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Our technology blogs feature IT tips and best practices for businesses in Columbia, Baltimore, Bel Air and in and about Maryland since 2002.

The Importance of Network Support: Keeping Your Baltimore Business Connected

The Importance of Network Support: Keeping Your Baltimore Business Connected

Baltimore businesses need to have a reliable and efficient network to stay competitive and prevent loss through downtime. With the increasing reliance on technology and the internet, businesses must ensure their network is always up and running. This is where network monitoring and support comes in.

Network monitoring and support refers to the services and resources an IT company provides to maintain and manage a business’ network infrastructure. It includes everything from setting up and configuring the network to troubleshooting and resolving any issues that may arise.

Why is Network Support Important?

Ensure Smooth Operations and Uptime

A reliable network is essential for the smooth operation of any business. It allows employees to access important files and information, communicate with clients and colleagues, and carry out their daily tasks without any interruptions. With managed network support, you can ensure that your network is always functioning at its best, minimizing any downtime that could affect your business operations.

Protect Against Cyberthreats

In today’s digital landscape, cyberthreats are a constant concern for businesses. From viruses and malware to hacking attempts, businesses need proper network security measures to protect their sensitive data. The professionals at Dresner Group have the expertise and resources to implement robust security protocols and regularly monitor and update them to keep your network safe from cyberthreats.

Improve Efficiency and Productivity

A well-maintained network can significantly improve the efficiency and productivity of your business. With a reliable network, employees can access files and information quickly, collaborate with team members seamlessly, and complete tasks in a timely manner. This saves time and allows your business to operate more efficiently, leading to increased productivity and profitability.

Network Support is a Cost-Effective Solution

Outsourcing network support can be cost-effective for businesses, especially small and medium-sized enterprises. Instead of hiring and training an in-house IT team, businesses can rely on the expertise of a network support company. This not only saves on the cost of hiring and training but also ensures that your network is managed by professionals with the latest knowledge and skills.

How Can Network Support Benefit Your Business?

24/7 Monitoring and Support

One of the most significant benefits of working with Dresner Group is our 24/7 monitoring and support. We have dedicated teams that monitor your network round the clock, ensuring that any issues are identified and resolved promptly. This minimizes downtime and ensures that your business is always connected.

Proactive Maintenance and Upgrades

Network support companies provide support and offer proactive maintenance and upgrades. This means that they regularly monitor and maintain your network to prevent any potential issues from arising. They also keep your network up to date with the latest technology and upgrades, ensuring that your business always uses the most efficient and secure network infrastructure.

Expertise and Knowledge

Our team stays updated with the latest technology and trends, ensuring that your business always uses the best and most efficient network solutions. This also means that you don’t have to worry about training your in-house IT team or keeping up with the ever-changing technology landscape. It also tends to result in solutions that stay viable for longer.

Customized Solutions

Every business has unique network needs; any good managed IT services company should understand this. We provide customized solutions tailored to your business’ specific requirements. This means you get a network infrastructure designed to meet your business’ needs, ensuring that you get the most out of your network.

How to Choose the Right Network Support Company?

Choosing the right network support company is crucial for the success of your business. Here are some factors to consider when selecting a network support company:

Experience and Expertise

When it comes to network support, experience and expertise matter. Look for a company that has been in the industry for a while and has a team of experts with the necessary knowledge and skills to manage your network.

Range of Services

Network support is not a one-size-fits-all solution. Look for a company that offers a range of services, including network setup and configuration, security, maintenance, and support. This ensures that all your network needs are met by one company, making it easier to manage and maintain your network. You want to avoid a company that’s just in it to sell you hardware.

Reputation and Reviews

Do your research and look for reviews and testimonials from other businesses that have used the services of the network support company you are considering. This will give you an idea of their reputation and the quality of their services.


While cost should not be the only factor to consider, it is still essential. Look for a network support company that offers competitive pricing and a range of packages to choose from. This will allow you to select a package that meets your business’ needs and budget.

Let Dresner Keep Your Network Running While You Focus on Your Business

Find out why Baltimore businesses absolutely love working with us. Dresner Group can significantly benefit your business with 24/7 monitoring and support, proactive maintenance and upgrades, and access to the latest technology and expertise. If you want to keep your business connected and running smoothly, call us at (410) 531-6727 today.

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