Home

About Us

IT Services

Understanding IT

News

Blog

Contact Us

Client Support Center

 

Meet With Us For AFree Consultation

We don’t believe in strong arm sales techniques or pushy sales people, but we do love talking shop with local business owners. Contact us for a free consultation to see how we can help you.
Sign Up Now
  Phone Support
  Ticket by Email
  Ticket by Form

You're human, and your support should be too. Speak to a support team member on the phone now!

  Phone: (410) 531-6727

Send an email to the Help Desk to create a ticket automatically and communicate with your team or any member.

Submit A Ticket

The Support Request (SR) forms are designated for existing Dresner Group clients. If you require technical assistance, please fill out the appropriate form and click submit at the bottom.

Submit A Request Form

  • Default
  • Title
  • Date
  • Random
 
 
 

Maryland Support

Your IT infrastructure is our priority.

Dresner Group has been providing professional IT Support for businesses in and around Columbia, Maryland since 2002. We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses. Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.

Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them. Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.

With Dresner Group as your outsourced IT partner, you will experience:

  •  Less Downtime
  •  Fewer Day-to-Day Issues
  •  More Opportunities
  •  Flat-Rate IT Budget
  •  Infrastructure Protection
  •  Business Continuity
  •  A Good Night's Sleep
Not sure where to begin, or even if Dresner Group is a good fit for your organization? Contact us to learn more about how we can help move your business forward.

...Or Let's Get Together For Coffee

No pushy sales pitch, no intrusive technology audit, and no geekspeak. Let's just get together for a cup of coffee and chat.

We love meeting up with other local business owners!

See What We Have Done.

320 Number of IT Projects Completed
156,125 Number of Tickets Completed
43 Number of Active Clients
111 Collective Years of Experience
 

Free IT Whitepaper

whitepaper CTA article

This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

Download!   Need A Consultation?

What Our Clients Say

Hear what our clients have to say about us

Latest Blogs

 Michael Deskin

Here’s a question we want you to take a second to consider...How much do you rely on the Internet? The answer for almost everyone is that it is essential to your current quality of...

 Michael Deskin

Nothing lasts forever, especially not the technology that a business relies on to function. Between typical wear and tear and the always-improving trajectory that the technology in...

 Michael Deskin

Smartphones have steadily increased in their capabilities, and as they have done so, they have resultantly gathered more and more data that needs to be secured against potential se...

 Michael Deskin

Regardless of your organization’s size, there is more than likely a large amount of information technology to keep track of and maintain. As is usually the case when so many moving...

Latest News & Events

Dresner Group is proud to announce the launch of our new website at http://www.dresnergroup.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our ser...

Contact Us

Learn more about what Dresner Group
can do for your business.

(410) 531-6727

Dresner Group
5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

Client Service Login