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Dresner Group Blog

Our technology blogs feature IT tips and best practices for businesses in Columbia, Baltimore, Bel Air and in and about Maryland since 2002.

What is VoIP and How It Helps Your Business

What is VoIP and How It Helps Your Business

Voice over Internet Protocol, or VoIP, is a technology that enables phone calls over the Internet. It offers a modern alternative to traditional phone lines with various advantages, like cost savings and advanced features. VoIP is revolutionizing business communication and is an essential tool for today's organizations, particularly with the rise of remote work. Here's why it's so popular among modern businesses.

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15 Ways Modern Technology Can Make Your Business More Money

15 Ways Modern Technology Can Make Your Business More Money

A lot of business owners consider IT to be an expense, a cost of doing business, a necessary evil. This is likely subjective and based on your own experience, but when done correctly, IT is meant to be a profit center for your business.

In this article, we'll explore more than 15 ways modern technology can help make your business more money, from increasing sales and improving customer relations to cutting costs and driving growth.

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Have You Ever Considered What a Ransomware Attack Would Do to Your Customers?

Have You Ever Considered What a Ransomware Attack Would Do to Your Customers?

It can be too easy to look at ransomware as a business problem. After all, it attacks businesses, locking down their data for ransom, often selling it or spreading it, and sometimes altering it for the business if returning it at all. It can be too easy to overlook another impacted target in all the mess.

What happens to the people whose data a business has collected and uses?

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Is Your Internal IT Buckling Under Pressure? We'll Lighten the Load

Is Your Internal IT Buckling Under Pressure? We'll Lighten the Load

There's a lot of pressure on (often understaffed and overworked) internal IT teams to manage and maintain increasingly complex systems. For businesses noticing signs of strain on their IT staff, seeking assistance from managed services providers (MSPs) could be the remedy. Here's how an MSP like us can alleviate the pressure and contribute to workplace wellness for all.

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How to Prioritize Security in File Sharing

How to Prioritize Security in File Sharing

Business file sharing has become a daily routine. It's a crucial part of collaboration, communication, and overall productivity. However, with the rise of cyberthreats, file security is more important than ever. It's not just about sharing files but doing it securely and efficiently. Today, we'll look at some best practices for business file sharing.

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The Ultimate Cybersecurity Guide for SMB Employees

The Ultimate Cybersecurity Guide for SMB Employees

By now, cybersecurity should be a critical concern for businesses of all sizes. The stakes are particularly high for small and medium-sized businesses (SMBs). Cyberthreats, from phishing to malware, pose significant risks.

These threats can disrupt operations, compromise sensitive data, and damage reputations. This guide aims to empower SMB employees with the knowledge and tools to bolster their cybersecurity defenses.

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Why It’s Good to Purge Your Digital Waste

Why It’s Good to Purge Your Digital Waste

So, what is digital waste?

Digital waste is all the useless data in our data storage that lingers until we do something with it. Extra files no longer needed, old emails and chats, and old, blurry pictures you never have and will never use… all qualify as digital waste. While it’s easy to discount digital waste as an annoyance (which it certainly can be), it creates a much bigger and more serious problem.

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What’s Backup and Disaster Recovery, and Do I Need to Worry About It?

What’s Backup and Disaster Recovery, and Do I Need to Worry About It?

Nowadays, businesses need to be prepared for almost every circumstance. You may have heard the term “BDR” used to describe a method of attaining this level of preparation. We wanted to discuss this term in more depth, covering what it refers to and what you need to do to protect your business should BDR be right for you.

Spoiler alert: it very much is.

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Professional Services IT Has Come a Long Way

Professional Services IT Has Come a Long Way

Professional services make up a significant portion of the business landscape. They can be broadly defined as any organization with trained professionals at the center offering a service of note. The most common professionals under this umbrella term are lawyers, agents, consultants, and others who help businesses in their day-to-day operations. Let’s explore some of the technology that fuels professional service providers.

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Tip of the Week: Creating Google Forms that Auto-Populate Google Sheets

Tip of the Week: Creating Google Forms that Auto-Populate Google Sheets

There are several reasons to use a form to collect data for your business, from customer impressions and service needs to employee feedback about internal matters as a means of collaborative decision-making. The trouble comes when it is time to compile all the responses… unless you know how to use the tools at your disposal.

For this week’s tip, we’re walking through the process of creating a form that self-populates a spreadsheet using Google’s toolkit.

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Opportunity Cost, Return on Investment, and Saving Money with Technology

Opportunity Cost, Return on Investment, and Saving Money with Technology

Part of doing business is understanding certain types of trade-offs related to the decisions you make. Specifically, we want to highlight opportunity cost as it relates to technology. What is the opportunity cost of technology, and why is it an important concept for a business owner to grasp?

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Some of the Best Practices for Internal File Sharing

Some of the Best Practices for Internal File Sharing

Ensuring that your organization's file-sharing policies and procedures are built to enhance security can significantly impact collaboration, distinguishing between efficient, streamlined processes and time-purging, wasteful practices. Navigating this terrain can be a challenge. Let’s explore several best practices your organization can adopt to optimize file-sharing.

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How to Keep Engagement Up (Even in a Remote or Hybrid Workplace)

How to Keep Engagement Up (Even in a Remote or Hybrid Workplace)

Remote and hybrid work models have become more popular than ever, in no small part thanks to the improved technology businesses of all sizes can now access. Nevertheless, this shift has brought new challenges for organizations everywhere. One such challenge is maintaining and enhancing remote workplace engagement—a crucial aspect that directly impacts employee satisfaction, productivity, and retention.

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Prevent the Majority of Threats with Endpoint Security

Prevent the Majority of Threats with Endpoint Security

There are many parts of running a business where you cannot be too careful, one of which is the realm of cybersecurity. Many of the preventative measures you can implement aim to keep issues from making their way to your infrastructure in the first place, which makes sense from an operational standpoint. With an endpoint detection and response solution—or EDR—you’ll take an important step toward keeping most threats off your infrastructure.

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How to Use Technology to Support Your Team’s Wellness

How to Use Technology to Support Your Team’s Wellness

It isn’t easy to be a member of the workforce right now. While we won’t cover them in detail, plenty of stressors—related to and separate from the workplace—can easily impact an employee’s performance. As a result, it is often in your company’s best interest to invest in your team’s well-being, and one way to do this is by implementing and encouraging the use of different technologies.

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Mistakes Happen - The Guide to Baltimore Business Continuity

Mistakes Happen - The Guide to Baltimore Business Continuity

No matter how well-prepared your business is, mistakes and unforeseen events can still happen. From natural disasters to human error, there are many potential risks that can disrupt your business operations. That's why it's crucial to have a solid business continuity plan in place.

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Net Neutrality Seems Poised to Return in Upcoming FCC Vote — Here’s Why It Should

Net Neutrality Seems Poised to Return in Upcoming FCC Vote — Here’s Why It Should

The topic of net neutrality has had a tumultuous past few years, with steps forward canceled out by steps taken back. However, new efforts are being considered to restore the policies that made net neutrality what it was in the first place.

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Are Businesses Really Considering the Four-Day Workweek?

Are Businesses Really Considering the Four-Day Workweek?

There has been a lot of talk about ways to get more productivity from your staff. One idea floated a few years ago was reducing the number of days people work to four. Now, if you think, “How does working one less day improve worker productivity?” you aren’t alone. This week, we will take a look at the benefits of a four-day workweek.

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Small Businesses Should Be Using These 5 IT Tools

Small Businesses Should Be Using These 5 IT Tools

Information technology offers businesses of all sizes significant benefits, very much including small and medium-sized organizations. Let’s go through five modern tools that offer this kind of inclusive utility to the point that we see them as essential for successful business operations today.

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How to Effectively Measure and Use Data Backup and Disaster Recovery Metrics

How to Effectively Measure and Use Data Backup and Disaster Recovery Metrics

How often do you think about your data backup system? If you’re like most businesses, it’s something that you will likely set up, then quickly forget about, provided you haven’t had to use it. Still, having one is essential to any modern business, and building it with clear outcomes and metrics in mind will help you make your data backup system more effective for the moments when you’re glad you have it.

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