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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

While Useful, Remote Work Isn’t All It’s Cracked Up to Be for the Climate

While Useful, Remote Work Isn’t All It’s Cracked Up to Be for the Climate

While we would never suggest that remote work is a bad thing, it wouldn’t be right for us to pretend that it is a perfect solution. It just isn’t. For a few glaring examples, let’s turn to the complicated impact that remote work can have on the environment. While we’ll still acknowledge the benefits of remote solutions, this kind of reflection may just help you to determine how to shape your business’ future: namely, how much of that future will be based on remote operations.

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Net Neutrality and the Digital Future

Net Neutrality and the Digital Future

In the United States, the political atmosphere in 2020 was extremely testy and one element that we typically keep our eyes on is the net neutrality rules that seem to change every few years or so. Today, we thought we’d revisit the issue and tell you what to expect over the first few months of the new administration. 

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Even Santa’s Workshop Can Benefit from Managed Services

Even Santa’s Workshop Can Benefit from Managed Services

While some places get to take the holiday season off to some extent, other establishments are at their busiest—and as such, don’t have time for any inefficiencies. Let’s meet an employee from such an establishment, located far up north, to learn about how any workplace might benefit operationally from managed IT services.

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Don’t Forget to Add These Handy Home-Office Gadgets to Your Shopping List!

Don’t Forget to Add These Handy Home-Office Gadgets to Your Shopping List!

There is no denying that gifts are a major part of the typical festivities around this time of year, so it only seems that having some ideas as to what you’d like to receive to share with others is a helpful contribution. As our way of helping, we’ve decided to share a few tech-based suggestions that would find a welcome home in any home office or remote workspace.

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Social Media is Being Scrutinized

Social Media is Being Scrutinized

It’s probably fair to label social media as one of the greatest inventions of the 21st century. Nearly half of the world’s population are active users of social media; and, that number would almost certainly be higher if more people had access to unencumbered broadband. Over the past few weeks, however, one of the most utilized social media services, the microblogging website Twitter, has sparked some controversy after they added an amendment to a tweet sent by the U.S. President Donald Trump suggesting it contained “potentially misleading information”. Today, we’ll briefly discuss what this showdown with the White House means for social media companies. 

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Business Continuity Includes Preparing for Death

Business Continuity Includes Preparing for Death

It’s never an easy thing to talk about, but it does need to be talked about. If one of your key employees were to pass away, how would it affect your business? How do you prepare for this type of inevitability?

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IT is a Wonderful Life

IT is a Wonderful Life

Parker sat at his desk looking at a business card. He watched the snow fall lightly outside his window. He was the last person left in the office, as he typically was this time of year. He put down the business card and got up and walked over to the large pane of glass that was the only insulation from the harsh, cold wintery night. He placed his hand on the window and felt the bitter cold meet the palm of his hand. He stood there for a minute; maybe more than a minute. He began to cry. He was so angry at how things were going.

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Facebook and Your Privacy (Part 3)

Facebook and Your Privacy (Part 3)

Facebook’s servers process a massive amount of data each day… which only makes sense, considering their 2.4 billion active users. Unfortunately, the social network has had some issues over the past few years with data privacy. Whether you use Facebook as a social networking tool for your personal life, your business, or both, you need to know how to best take control of your own privacy on the platform.

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Maryland Ranked 3rd in National Technology Index

Maryland Ranked 3rd in National Technology Index

According to the Milken Institute’s latest edition of its State Technology and Science Index (released last year), our fine state of Maryland has ranked third in the Institute’s results, for the second time in a row. This isn’t the only key accomplishment that Maryland should be recognized for within the report, either - as it shows a wide variety of achievements.

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An IT Christmas Carol

An IT Christmas Carol

The IT guy, Jacob left last month: to begin with. There is no doubt whatever about that. He left without an exit interview, and he didn’t seem very pleased with the way the situation played out. You could never tell if Scrooge cared or not. His demands have never wavered. He expected perfection and when mistakes were made, they were approached as catastrophic affronts to the sustainability of the business, even if that wasn’t the reality.

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Which Browser is Best for Your Needs?

Which Browser is Best for Your Needs?

There are a variety of web browsers out there, and that variety is much larger than most people think. While most can list off the main ones: Chrome, Safari, Edge, and Firefox, there are many more to consider. However, the real question remains: which one is best for you?

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A Better Way to Be Rid of Old Cables

A Better Way to Be Rid of Old Cables

Are you drowning in old computer cables? Do they sit in a drawer and take up space? Chances are that you’ll have quite a lot of old cables that are sitting around collecting dust due to your organization picking up new devices that come with even more new cables. Sure, you might think you still need that old 25-pin serial cable for that legacy scanner from 1997, but it’s probably time to let go. While there is some merit to keeping old cables around just in case, the proper alternative to throwing out unneeded cables is to recycle them.

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How Does the A.I. in Reality Measure Up to Hollywood’s?

How Does the A.I. in Reality Measure Up to Hollywood’s?

Figuring out how to utilize platforms that depend on machine learning to boost an organization’s bottom line is one of the biggest puzzles for every modern business owner. After all, seemingly every new technology concept can be leveraged into enhanced profitability if it is rolled out right. In this case, many organizations have found ways to use human-created machines to learn how to do tasks that would be deemed too expensive if humans were to do them.

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What Star Wars can Teach About Mentorship

What Star Wars can Teach About Mentorship

The Star Wars saga has many recurring themes - the struggle between desire and destiny, good and evil, impulse and discipline. However, a theme that particularly stands out throughout the series is the examination of the relationship between student and teacher. This theme is similar to the relationship that an IT provider should strive to have with their clients.

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Perpetrators of Three Major Cyber Crimes Have Pled Guilty

Perpetrators of Three Major Cyber Crimes Have Pled Guilty

Every so often, it’s nice to hear about when the good guys win and cybercriminals get their comeuppance. Three such cybercriminals have entered guilty pleas to charges related to major cybersecurity events.

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Upgrading Your Technology? Be Careful of What You Do with the Old

Upgrading Your Technology? Be Careful of What You Do with the Old

Take a moment to look around you and take in the amount of technology surrounding you. How often do you think this technology is replaced, and what do you think happens to the old tech? There needs to be more thought and effort put into its disposal than just throwing out a hard drive that no longer seems to function. Unfortunately, the amount of e-waste shows that may be the preferred method of disposal.

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Columbia, Maryland 21044

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