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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Automation is Everything for These Maryland Industries

Automation is Everything for These Maryland Industries

Nobody loves business buzzwords. From “growth hacking” to “synergy,” there are a lot of frequently used, overly vague terms that, when you get right down to it, just get in the way of getting things done.

That said, one term that you’ll often hear consultants and entrepreneurs alike shout from the mountaintops is automation, and automation is one buzzword that can have a massive impact on your business.

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Are These Technologies Protecting Your Operational Security?

Are These Technologies Protecting Your Operational Security?

With businesses slowly resuming their operations, it is effectively guaranteed that this process will be bumpy. However, this in and of itself presents an opportunity for these businesses to improve their operations for long-term benefits. Whether you are actively opening your doors or ramping up to do so, you need to have today’s technology supporting you and your activities.

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Technology Can be a Great Productivity Booster... When It Works

Technology Can be a Great Productivity Booster.. When It Works

Productivity is generally one of the top goals for a business, which is why there are so many technology solutions intended to increase your capability to work more productively. However, if these solutions don’t work as advertised, these businesses could quickly find themselves in a tough spot as their efficiency plummets. How can these deficits and delays be avoided?

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Managed Services Have Never Been So Beneficial for Businesses Before

Managed Services Have Never Been So Beneficial for Businesses Before

With less than half of 2020 behind us, many of us would already like a re-do of this year. With a global emergency impacting the personal and professional lives of so many, businesses are struggling right now. For these organizations to survive, they will need to get the most out of every business investment. When it comes to their essential technology, we recommend investing in managed IT services.

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Six Things You Need from Your IT Service Provider Right Now

Six Things You Need from Your IT Service Provider Right Now

While managed services have made more sense for businesses to utilize for some time now, current events have made it even more apparent that this model of IT support is the only feasible option for businesses going forward. However, it has also never been clearer that you need to be selective in who you choose to provide this support.

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Keep Your Business Going with Strong Continuity Planning

Keep Your Business Going with Strong Continuity Planning

Much is made about business continuity planning, but there is a knowledge deficit about what exactly business continuity planning entails. Today, we will talk about the basics of the business continuity plan (BCP) and how today’s most successful businesses go about reading their contingency plans. 

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How a Crisis Shows the Need for Business Continuity

How a Crisis Shows the Need for Business Continuity

Many Maryland businesses put disaster planning on the back burner because they think an event could never happen due to their location, infrastructure, or just plain luck. What the current crisis shows us is that all businesses are at risk, and disaster can happen at any time and that every business needs to invest in a business continuity plan.

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Comprehensive IT Support is Now More Important Than Ever

Comprehensive IT Support is Now More Important Than Ever

Comprehensive IT support can often be defined by an alphabet soup of abbreviations, acronyms and technical jargon describing the variety of services offered. While the different services an MSP offers can sometimes seem unrelated, in today’s technologically-integrated business environment, all technology needs to be able to support each other.  The goal of comprehensive support is to develop an environment which allows your business to leverage its technology. Here are three services comprehensive IT support offers that will benefit your business.

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Remote Work: Closing your Office Doesn’t Mean You Have To Close Your Business

Remote Work: Closing your Office Doesn’t Mean You Have To Close Your Business

As Maryland joins the growing list of states requesting and (in some cases) requiring non-essential businesses to shut down and people stay at home to combat the spread of coronavirus, the first question most businesses ask is, “Am I an non-essential business?” While there are 16 business sectors which are considered critical during these trying times, here are two that stand out in Maryland.

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Vendor Relationships Could See Strain

Vendor Relationships Could See Strain

The COVID-19 outbreak has a lot of business owners looking over their supply chains and their budgets wondering how they are ever going to make things work. If yours is like most businesses, you use IT to make your business smarter, more efficient, and help your workforce be more productive. Unfortunately, with recessionary winds swirling around as a result of this terrible situation, it may become inevitable that your business will have to do more with less for some time. 

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How is Your Business Going to React to a Crisis?

How is Your Business Going to React to a Crisis?

Everyone from Wall Street to Main Street is feeling the effects of the COVID-19 outbreak. As a result, many businesses have had to enact their disaster recovery strategy to ensure that their business remains on solid footing during this dark time.

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Three Must-Have Technologies of the Mobile Office

Three Must-Have Technologies of the Mobile Office

There’s nothing as impactful when it comes to closing the deal as the personal touch a face-to-face meeting brings. In today’s always-in-contact environment, it is critical that your team is able to securely access the company’s resources when they are away from the office. In a worst-case scenario, the ambitious go-getter will attempt their own methods to have critical company data at their fingertips, which may or may not be secure.

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Turn Your Data Into Diamonds With Business Intelligence

Turn Your Data Into Diamonds With Business Intelligence

You have scores of spreadsheets and databases containing collected data, maybe even years of it. What do you do with it? Nothing, except save it in the ‘things to look at’ folder on your network. Only they are never looked at, and all that business insight is squandered. Data is only valuable if it can be analyzed and turned into an actionable event or process; this is where a Business Intelligence solution can help.

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How to Operate in an Environmentally-Conscious Way

How to Operate in an Environmentally-Conscious Way

There are many reasons that you might want to make your office a little more “green.” As it happens, there are just as many ways that you can put forth the effort to do so. If you’re trying to run a more environmentally-conscious business, we have a selection of a few relatively simple ways to start.

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Can Outsourcing Be an Option for Your Business?

Can Outsourcing Be an Option for Your Business?

There is a major problem that the owners of most small-to-medium-sized businesses run into: impatience. Their business might not be growing at the rate they like, or they may just have too much work to accomplish in order to grow. Whatever the problem is, outsourcing parts of a business can really bring a whole lot of benefits. Let’s take a look at how outsourcing can help the modern business.

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What’s the Point of An IT Assessment

What’s the Point of An IT Assessment

In business today, information technology is being utilized in a manner that can make it seem like business isn’t possible without it. In some cases, it isn’t, but then there is technology being deployed that is simply inefficiently deployed, used haphazardly, and could be looked on as more of a liability than anything else. Frequently getting an IT assessment can help keep your IT infrastructure secure, agile, and aimed at solving your organization’s operational issues. Today, we’ll take a look at the IT assessment. 

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Options for Effective Business Communications

Options for Effective Business Communications

Today’s business is much more collaborative than it was in the past. This means that there are a lot more communications to manage. Small businesses may use technology to try and bridge the gaps and large businesses use it to manage huge and complicated workflows. Today, we take a look at the average business’ internal communications, and which tools are best for increased productivity.

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3 Revolutionary Benefits of Managed IT Services That Will Change the Way You Think About Tech Support

3 Revolutionary Benefits of Managed IT Services That Will Change the Way You Think About Tech Support

No business can afford to go from crisis to crisis and hope to remain in business for long. Yet many businesses treat their IT needs as a single event, without considering how it fits in the bigger business strategy. These businesses are trapped in the break-fix IT model, living each day as it comes, and careening from one IT event to another, hoping for the best. 

It doesn’t have to be this way. When your business invests in managed IT, it’s like hiring a team of experts who will keep all aspects of your network finely tuned and maintained. This means fewer issues and a much greater chance to survive a catastrophic failure unscathed.

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Technology: Then and Now

Technology: Then and Now

Technology gives business owners opportunities to expand, and essentially has become the center of most business practices. Marketing, customer contact, all sorts of inter and intra communication methods now depend heavily on technology. Let’s take a look at what the past has brought, and what the future could bring us.

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Print More Intelligently with Print Management

Print More Intelligently with Print Management

Once upon a time, the printer was absolutely crucial for business to be conducted properly, but nowadays, the use of digital solutions has greatly reduced the need of printing things in greater volumes. However, this is not to say that printing is not still an important facet of your business to manage. Here, we’ll examine how print management can help a business do so.

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Dresner Group
5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

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