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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Cybercrime and What You Need to Do to Protect Yourself

Cybercrime and What You Need to Do to Protect Yourself

Cybercriminals have been altering and ramping up efforts to steal data for much of the past decade. Once thought to just be a nuisance, now it has become evident that the cost of doing business now includes comprehensive network security strategies, designed to keep threats from affecting your business’ ability to create revenue. Let’s take a look at a working cybersecurity strategy.

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Use These Best Practices to Create Secure Passwords

Use These Best Practices to Create Secure Passwords

It’s one thing to implement password security for your business, but another entirely to convince your users that it’s for the best in regards to network security, rather than implementing it as an annoyance to them. Your organization should make using new passwords and best practices as easy as possible to expedite the security process.

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Disaster Training: What to Do

Disaster Training: What to Do

You never know when your organization might fall prey to a disaster, whether it’s something natural that you can’t predict or a user error from even the most vigilant employee. We’ll walk you through what some of the most common office disasters are and how you can make sure your organization survives them with ease.

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Tip of the Week: Do Yourself a Favor, Document Your Processes

Tip of the Week: Do Yourself a Favor, Document Your Processes

The average business has a lot of internal processes, and these processes are typically pretty concrete: to accomplish this task, follow steps A, B, and C, in that order. However, due to the sheer volume of processes like these, it helps to have these processes documented for the benefit of your future employees... and, if we’re being honest, your future self. For this week’s tip, we’ll go over the proper process for documenting a task.

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Google Search Practices That Have Purpose

Google Search Practices That Have Purpose

You could say that Google is an extremely popular website, but even that is an understatement. It’s the most visited website in the world, with 3.5 billion search queries being processed every day, and over 1.2 trillion searches a year. With so many people using Google, it’s no wonder that it’s such an advertising conglomerate, but the fact remains that this can come at the user’s detriment more often than not.

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3 Ways Digital Signage Pays Off

3 Ways Digital Signage Pays Off

With so many new devices and strategies to use in the workplace, it should come as no surprise that even your office’s signage can receive a major facelift from IT. Digital signage in itself offers the chance for a business to use displays in innovative ways. Here are a few reasons why you should consider it for your office.

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You’ll Be Glad You Protected Your Google Account

You’ll Be Glad You Protected Your Google Account

Computer users today more than likely have a Google account, either for business or personal use. Not only is it accessible and convenient, it offers a versatile assortment of features. Regardless, no amount of accessibility, convenience, or versatility are worth your security. However, many users put precisely that, their security, at risk… often without even realizing it, or why this is such a big deal.

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Cybersecurity In 2018, What You Need to Know

Cybersecurity In 2018, What You Need to Know

2017 wasn’t so long ago, but one year is a long time in terms of cybersecurity developments. Anytime the Internet is involved, it’s important to remember that threats have access to the collective minds of every hacker on the planet, meaning that developments can happen rapidly and without much warning. We’ll take a look at how cybersecurity has changed since 2017, including some notable information about how organizations are protecting themselves today.

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How to Ensure Your Business is Hurricane-Ready

How to Ensure Your Business is Hurricane-Ready

As headlines shout about Hurricane Florence approaching the East Coast later this week, with Helene and Isaac also stirring in the Atlantic Ocean, it seems as good a time as any to discuss preparing your business for hurricane season; and, really any adverse weather effects that could negatively influence your business. Preparing your business for events like these is key to its survival, making it crucial that you know what your responsibilities are when awaiting a potentially devastating event such as a hurricane.

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Know Your Tech: A/B Testing

Know Your Tech: A/B Testing

A key component to effectively attracting your audience is to better understand their preferences. Even the most seemingly insignificant change, like changing the color of the buttons on your website, can have a major impact on how effective your materials are. Fortunately, through a process called A/B testing, observing the impact of these changes is somewhat straightforward.

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Tip of the Week: Why You Shouldn’t Just Kill Power to Windows

Tip of the Week: Why You Shouldn’t Just Kill Power to Windows

There’s a big difference between turning off any other appliance, like a stereo or a television, and turning off a computer. A computer takes much more time to shut down than your average device, but why is this the case? Is there a way to speed up this process? This tip will explain these processes and provide some ideas for how you can make this process much faster.

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Tip of the Week: Excel Features for the Power User

Tip of the Week: Excel Features for the Power User

As useful as a spreadsheet can be to convey information, they can be a little drab and disengaging if the full capabilities of Microsoft Excel aren’t understood and leveraged. For today’s tip, we’ll go over a few little-known and underutilized features that can help you create spreadsheets with both more style, and more utility.

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How to Be Selective when Picking a Backup Solution

How to Be Selective when Picking a Backup Solution

You literally never know when your data may be lost. It may be frightening to consider, but there are so many factors that could lead to you losing your data, ranging from an act of nature to user error. To counter this, you need to make sure your backup solution meets certain requirements. Today, we’ll review those requirements.

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Does Your Server Room Need Air Conditioning?

Does Your Server Room Need Air Conditioning?

You don’t need us to tell you that servers, workstations, and many other network components create a lot of heat from constant use. Servers, in particular, produce an incredible amount of heat, so much that they need to be kept in a climate-controlled room to ensure they don’t overheat and cause hardware failure. For those who aren't aware, here are four reasons you need to control your server room's climate. The next question is, how can you make sure that your business’ servers are in an adequate environment to preserve your organization’s future?

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Tip of the Week: How to Improve Your Invoicing Processes

Tip of the Week: How to Improve Your Invoicing Processes

One of the most important considerations in any business is to ensure that payments are properly received and processed. Otherwise, you may as well not be in business at all. To help expedite this, we’re dedicating this week’s tip to creating a better, more effective invoice. Let’s get into it.

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Cybersecurity Requires Flexibility to Changes

Cybersecurity Requires Flexibility to Changes

Security is always changing due to the volatility of online threats and vulnerabilities. Things have changed so much over the past decade that solutions that worked back then are so outdated that they put your business at risk today. This brings into question what you should expect in the years to come. What are some of the threats that your business can expect to face in the future?

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Three Give-Aways that Your Security Approach Needs a Change

Three Give-Aways that Your Security Approach Needs a Change

It only makes sense that you would want only the best security for your organization. It’s natural to want to eliminate risk entirely. However, this simply is not a realistic viewpoint to take where your security is concerned, and it can even contribute to greater security issues as a company holds out for the best solution.

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Are the Apps on Your Device Safe?

Are the Apps on Your Device Safe?

It’s difficult to judge whether or not an app can expose your business to risk without first downloading it. Despite their best efforts, Google Play and the iTunes store can’t possibly identify every single malicious application out there. Unfortunately, you’re charged with taking the security of your mobile devices into your own hands, but thanks to Google Play Protect, this responsibility is a bit more mild.

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Slow Computer? Increase your memory to boost computer Speeds

computer-memory

Sometimes when your workstation feels bogged down, a relatively cheap and simply hardware update can make a huge difference in performance. Adding more RAM (Random Access Memory, often just referred to as memory) can be a game changer for your bogged down PC.

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Disaster Recovery and Why it Matters to Maryland Businesses

disaster-recovery

When you mention the term 'disaster recovery,' most people think about the big ground-shattering events like earthquakes, fires, floods, tropical storms, etc. While these natural events are certainly disasters and devastating in their own right, smaller things can constitute as a disaster for your business, and they aren't seasonal.

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5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

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