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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Bookmarking Your Google Documents

Tip of the Week: Bookmarking Your Google Documents

Productivity is always an important consideration when it comes to your business’ processes. That’s why, for this week’s tip, we’re going over how to boost your productivity by adding some of your G Suite documents into your bookmarks bar.

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Tip of the Week: How to Effectively Communicate with Your Clientbase

Tip of the Week: How to Effectively Communicate with Your Clientbase

One of the most important things that your business needs to do—especially now—is to communicate with the clients you serve. To guide you into doing so to the best of your abilities, let’s go over some tips for you and your team to keep in mind pertaining to your communications.

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Tip of the Week: Four Tools to Improve Business Productivity

Tip of the Week: Four Tools to Improve Business Productivity

Today’s software solutions are generally built with a single goal in mind: productivity. Here, we wanted to go over a few tools that any business seeking improved efficiency in its operations should strongly consider, especially based on what the world has been experiencing recently.

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Tip of the Week: How to Effectively Task Out Goals and Assignments

Tip of the Week: How to Effectively Task Out Goals and Assignments

There is a lot that needs to be done in the typical business each day, and with so many steps involved in each process, it can be difficult to stay on track. Without the right information, it is basically impossible to remain productive. To help keep up your productivity and morale, we’ve put together a guide to help you task out your objectives for this week’s tip.

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Tip of the Week: 3 Crucial Considerations when Managing Projects

Tip of the Week: 3 Crucial Considerations when Managing Projects

In the workplace, projects are used to push operations forward. This makes your ability to manage your business’ projects truly important as the global economy turns back on. To help, we’re sharing three tips that will help you most effectively do so.

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Tip of the Week: Keyboard Shortcuts for Convenient Browsing

Tip of the Week: Keyboard Shortcuts for Convenient Browsing

With its all-purpose functionality really coming to the forefront in the office, your Internet browser is likely one of your most used computer programs. Considering that so much of your time is spent using the Internet, we thought it would make sense to share a few shortcuts to make it more efficient for you.

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Tip of the Week: What Happens when a Laptop is Left Plugged In?

Tip of the Week: What Happens when a Laptop is Left Plugged In?

Laptops have proven to be one of the more useful gadgets for businesses and business users. Not only do they hold their own in performance against a desktop, their portability is another consideration that cannot be ignored. However, this portability means that they are at least somewhat reliant on their battery, which begs the question: can they be left plugged in otherwise?

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Tip of the Week: Three Simple Measures for More Productive Email

Tip of the Week: Three Simple Measures for More Productive Email

Email is a great tool for businesses to use, but if mismanaged, it can quickly become a major time sink. That’s why we wanted to go over a few ways that you can use your email solution to boost your overall productivity (rather than squander it) in the form of some handy tips.

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Tip of the Week: Stay Positive When Disaster Strikes

Tip of the Week: Stay Positive When Disaster Strikes

In uncertain times, one of the most important things for any business to do is to stay the course—albeit in an adjusted fashion. To help, we’ve put together a few key practices to work positively to achieve this end.

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Tip of the Week: Keep an Eye on Your IT While You Aren’t There

Tip of the Week: Keep an Eye on Your IT While You Aren’t There

As the workers that power many businesses are remaining at home, remote solutions have proven to be a significant tool in keeping productivity moving. However, with nobody going into the office, monitoring your IT environment is necessary to make sure that the infrastructure you depend on is still in the right conditions. For this week’s tip, we’ll discuss some best practices to help you do so.

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Tip of the Week: Phishing Attacks at Home

Tip of the Week: Phishing Attacks at Home

Microsoft’s latest Security Intelligence Report cites phishing attacks as the most prevalent cyberthreat. With the COVID-19 outbreak pushing large numbers of workers to their own homes, it is almost assuredly still the case. As a result, it is extremely important that you and your staff understand how to spot potential phishing attacks and what to do when confronted with an attack. Today, we will provide you some tips on how to identify and remediate such attacks.

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Tip of the Week: Eight Ways to Optimize Remote Productivity

Tip of the Week: Eight Ways to Optimize Remote Productivity

There are a variety of reasons that you may find yourself working from home at some point or another. Whether there’s something going on at the office, you’re mindfully practicing social isolation, you’re home sick, or it is just an option you want to exercise, you need to be sure that you and the rest of your team are doing so in the best way. Here, we’re sharing a few tips to help you do so.

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Tip of the Week: Using Microsoft Word Templates

Tip of the Week: Using Microsoft Word Templates

Microsoft Word is an excellent tool for businesses to use for a great assortment of their word processing needs… especially due to the assortment of editable templates available to users. For this week’s tip, we’ll go over how you can customize a Microsoft Word template to meet your preferences.

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Tip of the Week: 5 Ways to Maximize Productivity, According to Experts

Tip of the Week: 5 Ways to Maximize Productivity, According to Experts

In most workspaces and offices, “productivity” is always present on the list of goals. Why settle for one task completed in a set time, when multiple tasks can be completed in the same amount of time without sacrificing the quality of the result? This goal is popular enough for many experts and consultants to have weighed in on. This week, our tip will involve a basic overview of some such strategies so you may consider them.

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Tip of the Week: Fixing a Slow Internet Connection

Tip of the Week: Fixing a Slow Internet Connection

The modern business uses IT in so many ways that aim to make a business move faster, be more efficient, and ultimately, produce more than it would have without that technology. Each of these technologies are powerful in their own right, but they depend on two variables: electricity and a reliably fast Internet connection. When your Internet connection isn’t doing your business any favors, you need to look into why you aren’t getting the network speeds you are paying for. After all, your business depends on it. Today, we will take a look at a few ways you can go about troubleshooting a slow Internet connection.

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Tip of the Week: Four Fundamental Small Business Tech Tips

Tip of the Week: Four Fundamental Small Business Tech Tips

Technology impacts the business landscape more than it ever has, and its impact shows no sign of slowing. This is especially the case for the small business, which now has a much larger pool of competitors to deal with. As a result, it is more crucial than ever that small businesses take advantage of technology to assist them. Let’s go over a few tips that every small business should act upon.

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Tip of the Week: How to Avoid Phishing Scams

Tip of the Week: How to Avoid Phishing Scams

For many businesses, email plays a crucial role in the dessemination of information. Whether it is simply interacting with clients or pushing directions to individuals, email is a simple and efficient way to communicate. One problem that organizations are running into is that individuals are being inundated with social engineering messages called phishing. This strategy is causing major operational problems for businesses, from malware to data breaches to extended downtime. For this week’s tip, we identify what exactly phishing is and how it is used to the detriment of many businesses and other organizations.

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Tip of the Week: Making Microsoft OneDrive Work for You

Tip of the Week: Making Microsoft OneDrive Work for You

From its very beginnings, Microsoft has been creating devices and software to help users accomplish their goals. This is one reason why their solutions are so commonly found in businesses. Today, we wanted to focus on just one, OneDrive, and highlight some of its features that any business could find useful.

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Tip of the Week: Why Rebooting Can Fix so Many Problems

Tip of the Week: Why Rebooting Can Fix so Many Problems

There is quite possibly no more famous question in IT services than “Have you tried turning it off and on again?” While it may sound like a joke (and has quite often been used as one), could this advice actually work? The short answer: it does. For this week’s tip, we’ll explain why that is.

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Tip of the Week: How to Restore Your Android Apps and Settings

Tip of the Week: How to Restore Your Android Apps and Settings

There are a few reasons that you’d need to restore your Android device. Some reasons are good, like you finally got the phone you were given an IOU for over the holidays, and some are bad, like your old phone had just broken. For this week’s tip, we’ll assume it is the first reason, as we go over how you can easily prepare your phone data for migration.

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Columbia, Maryland 21044

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