IT Support | Helpdesk Services
Computer and network support for Maryland small and midsized businesses.
Downtime is a profit killer. At Dresner Group, we recognize that in order to maximize profitability, your company’s IT has to be up-and-running. That’s why we provide comprehensive IT support to small and midsized businesses in the Maryland area. Our computer support services are delivered in an affordable, monthly rate based on the hardware you have in place. Take advantage of optimal uptime and experience for yourself the benefits that Dresner Group's managed IT and computer repair services present businesses like yours.
Computer Hardware Support
If your hardware breaks, our tech support is there to fix it!
Your computers will fail. Through wear-and-tear, any system’s internal components will eventually break down, leaving you to pick up the pieces. Fortunately for you, the IT professionals at Dresner Group possess the expertise to provide a thorough analysis of almost any piece of computing hardware or accessory. Our ability to determine the root of a problem, find a solution for the problem, and implement a solution sets us apart from the competition. With our fast and accurate analysis, we are then able to fix or replace the malfunctioning piece of hardware and get it working again quickly, limiting downtime.
Stop Dealing With IT Issues
Managed Services are so much more than ’outsourcing your IT’. Selecting Dresner Group as your managed services provider is like having your very own team of IT experts! We will work to alleviate your business’ technology issues through proactive monitoring and maintenance.
Software Licensing and Management
Experience the most effective day-to-day operations with up to date software.
In the information age, software drives business. Software companies know this. In order to keep running the most current versions of productivity or management software, you will need to acquire the licenses needed to accommodate the computing your staff needs. At Dresner Group, we take handle software licensing to make sure that your company’s software is up to date and delivered properly.
Dresner Group's Help Desk
Your company’s personal IT hotline!
Whenever your employees experience a major IT issue, it takes a serious toll on their ability to be productive. This is especially true if the problem exceeds the technical knowledge or capabilities of your business’ “go-to” IT person. To remedy this, Dresner Group offers Help Desk Support as an optional part of our Comprehensive IT support service.
Anytime that your employees experience difficulty with their technology, we are one phone call away. Our professional IT technicians will be able to assist them and find a solution for whatever IT problems they have.
For more information about how Dresner Group's professional IT technicians can present your organization with a high-degree of value, please take a minute and fill out the form on the right-hand portion of the screen, or simply give us a call at (410) 531-6727.
We don’t believe in strong-arm sales techniques or pushy sales people, but we do love talking shop with local business owners. Contact us for a free consultation to see how we can help you.