaches and other cybersecurity issues this potentially contributes to, you will want to ensure your Google account is properly locked down.

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Even Santa’s Workshop Can Benefit from Managed Services

Even Santa’s Workshop Can Benefit from Managed Services

While some places get to take the holiday season off to some extent, other establishments are at their busiest—and as such, don’t have time for any inefficiencies. Let’s meet an employee from such an establishment, located far up north, to learn about how any workplace might benefit operationally from managed IT services.

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Where MSP Services Come From

Where MSP Services Come From

For most people, the term tech support is pretty self-explanatory. The terms managed services and MSP… not so much. Let’s go over what makes managed services and what we do as a managed service provider so different from the IT support you may be used to. To start, we’ll review where the idea of an MSP came from, and end with what one like us can do for you.

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Dresner Group
5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

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