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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

End of Life Event on the Horizon

End of Life Event on the Horizon

If Windows 7 is still at work on some (or all) of your business’ workstations, you have about a month to upgrade or face dealing with major cybersecurity problems. This month we will look at the options a business would have if they need to upgrade from Windows 7 quickly.

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A Brief Look at Project Management Tools

A Brief Look at Project Management Tools

To build anything great on a budget or a timeline, you need to have good coordination. At the helm of these projects is the project manager. A job that is extraordinarily stressful and often equally thankless. After all, most customers take the positive resolution to any order for granted. This month, we will take a look at project management and the tools that are used by them to produce the best results possible. 

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You Are Most Definitely Using Cloud Computing

You Are Most Definitely Using Cloud Computing

The cloud is the new standard for businesses to handle their data storage and software distribution needs. We have a lot of experience in assisting our clients with the services they use via the cloud, and beyond that, most people are somehow connected to “the cloud” in some shape or form. However, this does raise a few questions about how secure our data actually is.

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Solid Training can Make All the Difference

Solid Training can Make All the Difference

When many businesses look to add to their roster, they typically have a series of qualifications they need each applicant to meet before they grant interviews. They make their selection, do their entrance training, and then expect that the new hire will settle in and be as productive as possible as soon as possible.

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Protecting Private Data Should Be a Priority

Protecting Private Data Should Be a Priority

Data privacy is a huge issue right now, and with so many organizations possessing individual information, the issue isn’t going to be going away. Some of the biggest and most reputable organizations in business today have been breached in the past several years and it has put a new onus on individual data protection. Let's take a look at individual data privacy and what can be done to protect yourself online. 

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Hate your IT? It’s More Common Than You Think

Hate your IT? It’s More Common Than You Think

Ever feel so frustrated by your IT that you just want to get rid of every computer in your office altogether? I have to tell you, as much as I love technology and what it can do, even I can feel that way sometimes. If you feel like your technology has let you down, I have a story for you.

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3 Popular IT Trends for SMBs

3 Popular IT Trends for SMBs

With technology trending up, it’s not hard to believe that there are solutions out there that can give your business a leg up on the competition. Being a decision maker at a small or medium-sized business, it can sometimes be difficult to find technology solutions created with your business in mind. Most software developers understand that the more options their software has, the more valuable it is, but if you are a small business, enterprise software can sometimes be overkill. Let’s look at three technology trends that have small businesses in mind from the get-go.

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3 Business Communications Tools You Should Know

3 Business Communications Tools You Should Know

When you start looking at your company’s communications costs, you may not always like what you see. If you think you are paying far too much for far too little, you aren’t alone. Many businesses just like yours are making the switch to communications tools that can be leveraged through the Internet. This month, we will take a look at some of these solutions. 

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There’s Value in Outsourcing Your IT, Part II

There’s Value in Outsourcing Your IT, Part II

Old-school business information technology support isn’t necessarily wrong, but it most definitely isn’t cheap nor efficient. IT support strategies are developing in ways that some time ago, would have thought to be unheard of. Your business no longer needs a full on-site staff designated to maintaining network security or updating software. In part two of our five-part series, we discuss how your business can have the support it needs through managed services. 

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There’s Value in Outsourcing Your IT, Part I

There’s Value in Outsourcing Your IT, Part I

Computers sometimes appear to have a mind of their own. For businesses, this is less than ideal. If the support structure is not in place to take control of your business’ infrastructure, your business' profitability may be negatively impacted. In this five-part series, we will discuss how being proactive keeps your technology in check. 

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Taking a Long Look at Microsoft 365

Taking a Long Look at Microsoft 365

Microsoft has always offered a variety of business solutions, some which conform to your needs and others that do not. The beauty of this, is you can pick what solution will benefit your business, and leave the ones that will not behind. Here, we will discuss Microsoft 365 and what is offered within the Microsoft 365 package.   

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We Celebrate National Cybersecurity Awareness Month

We Celebrate National Cybersecurity Awareness Month

October is National Cybersecurity Awareness Month, and we thought we’d share some of our very best tips and tricks to help you and your business keep your data and network safe in the modern ever-changing threat landscape. Cyberattacks can happen anytime, so being aware is crucial. That’s why cybersecurity in the modern business starts with you. It is your job to keep information safe. Sure, you can improve the tools you use to keep your infrastructure free from threats, but ultimately, to protect this data, you will need to stay vigilant.

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The Major Value of Backup and Disaster Recovery

The Major Value of Backup and Disaster Recovery

We are constantly advocating the usefulness of having a comprehensive data backup and disaster recovery system in place. This is because you never know when some detrimental situation is going to negatively affect your information systems, and being prepared for that eventuality is a prudent business decision. In the modern office, the need for BDR grows rapidly. Today, we’ll take a look at our BDR solution and how every office absolutely needs one. 

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The Several Ways You Can Enhance Your Business’ Mobility

The Several Ways You Can Enhance Your Business’ Mobility

A lot of business owners kick the tires on mobility before moving onto committing capital to other facets of their IT. When we write about mobility typically what we mean is a commitment to technology that allows staff to work on company projects, access company resources, and do it all from remote locations. This month we’ll talk a little bit about what it means to enhance your operational and staff mobility and provide you some solutions that will facilitate that change for your company. 

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How IT Services Fit In the Modern Office

How IT Services Fit In the Modern Office

Working in an office can often be a grind. People that have never experienced it may not realize just how much coordination is needed to perform successful service delivery and support. One way the modern office functions is with the help of integrated technology. This month we will take a look at the modern office, the technology used by the office staff, and how the managed IT service provider can help build operational efficiency.

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Can Azure Provide You with the Tools Your Business’ Needs?

Can Azure Provide You with the Tools Your Business’ Needs?

Most businesses think about Microsoft Office when the topic of Microsoft comes up, or at least Microsoft Windows. One of the services that has flown somewhat under the radar is Microsoft Azure, the tech giant’s cloud computing platform. What are some of the biggest selling points for Microsoft’s proprietary cloud computing solution, and what does it mean for your business?

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Which Is Right for You: Microsoft Office 365 or Office 2019?

Which Is Right for You: Microsoft Office 365 or Office 2019?

Chances are, during your time running a business, you’ve thought at least a little bit about how best to distribute Microsoft Office software to your employees. Of course, the answer is never the same, so we recommend taking a look at what some of the options are before making your choice. In particular, we think the decision between Microsoft Office 2019 and Microsoft Office 365 will be an important one to address.

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Taking a Look at RMM

Taking a Look at RMM

Many businesses struggle with the reality of everyday IT issues, one of which is receiving the right kind of support and maintenance to ensure everything goes according to plan. When considering your business’ IT maintenance and management, you need to consider the service provider, the distance they travel to and from your office, and ease of support. How can you make sure that your business finds the right solution or service?

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Are You Bogged Down by Vendor Relationships?

Are You Bogged Down by Vendor Relationships?

Small business owners have a lot on their minds and a ton of responsibilities that the average employee doesn’t have. Small businesses often force business owners into taking on various roles that may or may not fit their specific skill set, including CIO or CTO. Of course, the Chief Information Officer and Chief Technology Officer are responsible for technology-related decisions, but the reality of the matter is that you only want technology professionals in these roles… not just professionals who happen to be the most knowledgeable folks in your office.

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Maryland Veterinarians, Who’s Managing Your IT?

Maryland Veterinarians, Who’s Managing Your IT?

Medical services commonly need advanced technological solutions in order to thrive, regardless of what species their patients are. This means that your veterinary practice should be equipped with a few important pieces of technology if you want to remain competitive - and, of course, to provide your patients with the greatest care possible.

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Dresner Group
5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

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