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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Protect Your Personal Information when Using FinTech

Protect Your Personal Information when Using FinTech

For decades you had to go into a bank to complete your transactions. Today, you can do most everything you need to do without stepping into one. Between online banking and now FinTech-fueled mobile apps more people than ever are avoiding the bank. In fact, a study from Bank of America found that 62 percent of people are now using some type of digital banking or financial services. Today, we’re going to give you a few ways you can protect yourself when using mobile banking apps. 

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How to Create a Useful Employee Handbook

How to Create a Useful Employee Handbook

If your procedures and policies aren’t currently documented, they need to be. A written policy and procedure guide can help keep your team up-to-speed on the expectations that you have of them. Consider it a quick and easy reference for your employees to use to answer their questions. In light of this, here’s some tips to keep in mind as you put together your business’ employee handbook.

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There Really Are Some Benefits of Going Back to the Office

There Really Are Some Benefits of Going Back to the Office

With working from home becoming all but normal, a lot of workers are hoping that their foray into remote work isn’t going to come to an end anytime soon. Business owners who never would have considered letting their staff work from home are now finding that they are saving money and getting comparable (or more) productivity from their staff remotely. We thought we would just remind you that there are benefits to working in a dedicated office. 

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Automation is Everything for These Maryland Industries

Automation is Everything for These Maryland Industries

Nobody loves business buzzwords. From “growth hacking” to “synergy,” there are a lot of frequently used, overly vague terms that, when you get right down to it, just get in the way of getting things done.

That said, one term that you’ll often hear consultants and entrepreneurs alike shout from the mountaintops is automation, and automation is one buzzword that can have a massive impact on your business.

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Are These Technologies Protecting Your Operational Security?

Are These Technologies Protecting Your Operational Security?

With businesses slowly resuming their operations, it is effectively guaranteed that this process will be bumpy. However, this in and of itself presents an opportunity for these businesses to improve their operations for long-term benefits. Whether you are actively opening your doors or ramping up to do so, you need to have today’s technology supporting you and your activities.

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Backup Data to Protect Your Business

Backup Data to Protect Your Business

We’re halfway through the year, and I don’t think anyone expected 2020 to go the way it has. Many business owners are being extra cautious about their spending and doing what they can to prevent unexpected interruptions to their business. One costly interruption all businesses need to continue to prevent is data loss.

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Get Control Over Your Businesses IT with Managed Services

Get Control Over Your Businesses IT with Managed Services

Would you know if the technology your business runs on hadn’t been updated for a while? How can you determine when your software licenses run out? Has your printer been serviced in the past six months? If you have no idea about the answers to these questions, you may be staring disaster in the face. Let’s discuss how you can answer “I don’t know” and not be in jeopardy of a catastrophic technology problem. 

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Owning Technology is Like Owning a Pet

Owning Technology is Like Owning a Pet

When a child asks their parents if they can get a dog (or a cat, a hamster, etc.) the typical reply from the parents is usually “you know, owning a pet is a LOT of responsibility…” It might be cliche, but it’s true, and there is a valuable lesson for a kid to learn when adopting a 4-legged friend. Computing technology might not be as cute, but it certainly comes with responsibility and plenty of lessons to learn.

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Technology Can be a Great Productivity Booster... When It Works

Technology Can be a Great Productivity Booster.. When It Works

Productivity is generally one of the top goals for a business, which is why there are so many technology solutions intended to increase your capability to work more productively. However, if these solutions don’t work as advertised, these businesses could quickly find themselves in a tough spot as their efficiency plummets. How can these deficits and delays be avoided?

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ALERT: Maryland Small Businesses Being Targeted by Phishing Attacks

ALERT: Maryland Small Businesses Being Targeted by Phishing Attacks

Being a small business doesn’t make you invisible to criminals on the Internet. You might think that being a smaller entity, serving only a local area, might not drive a lot of malicious attention to you, but it just isn’t the case today.

We have been observing a significant rise in reported phishing attacks from clients, prospects, and local businesses throughout Maryland. In fact, we’re not just seeing this happen in the larger cities, but the smaller, more rural areas as well.

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For the SMB Returning to Work

For the SMB Returning to Work

Many states’ stay-at-home orders that are/were designed to mitigate the spread of the COVID-19 virus are now lapsing all over the U.S. As a result, business owners are re-opening their doors to a great deal of uncertainty. We have put together this guide to help the business owner understand that, even though you’ve finally been given the go-ahead, you have a responsibility to keep your staff and customers safe.

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Employee Spotlight - Charles Mitten

Employee-Spotlight---Charles-Mitten_400

We are lucky to have a team of skilled and talented people working for us here at Dresner Group. As our services would not be available without them, we thought it was only fair to give our team members the recognition they deserve and help you get to know them a little better. Here, we’re directing your attention to Charles Mitten, one of our Service Desk Engineers.

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Don’t Let Scammers Scare You with COVID-19

Don’t Let Scammers Scare You with COVID-19

The COVID-19 pandemic has resulted in a great number of people working from home. While this is good for the public health, it may unfortunately lead your employees toward a laxer view of cybersecurity. Cybercriminals are sure to take advantage of this if you aren’t careful, so it is important to be particularly aware of your cybersecurity right now.

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It’s Time for Maryland to Embrace Online Learning

It’s Time for Maryland to Embrace Online Learning

The current coronavirus crisis has forced Maryland schools to close. While there is currently no decision (at the time of this writing) whether or not schools will remain closed for the year, one thing is certain: this crisis highlights that the way we provide education to our students needs to be changed.

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Tip of the Week: 3 Crucial Considerations when Managing Projects

Tip of the Week: 3 Crucial Considerations when Managing Projects

In the workplace, projects are used to push operations forward. This makes your ability to manage your business’ projects truly important as the global economy turns back on. To help, we’re sharing three tips that will help you most effectively do so.

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Is Your Business Being Attacked From the Inside?

Is Your Business Being Attacked From the Inside?

With cyberthreats the way that they are, a lot of industry professionals go on and on about the importance of deploying technologies designed to reduce the potential threats that a business has to confront. This technology isn’t cheap and while they absolutely do help you protect your technology and data; today’s hackers know that. Unfortunately for small business owners, that shift has left your staff on the front lines of cybersecurity; a place they really shouldn’t be. Let’s discuss cybersecurity from an employer’s perspective.

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Technology that Helps Stretch Capital

Technology that Helps Stretch Capital

Running a business is often a circus. Many times, it requires several juggling acts and a dog and pony show to just get things done. This couldn’t be more true nowadays as business owners are considering how to get out from under the quarter where COVID-19 took away revenue streams and caused many businesses to temporarily close their doors. Today, we’re going to look at some ways you can stretch your capital to try and return to business-as-usual.

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A Home Office Built for Productivity

A Home Office Built for Productivity

If you are like millions of other non-essential workers, you’ve probably spent the better part of the past two months working from home. As a result, you may have considered repurposing an area of your living space to be a dedicated work area (assuming you didn’t have one already). If so, we have a few recommendations you should consider as you do so.

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Best Practices that Often Get Lost

Best Practices that Often Get Lost

Security is unfortunately a major part of any business, and if there isn’t a diligent approach to the implementation of it, you can be left with huge holes in your network. Today, we thought we would discuss some of the best practices you can take to make sure that your organization’s security is in the best possible position to protect your digital resources. 

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Collaboration Tools that Can Help You Control Costs

Collaboration Tools that Can Help You Control Costs

Saving on capital expenditures is the successful business owner’s superpower. Today, a lot of the strategic cost cutting that is being done is through collaboration. When you increase the productivity of your staff, you can do more with less. Let’s look at some of the tools being used by successful organizations to enhance their productivity.

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Dresner Group
5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

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