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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why You Need to Keep an Eye on Your Data

Why You Need to Keep an Eye on Your Data

When a company operates primarily via the Internet, there seems to be an inherent trust that their audience naturally has. There’s little-to-no doubt that all promises will be kept and that all data shared with them will be fully secured, but is this confidence appropriately placed? While we can’t speak to the promises these companies make, we can weigh in on some common data security practices.

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Tip of the Week: How to Effectively Task Out Goals and Assignments

Tip of the Week: How to Effectively Task Out Goals and Assignments

There is a lot that needs to be done in the typical business each day, and with so many steps involved in each process, it can be difficult to stay on track. Without the right information, it is basically impossible to remain productive. To help keep up your productivity and morale, we’ve put together a guide to help you task out your objectives for this week’s tip.

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People Have Been Working From Home Longer than You Think

People Have Been Working From Home Longer than You Think

Working from home isn’t new, but with the COVID-19 pandemic sparking public health fears many businesses decided to move their operations offsite. For much of the past decade remote work was an available strategy for business, but many business owners feared it would give them a lack of control over their workforce, and therefore was largely ignored. This was despite remote work being a strategy people have embraced for a long, long time. Today, we take a look at the history and progression of working from home.  

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Nine Tools Every Business Should Have Invested in Today

Nine Tools Every Business Should Have Invested in Today

Over time, technology has developed to make processes more efficient and more productive for businesses of any size, offering greater benefits to those that put them to use. Let’s go over three critical needs that businesses have, and three technologies that can serve each.

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Tip of the Week: Three Simple Measures for More Productive Email

Tip of the Week: Three Simple Measures for More Productive Email

Email is a great tool for businesses to use, but if mismanaged, it can quickly become a major time sink. That’s why we wanted to go over a few ways that you can use your email solution to boost your overall productivity (rather than squander it) in the form of some handy tips.

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How to Safely Use Wireless Internet to Work from Home

How to Safely Use Wireless Internet to Work from Home

While remote work has gained an understandable boost in popularity, many business owners and technology specialists may still be concerned about how secure the Wi-Fi connections that workers are using in the home are. To waylay those fears, you need to be sure that your employees are using their networks as securely as they can.

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Comprehensive IT Support is Now More Important Than Ever

Comprehensive IT Support is Now More Important Than Ever

Comprehensive IT support can often be defined by an alphabet soup of abbreviations, acronyms and technical jargon describing the variety of services offered. While the different services an MSP offers can sometimes seem unrelated, in today’s technologically-integrated business environment, all technology needs to be able to support each other.  The goal of comprehensive support is to develop an environment which allows your business to leverage its technology. Here are three services comprehensive IT support offers that will benefit your business.

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Hackers Double Down During Crisis

Hackers Double Down During Crisis

The COVID-19 pandemic has most of the world at home. It has completely disrupted everyday life and has businesses scrapping their normal strategies for work-at-home policies that will at least allow them to maintain some productivity. These strategies, while highly effective, carry with them additional risk. Today, we take a look at some of the risks associated with relying on remote workers.

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Remote Work: Closing your Office Doesn’t Mean You Have To Close Your Business

Remote Work: Closing your Office Doesn’t Mean You Have To Close Your Business

As Maryland joins the growing list of states requesting and (in some cases) requiring non-essential businesses to shut down and people stay at home to combat the spread of coronavirus, the first question most businesses ask is, “Am I an non-essential business?” While there are 16 business sectors which are considered critical during these trying times, here are two that stand out in Maryland.

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Keep the Pandemic from Plundering Your Profitability

Keep the Pandemic from Plundering Your Profitability

As the COVID-19 pandemic rages on, affecting hundreds of thousands of people, and keeping hundreds of millions at home, the beginnings of recessionary fear have begun to hit small businesses. Today, we will go through a few elements that will help you get your business through this (and many other) anxious times. 

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Vendor Relationships Could See Strain

Vendor Relationships Could See Strain

The COVID-19 outbreak has a lot of business owners looking over their supply chains and their budgets wondering how they are ever going to make things work. If yours is like most businesses, you use IT to make your business smarter, more efficient, and help your workforce be more productive. Unfortunately, with recessionary winds swirling around as a result of this terrible situation, it may become inevitable that your business will have to do more with less for some time. 

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Make Sure Your Use of the Cloud is Secure

Make Sure Your Use of the Cloud is Secure

The cloud is an undeniably useful technology to implement in your business’ processes, and is a very popular option as a foreseeable result. This does not mean, however, that the cloud isn’t subject to some risks. Let’s go over a few risks the cloud presents, and how you can mitigate them by selecting the right provider.

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Handy IT Acronyms to Understand

Handy IT Acronyms to Understand

It is pretty apparent that there are a lot (a lot) of acronyms used when discussing IT. In fact, that itself is an acronym for information technology. They can all get pretty confusing if you don’t necessarily think about these things every day. Considering this, we’ve put together a list of terms for you to know that we think may be handy to have.

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When Working Remotely, VoIP is an Indispensable Tool

When Working Remotely, VoIP is an Indispensable Tool

With the widespread support of social distancing that current events have encouraged, remote working options are seeing an understandable surge in popularity. In order to make the most of “telecommuting,” as it is referred to, there are a lot of reasons to use a Voice over Internet Protocol, or VoIP, solution. Let’s go over some.

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More Industries are Seeing Accountability and Security with Blockchain

More Industries are Seeing Accountability and Security with Blockchain

Blockchain is one of the most dynamic new technologies, but up until recently, there hasn’t been a lot accomplished in the way of creating viable distributed software titles. In fact, the most recognized technology created with blockchain is cryptocurrency. This says quite a bit. Today, we’ll look at blockchain-enhanced software and how it’s only a matter of time until it is a commonplace addition to most businesses.

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VoIP Can Replace Analog Phone Systems

VoIP Can Replace Analog Phone Systems

It’s true that Voice over Internet Protocol (VoIP) is probably going to be cheaper than using an enterprise phone system through your regional phone company. While cost reduction is a good reason to choose a service, VoIP does much more than just reduce communication costs. Implementing a VoIP platform also presents a lot of solid options that can help your business be more efficient and productive. 

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Should Your HR Department Be Worried (About Automation)?

Should Your HR Department Be Worried (About Automation)?

Most companies have some sort of human resources department. Some are bigger than others. Some are more effective than others. Typically, the HR department deals with a lot of the stuff that no one else likes to. Today, software is being created using artificial intelligence that will be able to complete many of these tasks. Let’s take a look at how automation is affecting the modern human resources department. 

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Options for Effective Business Communications

Options for Effective Business Communications

Today’s business is much more collaborative than it was in the past. This means that there are a lot more communications to manage. Small businesses may use technology to try and bridge the gaps and large businesses use it to manage huge and complicated workflows. Today, we take a look at the average business’ internal communications, and which tools are best for increased productivity.

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Tip of the Week: How to Restore Your Android Apps and Settings

Tip of the Week: How to Restore Your Android Apps and Settings

There are a few reasons that you’d need to restore your Android device. Some reasons are good, like you finally got the phone you were given an IOU for over the holidays, and some are bad, like your old phone had just broken. For this week’s tip, we’ll assume it is the first reason, as we go over how you can easily prepare your phone data for migration.

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Cloud Services Are the Rideshare of Business Computing

Cloud Services Are the Rideshare of Business Computing

When you look at cloud services, it can be easy to wonder how it is so beneficial for businesses. After all, the monthly service charges are attractive, but how do they provide the value outside of cost? To understand how the cloud brings rapid and sustainable ROI, it may help to look at an analogy. 

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Columbia, Maryland 21044

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