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We don’t believe in strong arm sales techniques or pushy sales people, but we do love talking shop with local business owners. Contact us for a free consultation to see how we can help you.
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  Phone: 410-531-6727

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The Support Request (SR) forms are designated for existing Dresner Group clients. If you require technical assistance, please fill out the appropriate form and click submit at the bottom.

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Managed Services are so much more than ’Outsourcing your IT’

Selecting Dresner Group as your managed services provider is like having your very own team of IT experts! We will work to alleviate your business’ technology issues through proactive monitoring and maintenance.

Our flat-rate service plan will deliver your company enterprise-level IT support and tailored solutions to relieve all of your organization’s technology-induced pain points at a price you can afford.

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Maryland Support

Your IT infrastructure is our priority.

Dresner Group has been providing professional IT Support for businesses in and around Columbia, Maryland since 2002. We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses. Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.

Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them. Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.

With Dresner Group as your outsourced IT partner, you will experience:

  •  Less Downtime
  •  Fewer Day-to-Day Issues
  •  More Opportunities
  •  Flat-Rate IT Budget
  •  Infrastructure Protection
  •  Business Continuity
  •  A Good Night's Sleep
Not sure where to begin, or even if Dresner Group is a good fit for your organization? Contact us to learn more about how we can help move your business forward.

Dresner Group's Business Insights

What Is 2-Factor Authentication? We all know about usernames and passwords… nowadays, they’re everywhere. The username is what you use to identify yourself as a particular user, and the password authenticates that claim. When 2FA is leveraged, however, you are required to provide more proof than just the password. If you have ever seen a movie where someone needs to access some sensitive area, and in order to open the door, they have to have their palm scanned, input a PIN number, and vocally identify themselves, that’s multi-factor authentication (sometimes, 2FA may be referred to as multi-factor). Despite characters in the movies typically ...

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Free IT Whitepaper

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This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

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410-531-6727

Dresner Group
5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

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