Printer and Copier Support
Reduce your printing cost, increase your efficiency, and improve your document security.
Reliability. It’s a word that isn’t normally synonymous with printers and copiers. At Dresner Group, our technicians understand that, since these products can often be fickle, having access to expert support for them is important. Our technicians are trained in the installation and support of copy, print, scan, and fax solutions, providing your staff with the skills it needs to take control over machines that often seem to have a mind of their own.
Printing is costly. Our experience working with frustrating office equipment does more than just solve problems with your copiers and printers, it provides you with a way to cut organizational costs. Our service takes advantage of the vendor relationships that we’ve forged over the years to present you a complete solution to help you manage your printing costs and the document needs of your business.
Our IT experts leverage our experience to help you make prudent technology decisions.
When you are dealing with print and copy solutions, there are many options. Our consultants have seen it all, and can bring that wealth of knowledge to your business by designing and implementing a company-wide plan to meet the printing and copying needs of your organization. We can help you navigate the vast array of print and copy solutions there are on the market, and use our longstanding vendor relationships to help you build, manage, and maintain the solution you need.
Hardware Repair and Maintenance
Stop battling with the company copier and call Dresner Group!
Copiers and printers are complex machines, especially the multi-function ones, and seem to always be on the fritz. With our managed print services, our technicians will proactively service your machines and your print server to ensure that you deal with as little downtime as possible. If your machine ends up needing repairs, they will find the problem, get it fixed, and return it to you fast, ensuring your organization doesn’t go without its critical hardware for long.
Managed Print Service
Our managed IT platform works for your business, why not let it work for you printers and copiers too?
Just as our managed IT services presents value through the delivery of proactive IT management and support, our managed print services provide a valuable addition to our delivery. We not only provide support for your hardware, we also manage your ink, your paper, and provide you with dynamic options that allow you to control your organizational print costs. We help you control the costs by:
- Monitoring, optimizing, and managing your organization’s total print output.
- Assessing and designing a plan designed to reduce costs, while providing your staff with the solutions they need to succeed.
- Managing your organizations’ printing resources (ink, paper, etc.).
- Solving potential print/copier problems proactively to keep downtime to a minimum.
- Providing remote and on-site support that includes training.
If you have any questions about our Managed Print Services, Managed IT Services, or any of our other solutions that has helped many area businesses build efficiency and cut costs, call us today at (410) 531-6727.
Our 10 Benefits
This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.