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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Turn Your Data Into Diamonds With Business Intelligence

Turn Your Data Into Diamonds With Business Intelligence

You have scores of spreadsheets and databases containing collected data, maybe even years of it. What do you do with it? Nothing, except save it in the ‘things to look at’ folder on your network. Only they are never looked at, and all that business insight is squandered. Data is only valuable if it can be analyzed and turned into an actionable event or process; this is where a Business Intelligence solution can help.

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How to Operate in an Environmentally-Conscious Way

How to Operate in an Environmentally-Conscious Way

There are many reasons that you might want to make your office a little more “green.” As it happens, there are just as many ways that you can put forth the effort to do so. If you’re trying to run a more environmentally-conscious business, we have a selection of a few relatively simple ways to start.

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Can Outsourcing Be an Option for Your Business?

Can Outsourcing Be an Option for Your Business?

There is a major problem that the owners of most small-to-medium-sized businesses run into: impatience. Their business might not be growing at the rate they like, or they may just have too much work to accomplish in order to grow. Whatever the problem is, outsourcing parts of a business can really bring a whole lot of benefits. Let’s take a look at how outsourcing can help the modern business.

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What’s the Point of An IT Assessment

What’s the Point of An IT Assessment

In business today, information technology is being utilized in a manner that can make it seem like business isn’t possible without it. In some cases, it isn’t, but then there is technology being deployed that is simply inefficiently deployed, used haphazardly, and could be looked on as more of a liability than anything else. Frequently getting an IT assessment can help keep your IT infrastructure secure, agile, and aimed at solving your organization’s operational issues. Today, we’ll take a look at the IT assessment. 

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Options for Effective Business Communications

Options for Effective Business Communications

Today’s business is much more collaborative than it was in the past. This means that there are a lot more communications to manage. Small businesses may use technology to try and bridge the gaps and large businesses use it to manage huge and complicated workflows. Today, we take a look at the average business’ internal communications, and which tools are best for increased productivity.

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3 Revolutionary Benefits of Managed IT Services That Will Change the Way You Think About Tech Support

3 Revolutionary Benefits of Managed IT Services That Will Change the Way You Think About Tech Support

No business can afford to go from crisis to crisis and hope to remain in business for long. Yet many businesses treat their IT needs as a single event, without considering how it fits in the bigger business strategy. These businesses are trapped in the break-fix IT model, living each day as it comes, and careening from one IT event to another, hoping for the best. 

It doesn’t have to be this way. When your business invests in managed IT, it’s like hiring a team of experts who will keep all aspects of your network finely tuned and maintained. This means fewer issues and a much greater chance to survive a catastrophic failure unscathed.

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Technology: Then and Now

Technology: Then and Now

Technology gives business owners opportunities to expand, and essentially has become the center of most business practices. Marketing, customer contact, all sorts of inter and intra communication methods now depend heavily on technology. Let’s take a look at what the past has brought, and what the future could bring us.

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Print More Intelligently with Print Management

Print More Intelligently with Print Management

Once upon a time, the printer was absolutely crucial for business to be conducted properly, but nowadays, the use of digital solutions has greatly reduced the need of printing things in greater volumes. However, this is not to say that printing is not still an important facet of your business to manage. Here, we’ll examine how print management can help a business do so.

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Maryland is No Stranger to Business Technology - Embrace It with Our Help!

Maryland is No Stranger to Business Technology - Embrace It with Our Help!

If you’ve been kicking around the idea of starting a business here in the Old Line State, I’d like to encourage you to do so. Our state regularly ranks highly in many industries, and with wages and unemployment consistently ranking around the best in the country, Maryland is clearly a good place to do it. If there are any aspiring entrepreneurs out there who are hesitating due to the technological requirements a modern business will have, they don’t have to worry - we’re here to help.

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IT and Professional Services: A Strategic Relationship

IT and Professional Services: A Strategic Relationship

When you think of professional services, you may think about smart people doing important things that took them years to learn how to do. You may not, however, consider them the kind of people that lean on their technology to make their businesses work. This is because for the longest time, technology wasn’t a major part of the professional services landscape. 

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Considering How to Monitor Your Employees

Considering How to Monitor Your Employees

Do you know what drives me crazy? It’s the fact that, of all the lists of things you can do to improve your business and boost your productivity and optimize something or other… it seems there's not much to be said about how your employees factor in.

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Which Backup Strategy is Best?

Which Backup Strategy is Best?

It has reached the point that, if you have a business, you had better have a backup prepared. Otherwise, the digital data that modern businesses like yours rely on is vulnerable to loss. Of course, depending on the age of your business, you may have data that no longer applies to your operations. That’s why we’re going over how to select the data you should continue to back up.

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Are You Risking Your Business by Neglecting PCI DSS?

Are You Risking Your Business by Neglecting PCI DSS?

It is becoming increasingly apparent that all businesses need to be attentive to (and respectful of) the security of the data they collect - especially payment card information. With Facebook recently being handed fines that totalled $5 billion for certain lapses in their data protection practices, this is clearly not something to be taken lightly.

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To Save Your Business from Disaster, Backup is Crucial

To Save Your Business from Disaster, Backup is Crucial

Businesses generate and collect a huge amount of data - some of it, practically useless, and some, critical to your business and its operations. It is this latter group that makes it so important that you have a comprehensive backup plan ready to go.

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How IT is Driving Innovative Developments

How IT is Driving Innovative Developments

Any healthy market economy relies on innovation. The simple act of making bright ideas even brighter helps boost economic efficiency and growth, creating a higher standard of living. Business processes are being transformed through information technology. Here, let’s look at how some of these shifts are shaping up.

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Big Data for the Small Business

Big Data for the Small Business

Today, large companies typically use their data to help them make more educated business decisions. This strategy can actually benefit smaller businesses as well. However, they often don’t think they have enough data to facilitate analytics or BI (Business Intelligence) platform. Let’s take a look at how small businesses can use their big data. 

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There’s Value in Outsourcing Your IT, Part II

There’s Value in Outsourcing Your IT, Part II

Old-school business information technology support isn’t necessarily wrong, but it most definitely isn’t cheap nor efficient. IT support strategies are developing in ways that some time ago, would have thought to be unheard of. Your business no longer needs a full on-site staff designated to maintaining network security or updating software. In part two of our five-part series, we discuss how your business can have the support it needs through managed services. 

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There’s Value in Outsourcing Your IT, Part I

There’s Value in Outsourcing Your IT, Part I

Computers sometimes appear to have a mind of their own. For businesses, this is less than ideal. If the support structure is not in place to take control of your business’ infrastructure, your business' profitability may be negatively impacted. In this five-part series, we will discuss how being proactive keeps your technology in check. 

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Are You Looking to Buy a New Server?

Are You Looking to Buy a New Server?

So your small business needs a new server. What are your options? Do you know what they are? Today, we’ll try to shed some light on how you should look at the server-buying process and what your organization’s options are. 

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Are You Bogged Down by Vendor Relationships?

Are You Bogged Down by Vendor Relationships?

Small business owners have a lot on their minds and a ton of responsibilities that the average employee doesn’t have. Small businesses often force business owners into taking on various roles that may or may not fit their specific skill set, including CIO or CTO. Of course, the Chief Information Officer and Chief Technology Officer are responsible for technology-related decisions, but the reality of the matter is that you only want technology professionals in these roles… not just professionals who happen to be the most knowledgeable folks in your office.

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Dresner Group
5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

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