Dresner Group Blog

Any successful business likely has some kind of relationship with at least a few vendors as it likely depends on their services and available technology and supplies. Having said that, it can be truly challenging to juggle all these providers. How is it that this challenge can be overcome?

No business can be successful without collaboration. As such, businesses invest heavily in tools which facilitate effective collaboration for their employees. Let’s take a look at some of the variables that can contribute to an effective collaboration strategy, as well as how you can promote collaboration in the workplace.

Your relationships with your customers and clients are reliant on one thing more than any other: communication. In order to optimize this communication, many businesses are leveraging technology solutions, and are enjoying a variety of operational benefits as a result. The question is: Is your business one of them?

Every organization depends on their information systems to be up and available when they need them. Some businesses simply can’t function at all without them. When a business inevitably needs to patch their software or perform other maintenance, it can cause problems when employees need these systems to be available. This month, we’ll talk about the strategy behind proactive IT maintenance and how it helps businesses avoid downtime in multiple ways. 

Business communications, which is the succinct way to say the sharing of information between people both internal and external to a company, is a key player in that company’s success. Here, we’ll analyze the different types of communication that a business could leverage, and the solutions that best enable them.

The Internet of Things is a phenomenon that must be accounted for, as the sheer number of devices accessing networks means that security is always a concern. How can your organization be sure that the Internet of Things doesn’t create problems? It all starts by being aware of how your organization’s network infrastructure operates in relation to the Internet of Things.

With technology trending up, it’s not hard to believe that there are solutions out there that can give your business a leg up on the competition. Being a decision maker at a small or medium-sized business, it can sometimes be difficult to find technology solutions created with your business in mind. Most software developers understand that the more options their software has, the more valuable it is, but if you are a small business, enterprise software can sometimes be overkill. Let’s look at three technology trends that have small businesses in mind from the get-go.

If Windows 7 is still at work on some (or all) of your business’ workstations, you have about a month to upgrade or face dealing with major cybersecurity problems. This month we will look at the options a business would have if they need to upgrade from Windows 7 quickly.

Cybersecurity needs to be one of any business’ primary considerations. More than it ever has been before, cybersecurity is one of the biggest day-to-day issues that a business needs to deal with; and, this need is only exacerbated by the shortage of cybersecurity talent and loyalty to outdated security strategies have put many businesses in an unenviable, and vulnerable, position.

Ransomware is an incredibly disruptive threat that can put your business at risk, but it is increasingly becoming not just a fiscal risk to organizations, but also to the physical health and wellbeing of communities and individuals. The Federal Bureau of Investigation has issued a warning that should have everyone concerned about the future of ransomware attacks, not just in business, but in everyday life.

With many people choosing to work remotely, and businesses more or less embracing the idea of employing mobile teams, the tools and strategies needed to keep your business’ data and infrastructure safe could be new to your business, but for the most part many of them are actions that any organization looking to secure their IT would take. Let’s take a look at some of the strategies used to secure remote endpoints.

Instant messaging can solve a lot of problems for small businesses, and it can make for a much more dynamic work environment compared to the passive one created by sending endless emails. However, this is only true if you are using instant messaging correctly. How does one go about doing that?

Technology support is a necessity for a business that wants to stay operational. To this end, a quality help desk is vital. Unfortunately, not all help desks have the same level of quality and knowledge on how to best support your business. We’ve put together a list of traits that you should look for when it comes to finding the best help desk support for your business.

It hasn’t been too long since connectivity required an actual physical connection between the connecting endpoints, making a wired connection the de-facto option for businesses. However, now that wireless connectivity is so widely available, businesses now have a choice… but which is the better option? Let’s compare some of the pros of each to make the answer a little clearer.

With the Internet of Things taking the world by storm, it’s no surprise that many businesses are attempting to leverage it to their advantage. However, implementing these devices into your operations comes with its fair share of risks and challenges. Let’s discuss some of the ways you should consider implementing the Internet of Things for your business, as well as what you must consider when building your IoT strategy.

Customer Relationship Management (CRM) software is an especially useful solution for any business to utilize, as long as they do so with a strategy in mind. Let’s go over why this strategy is so important, and how it should be shaped.

For much of the past decade, data privacy has been a big issue. Ever since information was unveiled on how major tech companies (and other companies) use the information gleaned from their users, there has been a cross-section of people who have started to fight back against it. Unfortunately for Americans, this hasn’t resulted in an overarching data privacy law that protects people and their personal data. This month, we’ll take a look at the data privacy environment and discuss why there haven’t been any moves by U.S. lawmakers to protect data privacy.

Of any operational strategy, collaboration is both the simplest to set up and the most difficult to master. The organizations that do, stand to benefit greatly from the massive amount of efficiency that is created, and the productivity that results from it. The organizations that struggle with it, won’t be as efficient and that typically means costs will rise. Let’s take a look at some of the ways businesses can work toward collaborative mastery.

Voice over Internet Protocol, or VoIP, is one service that just about any business can use to their advantage. It’s a fact that the traditional telephone systems used by companies for years have not aged particularly well, and VoIP offers them an alternative solution that is both dynamic and more flexible. Let’s dig into some of the benefits your company can find from a well-timed and well-planned switch to a VoIP solution.

Businesses have always attempted to optimize productivity for their employees in a variety of ways, but there are certain distractions that will always persist–especially in today’s incredibly connected world. One of these distractions is social media, and it creates the illusion of productivity when, in reality, it’s really not helping much.