Terms of Service

At Dresner Group, we believe in clear expectations, transparent communication, and well-defined business relationships. These Terms of Service provide general information regarding the legal framework governing the delivery of Technology Services by Dresner Group.

Dresner Group provides Technology Services to commercial, nonprofit, governmental, educational, and other organizations. Services may include managed IT services, co-managed IT services, cybersecurity services, cloud services, consulting services, advisory services, physical security services, surveillance systems, access control systems, low-voltage infrastructure services, and related technology offerings.

The delivery of services by Dresner Group is governed by applicable proposals, service orders, statements of work, service agreements, and related legal documents accepted by the client.

Dresner Group maintains a comprehensive legal framework governing the delivery of Technology Services, including matters relating to service delivery, billing and payment obligations, confidentiality, data protection, ownership rights, cybersecurity services, physical security services, third-party services, limitations of liability, and other operational and contractual matters.

Applicable legal documents are provided in connection with proposals, service agreements, and other client engagements and are incorporated into the contractual relationship where applicable. Certain services may also be subject to applicable privacy policies, refund policies, third-party licensing terms, manufacturer warranties, cloud service provider terms, or other service-specific requirements.

Questions regarding Dresner Group's legal framework, service agreements, or contractual terms may be directed to:

or 410-531-6727