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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why You’ll Want to Consider Hosted VoIP Telephony

Why You’ll Want to Consider Hosted VoIP Telephony

Today, communications are an important part of business, and with nearly every organization looking to reduce redundancies, a lot of businesses are starting to take advantage of Voice over Internet Protocol (VoIP) solutions, using the resources they already have in place to avoid paying twice over.

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Where You May be Seeing More AI Soon

Where You May be Seeing More AI Soon

The notion of artificial intelligence has played out in fiction, on the silver screen, and on the small screen for decades. Instead of having sentient cyborgs that enslave humanity, people are using A.I for our benefit. Today, we take a look at the A.I. of 2018 and how your business can leverage it for your benefit.

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Tip of the Week: Creating Canned Responses in Gmail

Tip of the Week: Creating Canned Responses in Gmail

If you’re like most business users, you rely on email quite a bit to stay apprised of what is going on, as do most of the people you are likely in communication with. As such, you most likely understand that, while most emails require some kind of response or confirmation of receipt, not all of these messages require a heartfelt message. This is where Gmail’s Canned Responses come in handy.

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Technology Addiction is a Very Real, Very Scary Thing

Technology Addiction is a Very Real, Very Scary Thing

Technology has become essential to workplace functionality and personal productivity, but while the long hours spent glued to our tech during the workday are a necessity, the time we spend at home with our personal devices is definitely voluntary. However, more and more people - children especially - are finding it harder to let their devices power down.

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Is Your Cloud Solution Actually a Money Pit?

Is Your Cloud Solution Actually a Money Pit?

The cloud has proven to be an extremely useful tool for the modern business. Not only does it provide anywhere-anytime access to applications, processing, storage, et al; it also delivers those products as a service, allowing you to budget for recurring costs rather than major upfront ones. This provides your organization with functional, supported, and secure computing environments that eliminate a lot of the support costs that traditional computing environments require. It sounds like a perfect scenario for small and large businesses alike, but things aren’t always what they seem, as a lot of cloud users have found that they have incurred several hidden costs by using cloud platforms. Today, we take a look at these hidden costs.

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Dresner Group
5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

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