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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How a Mismanaged Cloud Can Undermine Your Security

How a Mismanaged Cloud Can Undermine Your Security

There is no denying that the cloud has become one of the most popular options for a business to obtain the tools required for their operations. Despite this, it is equally important to acknowledge that there are many ways that the cloud could facilitate security threats if not managed properly. Let’s go over some of the issues that must be addressed if a business is going to successfully leverage cloud technology to its advantage.

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What We Can Learn from the Ireland Health Service Ransomware Attack

What We Can Learn from the Ireland Health Service Ransomware Attack

In May of 2021, Ireland’s Health Service Executive, which handles healthcare and social services to the Emerald Isle’s nearly five million residents, was the target of a massive ransomware attack. Even as businesses and municipalities from all over the globe have been dealing with this plight, we mention this because of the aftereffects of this situation. Today, we take a look at the situation and what can be learned from it. 

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Obvious Signs You are the Target of a Hacking Attack

Obvious Signs You are the Target of a Hacking Attack

If a hacker were to find themselves on your network or within one of your accounts, would you be able to detect them and eliminate them? Today we want to share some of our best strategies for how you can identify the warning signs of a hacking attack, as well as how you should respond. This is particularly important for a workforce that is working remotely, so we hope you take these tips to heart.

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The Key to Protecting Your Business from Ransomware Is More of the Same

The Key to Protecting Your Business from Ransomware Is More of the Same

With so many high-profile ransomware attacks being launched against manufacturers, pipelines, and even hospitals, it’s no surprise that many companies are worried about what the future of this threat means for their organizations. Ransomware poses a serious threat, one that cannot possibly be ignored, so we urge you to take action now so you don’t come to regret it later.

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How Often Should You Train Your Team on Cybersecurity?

How Often Should You Train Your Team on Cybersecurity?

Cybersecurity is an important part of running a business, especially in today’s age of ransomware and other high-profile hacks. It stands to reason that you periodically assess how effective your security practices are and how well-prepared your team is to respond to threats, but how often should you do so? Let’s take a closer look.

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Veterinarians Need to Prioritize Their Security Solutions

Veterinarians Need to Prioritize Their Security Solutions

We’ve long offered the tools that veterinarians can and should use to optimize their processes, including their security. We wanted to take a few moments to dive into the various threats that today’s veterinarians need to prepare for, and how the right IT can help them to do so.

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Clean Up Your Computer with These Digital Clutter Practices

Clean Up Your Computer with These Digital Clutter Practices

Computers are supposed to make life easier, and in a lot of ways, they do. However, using a computer can get complicated at times, especially when you are working with tons of files, applications, and resources on a daily basis. This can lead to a ton of digital clutter, which can be counterproductive and time-wasting. Let’s learn about how you can reduce digital clutter on your work PC.

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Be Aware of This Upcoming Google Drive Link Sharing Concern

Be Aware of This Upcoming Google Drive Link Sharing Concern

It is certainly important that you update your software and hardware with the latest patches and updates, but it is also important to keep in mind that while these patches and updates resolve certain issues, these updates can also create problems of their own. An upcoming update to Google Workspace is the perfect example of this.

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Unpatched Vulnerability Leads to Remote Factory Resets in Western Digital My Book NAS Devices

Unpatched Vulnerability Leads to Remote Factory Resets in Western Digital My Book NAS Devices

Imagine going to log into one of your devices only to find that it has been completely wiped of any files located on it. Furthermore, imagine trying to log into your online account to manage the settings of said device, only to find that the password you know is correct is being identified as incorrect. This is the experience that many users of Western Digital’s My Book NAS device are currently going through, and it’s suspected that it is all because of an unpatched vulnerability.

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HDD vs SSD: What’s Best for Your Business?

HDD vs SSD: What’s Best for Your Business?

When you purchase new technology for your organization, the decision is not always clear-cut. One decision that can be difficult is whether to implement hard disk drives (HDD) or solid state drives (SSD) for your desktops or other technology solutions. To help you make the best and most educated decision possible, we’re here to explain the differences and help you make the best choice.

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A Knowledge Base System Is a Great Tool to Streamline Operations

A Knowledge Base System Is a Great Tool to Streamline Operations

If your business wants to improve operations, one way it can do so is with an in-depth knowledge base that encompasses its policies and procedures for anyone who might work for you or take advantage of your services. Businesses that are well-documented have a much easier time when it comes to onboarding new talent, and with a thorough enough knowledge base, customers and vendors will have an easier time working with you, too. Today we are discussing the different types of knowledge base systems and why they might be a good fit for your business model.

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Don’t Let Your Inbox Be a Source of Stress

Don’t Let Your Inbox Be a Source of Stress

What does your email inbox look like? Do you keep it clean for the most part, or do you let it get out of control because of how many email lists you find yourself on? If you find that you have a lot of trouble with managing your email inbox, well, read on. You’ll find some tips for how you can effectively manage and potentially even clean up your inbox!

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How We Can Help You Embrace All the Advantages that Microsoft Services Offer

How We Can Help You Embrace All the Advantages that Microsoft Services Offer

While Microsoft is perhaps best known for Windows 10 and Office 365, there is far more that Microsoft offers that can deliver some substantial benefits to businesses. Let’s discuss these benefits by going over the software solutions offered while discussing how we can help you make the most of them.

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The True Value of Managed IT Services

The True Value of Managed IT Services

Technology management is a pain point for businesses, particularly smaller ones that might not have the vast amount of resources as larger organizations or enterprises. That being said, small businesses have a secret weapon that allows them to compete with larger businesses, and it comes in the form of managed IT services. What is a managed service provider, and how does working with one dramatically change the dynamic of your business’ operations?

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Considering Encryption in Light of Android Messages’ Update

Considering Encryption in Light of Android Messages’ Update

With the addition of end-to-end encryption to Google’s Android Messages application, we have a perfect opportunity to discuss the concept of encryption and why it is so important. Let’s dive right in, shall we?

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Eyestrain? Start Looking for Dark Mode on Your Devices

Eyestrain? Start Looking for Dark Mode on Your Devices

The concept of dark mode has saturated the technological ecosystem and consciousness and is being incorporated by software and hardware vendors alike. Although embraced by vendors and users as a needed feature, the question remains, is there a benefit to dark mode?

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What the Recent Internet Outage Tells Us About Its Potential Vulnerability

What the Recent Internet Outage Tells Us About Its Potential Vulnerability

Over the week of June 14, a lot of applications and websites experienced outages, creating problems for many companies until it was resolved. Not only did these outages create business continuity issues, they’ve also exposed just how vulnerable the Internet is to these kinds of issues. Let’s take a look at what happened.

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Agent Tesla Is Out to Steal Your Credentials (and Your Cryptocurrency)

Agent Tesla Is Out to Steal Your Credentials (and Your Cryptocurrency)

Network security isn’t just for large, high-profile enterprises; even small businesses need to take it seriously. All businesses have something of value to hackers, and if you don’t believe this is the case for your organization, think again. All data is valuable to hackers, and you need to do everything in your power to protect it—especially against threats like Agent Tesla, the latest version of phishing malware designed to steal your data.

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Answers to the Most Frequently Asked Managed IT Questions

Answers to the Most Frequently Asked Managed IT Questions

As a managed service provider, we are very aware that the term “managed service provider” isn’t particularly familiar to most people. To many, we’re computer people or an IT department, but that’s really just the top layer to what we do for our clients. To help mitigate this, we wanted to answer a few questions we’ve found people often have about the nature of our services, and how they can make your business processes more efficient and reliable.

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Major Hack Stymies Meat Processing

Major Hack Stymies Meat Processing

A recent surge of high-profile ransomware attacks strikes again with an assault on the world’s largest meat processor and distributor, JBS S.A. The cyberattack was so disruptive that the company was forced to suspend operations in both North America and Australia, leading to a considerable impact on the supply chain. Let’s take a deeper dive into what lessons can be learned from this situation.

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Dresner Group
5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

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