We’ve seen firsthand how the shift to remote work has revolutionized business operations. However, one area still causes friction for many business owners: the virtual meeting. A poorly executed remote meeting isn't just a time-waster; it can drain productivity and disengage your team, damaging your company culture. Today, we outline a few tips that show that with the right strategy and tools, your remote meetings can be even more effective and engaging than their in-person counterparts.

Now that AI has entered the mainstream, more businesses are implementing these tools into their daily operations. Tasks like drafting emails, brainstorming for a new project, or debugging code have all been made easier. Here’s the secret to making the most out of AI: you get out what you put in. What do we mean by this? Let’s find out.

Happy Halloween! Tonight, ghosties and goblins will roam from door to door, collecting candies along the way. This is to be expected. Less expected are the cyberthreats and attacks that darken the doors of modern businesses of all shapes and sizes.

Let’s talk about the things you need to do to keep your business safe, inside and out, every night of the year.

Artificial intelligence is all the rage these days. In fact, most businesses are using it for a multitude of things. With everyone all-aboard the AI train, it’s easy to confuse the computational power and speed AI offers to be infallible. Unfortunately, AI can get things going sideways if you aren’t careful. When it does go wrong, the consequences can be more than just an inconvenience.

Here's a look at some of the most critical ways AI can go wrong:

As a general contractor, engineer, or property manager, you live by the blueprint. You know the exact grade of concrete needed, the load-bearing capacity of a steel beam, and the R-value of your insulation… but what about the building’s central nervous system?

Nowadays, the low-voltage cabling, IT infrastructure, and security systems are just as critical as the foundation, directly impacting property value and tenant satisfaction. This is precisely why modern builders need a partner to help optimize this technology.

Pop culture has given us a vivid, if often terrifying, impression of artificial intelligence. When we hear AI, many still picture calculated malice: a HAL 9000, a Skynet, or an Ultron.

The real potential of AI is far more productive, it's less about calculating world domination and more about becoming your organization's most helpful collaborator. Think of it as a JARVIS for your executive team or an R2-D2 for your operational staff: a powerful tool that assists your team in generating ideas, solving complex problems, and completing high-volume tasks. Critically, maximizing this potential doesn't require new hardware; it requires sharpening the very soft skills we already value in our top performers: curiosity, empathy, and resilience.

What goes through your head when you hear the words “IT audit?” Are you worried about your business’ deepest and most shameful technology secrets being exposed, or are you excited about the opportunity to resolve issues that you might not even know exist? We hope you have the latter mentality, as it’s the appropriate one—especially if you want to build a business that stands the test of time.

Finding the right partner for IT services in Baltimore can feel like searching for a needle in a haystack. You know technology is crucial, but you’re focused on running your business, not untangling a web of cables or worrying about the latest cyber threat.

What if you could offload that entire burden to a proven, local partner committed to your growth and security? It’s not just possible; it’s the strategic advantage your business needs to thrive in today's competitive landscape.

Your waiting room is full, an emergency case just came through the door, and your team is trying to access a patient's digital X-ray, but the network is down. Again. Technology is supposed to streamline your practice, not add to the chaos. For veterinarians in Maryland, IT issues can mean the difference between a smooth, efficient day and a stressful one that compromises patient care.

It’s time to focus on your four-legged patients and let an expert handle your technology.

It’s easy for employees to reuse passwords just to make things easier for themselves; after all, why use different passwords when you have a dozen accounts to remember passwords for? Unfortunately, this habit will come back to bite you, especially if your business is ever involved in a data breach. These credentials could be put up for sale on the dark web… and that’s just the beginning of your problems.

Business is already complicated enough without having to remember all of your passwords. Unfortunately, logins and sign-ons are a necessary part of operations, and without them, work isn’t going to get anywhere. All that said, there is a solution to the problem of having too many accounts with too many unique credentials, and it all starts by asking a simple question.

The cut, copy, and paste commands are some of the most frequently used keyboard shortcuts in the modern office, but do you actually understand how they work? They make use of the clipboard, but not many people know what the clipboard is or how it functions. Today, we want to demystify the clipboard and break down how you can make better use of it on your Windows device.

When was the last time you gave the time of day to your business’ phone system? The Internet has largely made traditional telephone solutions obsolete, yet countless businesses still cling to them for dear life. Still, dismissing the importance of the telephone as a way to connect with your customers would be foolish, so our focus today is how businesses like yours can implement phone solutions that leverage the good while eliminating the bad.

Let’s say that a small business, maybe even one of your neighbors, just poured thousands of dollars into the latest and greatest security software and firewall system. You’re impressed… until a disgruntled employee walks in one night, nothing to stop them, and takes a hammer to the server they have behind an unlocked door.

Suddenly, there’s one less small business, and there was nothing that expensive security software could do about it.

While still critical to get right, passwords aren’t nearly as secure as you would expect them to be. They can be guessed (especially if proper password practices haven’t been followed), stolen in data breaches, or phished from a well-meaning—albeit shortsighted—employee.

Passwords are basically the lock built into the front door of a building. They’re enough to keep out honest people, but what about the people who are willing to go to the deep web and 3D print the master key to the type of lock you use?

Did you know that during World War II, Allied codebreakers didn't just crack the German Enigma code with pure math? They also used clever tricks, like baiting the Germans into sending predictable messages, to expose the machine's inner workings. History proves this approach worked then, and (unfortunately) continues to work now.

This art of manipulating a system to reveal its secrets has found a new, high-tech home in the world of artificial intelligence. It's called prompt hacking, and it's essentially a form of digital social engineering aimed directly at the AI models businesses are starting to rely on.

We’re all about proactive business technology support. That means we’re always on the lookout for tools that help you work smarter, not harder. 

Here’s a step-by-step guide to creating your first Google Form:

Are you making the most out of every single mouse click you make? The navigation peripheral has a lot of hidden functionality that you might not realize exists. Today, we want to go over some of the ways you can make each mouse click matter just a little bit more, as well as how you can use these tricks to save a little time and be a bit more productive.

Your business’ relationship with IT has a direct correlation to how well it operates. If your technology fails, your business suffers productivity losses, as well as financial ones due to decreased reliability in the eyes of customers and clients. One of the best ways to ensure you’re following through on the promises you make to your customers is to implement a proactive IT strategy to replace the reactive approaches seen in the past.

It's a familiar challenge for businesses: how do you build customer loyalty and a strong user experience while also making sure that their data is protected? Sustainable success depends on mastering this delicate balance. Instead of choosing one over the other, the goal is to optimize data protection without hindering your ability to engage customers and drive growth.