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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

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Understanding the Benefits of a CRM Solution

Understanding the Benefits of a CRM Solution

Business success is largely based on the quality of the relationships you develop with your prospects and clients. Of course, no relationship is ever easy, and they usually don’t number in the hundreds. To simplify things for you, we want to discuss a tool that provides a lot of benefits: CRM software.

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Protect Your Personal Information when Using FinTech

Protect Your Personal Information when Using FinTech

For decades you had to go into a bank to complete your transactions. Today, you can do most everything you need to do without stepping into one. Between online banking and now FinTech-fueled mobile apps more people than ever are avoiding the bank. In fact, a study from Bank of America found that 62 percent of people are now using some type of digital banking or financial services. Today, we’re going to give you a few ways you can protect yourself when using mobile banking apps. 

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How to Create a Useful Employee Handbook

How to Create a Useful Employee Handbook

If your procedures and policies aren’t currently documented, they need to be. A written policy and procedure guide can help keep your team up-to-speed on the expectations that you have of them. Consider it a quick and easy reference for your employees to use to answer their questions. In light of this, here’s some tips to keep in mind as you put together your business’ employee handbook.

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Automation is Everything for These Maryland Industries

Automation is Everything for These Maryland Industries

Nobody loves business buzzwords. From “growth hacking” to “synergy,” there are a lot of frequently used, overly vague terms that, when you get right down to it, just get in the way of getting things done.

That said, one term that you’ll often hear consultants and entrepreneurs alike shout from the mountaintops is automation, and automation is one buzzword that can have a massive impact on your business.

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Are These Technologies Protecting Your Operational Security?

Are These Technologies Protecting Your Operational Security?

With businesses slowly resuming their operations, it is effectively guaranteed that this process will be bumpy. However, this in and of itself presents an opportunity for these businesses to improve their operations for long-term benefits. Whether you are actively opening your doors or ramping up to do so, you need to have today’s technology supporting you and your activities.

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Dresner Group
5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

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