Home

About Us

IT Services

Understanding IT

News

Blog

Contact Us

Client Support Center

Dresner Group Blog

Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

We Celebrate National Cybersecurity Awareness Month

We Celebrate National Cybersecurity Awareness Month

October is National Cybersecurity Awareness Month, and we thought we’d share some of our very best tips and tricks to help you and your business keep your data and network safe in the modern ever-changing threat landscape. Cyberattacks can happen anytime, so being aware is crucial. That’s why cybersecurity in the modern business starts with you. It is your job to keep information safe. Sure, you can improve the tools you use to keep your infrastructure free from threats, but ultimately, to protect this data, you will need to stay vigilant.

0 Comments
Continue reading

The Major Value of Backup and Disaster Recovery

The Major Value of Backup and Disaster Recovery

We are constantly advocating the usefulness of having a comprehensive data backup and disaster recovery system in place. This is because you never know when some detrimental situation is going to negatively affect your information systems, and being prepared for that eventuality is a prudent business decision. In the modern office, the need for BDR grows rapidly. Today, we’ll take a look at our BDR solution and how every office absolutely needs one. 

0 Comments
Continue reading

The Several Ways You Can Enhance Your Business’ Mobility

The Several Ways You Can Enhance Your Business’ Mobility

A lot of business owners kick the tires on mobility before moving onto committing capital to other facets of their IT. When we write about mobility typically what we mean is a commitment to technology that allows staff to work on company projects, access company resources, and do it all from remote locations. This month we’ll talk a little bit about what it means to enhance your operational and staff mobility and provide you some solutions that will facilitate that change for your company. 

0 Comments
Continue reading

How IT Services Fit In the Modern Office

How IT Services Fit In the Modern Office

Working in an office can often be a grind. People that have never experienced it may not realize just how much coordination is needed to perform successful service delivery and support. One way the modern office functions is with the help of integrated technology. This month we will take a look at the modern office, the technology used by the office staff, and how the managed IT service provider can help build operational efficiency.

0 Comments
Continue reading

Can Azure Provide You with the Tools Your Business’ Needs?

Can Azure Provide You with the Tools Your Business’ Needs?

Most businesses think about Microsoft Office when the topic of Microsoft comes up, or at least Microsoft Windows. One of the services that has flown somewhat under the radar is Microsoft Azure, the tech giant’s cloud computing platform. What are some of the biggest selling points for Microsoft’s proprietary cloud computing solution, and what does it mean for your business?

0 Comments
Continue reading

Which Is Right for You: Microsoft Office 365 or Office 2019?

Which Is Right for You: Microsoft Office 365 or Office 2019?

Chances are, during your time running a business, you’ve thought at least a little bit about how best to distribute Microsoft Office software to your employees. Of course, the answer is never the same, so we recommend taking a look at what some of the options are before making your choice. In particular, we think the decision between Microsoft Office 2019 and Microsoft Office 365 will be an important one to address.

0 Comments
Continue reading

Taking a Look at RMM

Taking a Look at RMM

Many businesses struggle with the reality of everyday IT issues, one of which is receiving the right kind of support and maintenance to ensure everything goes according to plan. When considering your business’ IT maintenance and management, you need to consider the service provider, the distance they travel to and from your office, and ease of support. How can you make sure that your business finds the right solution or service?

0 Comments
Continue reading

Are You Bogged Down by Vendor Relationships?

Are You Bogged Down by Vendor Relationships?

Small business owners have a lot on their minds and a ton of responsibilities that the average employee doesn’t have. Small businesses often force business owners into taking on various roles that may or may not fit their specific skill set, including CIO or CTO. Of course, the Chief Information Officer and Chief Technology Officer are responsible for technology-related decisions, but the reality of the matter is that you only want technology professionals in these roles… not just professionals who happen to be the most knowledgeable folks in your office.

0 Comments
Continue reading

Maryland Veterinarians, Who’s Managing Your IT?

Maryland Veterinarians, Who’s Managing Your IT?

Medical services commonly need advanced technological solutions in order to thrive, regardless of what species their patients are. This means that your veterinary practice should be equipped with a few important pieces of technology if you want to remain competitive - and, of course, to provide your patients with the greatest care possible.

Continue reading

The Internet of Things 2025

The Internet of Things 2025

Twenty years ago, the term “Internet of Things” was coined by a marketer named Kevin Ashton. Working for multinational consumer goods corporation Proctor & Gamble, his idea to use RFID to help manage P&G’s supply chain led to a partnership with MIT. For his efforts, Ashton became a high-tech entrepreneur and best-selling author, but his lasting legacy will likely be tied to the actual Internet of Things (IoT).

0 Comments
Continue reading

Tip of the Week: How to Keep Your POS from Being a PITA

Tip of the Week: How to Keep Your POS from Being a PITA

If your business is in retail, you’re going to need a Point-of-Sale (also known as a POS) system. This is a common device in businesses that directly sell to their clients and customers, as it can do a lot to assist these businesses as they manage their processes. As you seek out a POS system for your business, you’ll likely be looking for (and avoiding) certain features.

0 Comments
Continue reading

Collaboration Tools for SMBs

Collaboration Tools for SMBs

Useful collaboration tools can alter a business significantly by enabling cooperation that is impossible without them. How exactly these tools fit into your business is a whole other matter.  Today, we’re going to talk about how you can integrate some pretty great collaboration tools without turning your business upside down. 

0 Comments
Continue reading

Getting a New Computer? We Can Help, Part IV

Getting a New Computer? We Can Help, Part IV

Without a monitor for your new desktop, it won’t be much to look at. While you’re recovering from that pun, let’s discuss some of the major considerations you might have for purchasing a display for your new device.

0 Comments
Continue reading

Getting a New Computer? We Can Help, Part III

Getting a New Computer? We Can Help, Part III

Part three of our computer buying guide will be dedicated to storage space. Most modern gadgets have a couple of options for storage space, in addition to external storage, but the amount of space will largely depend on the brand and version of the device. When selecting a computer, be it a desktop or laptop, how much data it can store will be of vital importance.

0 Comments
Continue reading

Maryland Residents, Is Your Business and Home Protected This Hurricane Season?

Maryland Residents, Is Your Business and Home Protected This Hurricane Season?

With hurricane season starting in Maryland, have you taken steps to protect yourself and your business? When preparing for hurricane season, you will see that most of the steps you would do to protect your home are similar to what you would do for your business. Here are a few simple but essential steps to benefit both.

Continue reading

Getting a New Computer? We Can Help, Part II

Getting a New Computer? We Can Help, Part II

In this second part of our desktop buying guide, we’ll be discussing RAM, or random access memory. Many users find this difficult to understand, but we’ll do our best to make sure it’s explained as adequately as possible so you have all the answers you need when you build your new computer.

0 Comments
Continue reading

Risks that Come From IT Threats

Risks that Come From IT Threats

In the business world, it’s natural that you encounter those that want to see you fail, but there are also those that simply want to piggyback off your success. In many ways, security threats are a little bit of both, as they can potentially steal your data and leverage it to their benefit, as well as cause harm to your organization. We’ll dig into some of the details of the most common security threats and the risks they cause for your business.

0 Comments
Continue reading

GDPR: One Year In

GDPR: One Year In

Data privacy is a serious issue in the world today, and the European Union’s General Data Protection Regulation, or GDPR, is perhaps the greatest example of how these issues are being addressed. Let’s take a look at how GDPR has shaped the computing world over the past year, as well as how events have exposed certain considerations regarding individual data privacy.

0 Comments
Continue reading

Be Mindful of All the Internet of Things Devices on Your Network

Be Mindful of All the Internet of Things Devices on Your Network

The Internet of Things is a phenomenon that must be accounted for, as the sheer number of devices accessing networks means that security is always a concern. How can your organization be sure that the Internet of Things doesn’t create problems? It all starts by being aware of how your organization’s network infrastructure operates in relation to the Internet of Things.

0 Comments
Continue reading

Tip of the Week: Selecting the Right Data Warehouse for Your Needs

Tip of the Week: Selecting the Right Data Warehouse for Your Needs

Data is everywhere. Nowadays, effectively everything we do produces data of some kind - especially where your business is concerned. If leveraged properly, your business can make good use of the data it collects throughout its operations. For this week’s tip, we’ll talk about how you can do so with a data warehouse, and discuss how to select the right one.

0 Comments
Continue reading

Contact Us

Learn more about what Dresner Group
can do for your business.

410-531-6727

Dresner Group
5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

Client Service Login