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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Turn Your Data Into Diamonds With Business Intelligence

Turn Your Data Into Diamonds With Business Intelligence

You have scores of spreadsheets and databases containing collected data, maybe even years of it. What do you do with it? Nothing, except save it in the ‘things to look at’ folder on your network. Only they are never looked at, and all that business insight is squandered. Data is only valuable if it can be analyzed and turned into an actionable event or process; this is where a Business Intelligence solution can help.

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Backup System is a Crucial Tool when Disaster Strikes

Backup System is a Crucial Tool when Disaster Strikes

Each March 31st, we like to observe World Backup Day, where we educate people about the benefits of having a comprehensive backup plan in place. This year, with tens of thousands of people being affected by Coronavirus, business has ground to a halt in large portions of the world. Today, we are going to look at the business continuity strategy and how, in times like these, you’ll be glad you have your data backed up. 

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How to Operate in an Environmentally-Conscious Way

How to Operate in an Environmentally-Conscious Way

There are many reasons that you might want to make your office a little more “green.” As it happens, there are just as many ways that you can put forth the effort to do so. If you’re trying to run a more environmentally-conscious business, we have a selection of a few relatively simple ways to start.

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How to Maintain Productivity when Illnesses are Rampant

How to Maintain Productivity when Illnesses are Rampant

It is never a good situation when a widespread illness strikes. Not only does it impact many individuals on a personal level, the impacts reach to the businesses that employ them as well. As we deal with the current outbreak, it helps to keep in mind that there are various means out there to allow for a business’ productivity to continue… even if its employees shouldn’t be near one another.

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Considerations for Your Business Networking Setup

Considerations for Your Business Networking Setup

A business’ network is one of its key assets, which means that it is particularly important that yours is well-developed and planned. Here, we’ll go over a few basics and best practices for you to familiarize yourself with for when you need to reconsider your business network.

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You’d Be Surprised How Insecure Some Healthcare Providers Are

You’d Be Surprised How Insecure Some Healthcare Providers Are

The healthcare industry is in a difficult position. Despite the utility that connected devices present to medical providers, the Bluekeep vulnerability makes it seem as though connected devices aren’t a wise solution for many to use… and there’s nobody these organizations can blame but themselves.

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Tip of the Week: Using Microsoft Word Templates

Tip of the Week: Using Microsoft Word Templates

Microsoft Word is an excellent tool for businesses to use for a great assortment of their word processing needs… especially due to the assortment of editable templates available to users. For this week’s tip, we’ll go over how you can customize a Microsoft Word template to meet your preferences.

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Four Security Tips Your Entire Staff Should Know

Four Security Tips Your Entire Staff Should Know

While investing in cybersecurity solutions like firewalls, backup, and monitoring are essential to protecting your data from being compromised, focusing solely on technology is only half the battle. The greatest vulnerability will always be the employee. In order to protect your data, you need to give your employees the training to protect themselves. After all, when it comes to network security, your team is your critical asset. Here are four security lessons your team needs to know.

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You Need to Backup Your Data

You Need to Backup Your Data

When we start working with a new client, we’re often left surprised at their data backup and recovery strategy. It’s not always that they don’t really have a strategy for it (although this happens more than we’d like to admit), it’s just how sure many of them are that they don’t need to spend a lot of time and effort on it. This ambivalence is a major mistake that often leads to hardship. Today, we will talk a little bit about why backup is such a big deal.

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How to Encourage Collaboration in Your Place of Work

How to Encourage Collaboration in Your Place of Work

Collaboration: it is the gold standard of teamwork that so many businesses seek. If your employees aren’t naturally drawn to the idea, however, there are some ways that you can help to sell the concept. Let’s discuss a few of the ways that you can coax your users into collaborative behaviors.

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Tip of the Week: 5 Ways to Maximize Productivity, According to Experts

Tip of the Week: 5 Ways to Maximize Productivity, According to Experts

In most workspaces and offices, “productivity” is always present on the list of goals. Why settle for one task completed in a set time, when multiple tasks can be completed in the same amount of time without sacrificing the quality of the result? This goal is popular enough for many experts and consultants to have weighed in on. This week, our tip will involve a basic overview of some such strategies so you may consider them.

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How Secure is Your Use of Cloud Solutions?

How Secure is Your Use of Cloud Solutions?

Cloud computing is generally accepted today as a good option for businesses. While we aren’t arguing that this isn’t the case, we wanted to make sure that your cloud use--actual or theoretical--was sufficiently secure. Many will neglect to consider how secure their use of cloud solutions is, which is something that we’d like to fix.

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More Industries are Seeing Accountability and Security with Blockchain

More Industries are Seeing Accountability and Security with Blockchain

Blockchain is one of the most dynamic new technologies, but up until recently, there hasn’t been a lot accomplished in the way of creating viable distributed software titles. In fact, the most recognized technology created with blockchain is cryptocurrency. This says quite a bit. Today, we’ll look at blockchain-enhanced software and how it’s only a matter of time until it is a commonplace addition to most businesses.

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Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

COVID-19, or coronavirus, has been a major global health concern over the past couple of months. At this point, it is clear that this disease could have serious impacts on the workplace. We wanted to provide a brief rundown of good workplace and network health practices, as well as a few pointers on how you can handle health-based employee absences.

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VoIP Can Replace Analog Phone Systems

VoIP Can Replace Analog Phone Systems

It’s true that Voice over Internet Protocol (VoIP) is probably going to be cheaper than using an enterprise phone system through your regional phone company. While cost reduction is a good reason to choose a service, VoIP does much more than just reduce communication costs. Implementing a VoIP platform also presents a lot of solid options that can help your business be more efficient and productive. 

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Should Your HR Department Be Worried (About Automation)?

Should Your HR Department Be Worried (About Automation)?

Most companies have some sort of human resources department. Some are bigger than others. Some are more effective than others. Typically, the HR department deals with a lot of the stuff that no one else likes to. Today, software is being created using artificial intelligence that will be able to complete many of these tasks. Let’s take a look at how automation is affecting the modern human resources department. 

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Can Outsourcing Be an Option for Your Business?

Can Outsourcing Be an Option for Your Business?

There is a major problem that the owners of most small-to-medium-sized businesses run into: impatience. Their business might not be growing at the rate they like, or they may just have too much work to accomplish in order to grow. Whatever the problem is, outsourcing parts of a business can really bring a whole lot of benefits. Let’s take a look at how outsourcing can help the modern business.

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Tip of the Week: Fixing a Slow Internet Connection

Tip of the Week: Fixing a Slow Internet Connection

The modern business uses IT in so many ways that aim to make a business move faster, be more efficient, and ultimately, produce more than it would have without that technology. Each of these technologies are powerful in their own right, but they depend on two variables: electricity and a reliably fast Internet connection. When your Internet connection isn’t doing your business any favors, you need to look into why you aren’t getting the network speeds you are paying for. After all, your business depends on it. Today, we will take a look at a few ways you can go about troubleshooting a slow Internet connection.

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Is there a Difference Between Restarting and Just Turning It Off?

Is there a Difference Between Restarting and Just Turning It Off?

In a word, yes. Sure, there’s the obvious difference in that one leaves you with a computer that is turned off while the other results in it being turned on again, but there are other important differences that are present behind the scenes. Let’s go over a few of these differences, and how they impact when you should restart your computer versus when you should shut down completely.

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Verified Business SMS Added to Messages

Verified Business SMS Added to Messages

Now that text messaging is being used for marketing, it isn’t that rare to see messages in your inbox that are from businesses. Most of these messages, however, seem to come from a random number. Google has taken notice and is rolling out a way for businesses to verify that they are the ones that are sending users messages.

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Dresner Group
5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

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