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We don’t believe in strong arm sales techniques or pushy sales people, but we do love talking shop with local business owners. Contact us for a free consultation to see how we can help you.
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You're human, and your support should be too. Speak to a support team member on the phone now!

  Phone: 410-531-6727

Send an email to the Help Desk to create a ticket automatically and communicate with your team or any member.

Submit A Ticket

The Support Request (SR) forms are designated for existing Dresner Group clients. If you require technical assistance, please fill out the appropriate form and click submit at the bottom.

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Managed Services are so much more than ‘Outsourcing your IT’

Implementing a comprehensive selection of safeguards and defensive measures, our UTM solution can secure you from potential threats from both internal and external sources.

Let us manage the threats to your business so you can focus on running It!

Learn More!
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Maryland Support

Your IT infrastructure is our priority.

Dresner Group has been providing professional IT Support for businesses in and around Columbia, Maryland since 2002. We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses. Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.

Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them. Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.

With Dresner Group as your outsourced IT partner, you will experience:

  •  Less Downtime
  •  Fewer Day-to-Day Issues
  •  More Opportunities
  •  Flat-Rate IT Budget
  •  Infrastructure Protection
  •  Business Continuity
  •  A Good Night's Sleep
Not sure where to begin, or even if Dresner Group is a good fit for your organization? Contact us to learn more about how we can help move your business forward.

Dresner Group's Business Insights

Preventing Phishing Phishing has been becoming more and more of a favorite tactic by hackers, meaning that you and your employees need to look at any messages that come in via your email (or other solutions) with a critical eye. Here are some practices to help you minimize the influence of phishing on your business: Watch for “Urgent” messages (or, for that matter, “URGENT!!!!!!” ones). Many phishers will try to manufacture urgency to make sure you click without taking a moment to consider it may be an attack. Resist this knee-jerk response. Review in detail. Many phishing messages show distinct warning signs, such as blatant spelling or gram...

...Or Let's Get Together For Coffee

No pushy sales pitch, no intrusive technology audit, and no geekspeak. Let's just get together for a cup of coffee and chat.

We love meeting up with other local business owners!

See What We Have Done.

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Free IT Whitepaper

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This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

Download!   Need A Consultation?

What Our Clients Say

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Latest Blogs

 Brian Dresner

A Bring Your Own Device (BYOD) policy is something that many organizations have adopted, for a few good reasons: employee satisfaction, cost savings, and productivity boosts includ...

 Brian Dresner

If you’ve been kicking around the idea of starting a business here in the Old Line State, I’d like to encourage you to do so. Our state regularly ranks highly in many industries, a...

 Brian Dresner

IT inventory management, also known as IT asset management or ITAM, is an important process for any business to undergo. This is effectively the process of ensuring that all of you...

 Brian Dresner

Every business can use some cost reductions. Most businesses have seen their margins shrink and would love to save some money, especially when it seems like as soon as it’s made it...

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Learn more about what Dresner Group
can do for your business.

410-531-6727

Dresner Group
5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

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