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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Know How Much is Needed to Ensure Your Business’ IT

Know How Much is Needed to Ensure Your Business’ IT

It’s fair to say that, across the board, times have been particularly tough as of late for businesses. On top of businesses having to fight through the socioeconomic crisis created by the COVID-19 pandemic and the supply chain issues, they also have to juggle more data than ever.

In short, businesses need reliable and cost-effective ways to manage their critical technologies.

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Is Innovation Slowing to a Point of Concern?

Is Innovation Slowing to a Point of Concern?

Innovation is a driving force behind business, and it has been for essentially the entirety of human existence. The pandemic has brought about an era where businesses are producing solutions that have many new features, but these features don’t necessarily enhance or add anything to the customer experience. Let’s examine how this desire to stay profitable flies in the face of true innovation and doesn’t provide useful or practical products to consumers.

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A Document Management System is a Handy Business Utility

A Document Management System is a Handy Business Utility

Businesses must often store documents for the purposes of compliance, but anyone who has managed a document storage system that uses physical documents, like filing cabinets or otherwise, knows that it can get a little complicated and messy. Technology offers better alternatives that make things easier, efficient, and most important of all, more secure.

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4 Critical Technologies All Small Businesses Need

4 Critical Technologies All Small Businesses Need

One of the best things about technology is that it does quite a bit to level the playing field. Smaller businesses can effectively do the work of larger enterprises because they have access to similar technologies. Additionally, technology goes a long way toward helping businesses manage their customer relationships, a key component to any revenue-seeking endeavor. This month we thought we would put together a list of four technologies every small business can use to manage their business and compete in their market.

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Technology for the Modern Law Practice

Technology for the Modern Law Practice

It’s important that attorneys have access to the important information and tools needed to enable them to do their jobs. When they can do so easily, they are able to bring in more revenue, take on more clients, and provide better services to their clientele. What kinds of technology do lawyers need to improve their practices?

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Small Businesses are Starting to Embrace AI

Small Businesses are Starting to Embrace AI

Artificial intelligence has several uses in the business world, many of which utilize machine learning. With greater access to this technology than ever before, small businesses have more opportunities to grow as a result. Let’s go over how SMBs can utilize AI, including how to get started with it.

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The Keys to Remote Worker Productivity

The Keys to Remote Worker Productivity

Remote work has only grown more popular with time, to the point where it is now common for employers to offer it in some capacity. While the pandemic may have expedited this shift, it is clear that remote work has become a new normal in some industries. Today, we thought we would address one of the hot-button issues about remote work: keeping your staff engaged and productive.

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Enhance Your Business’ Customer Relationships with these 3 Technologies

Enhance Your Business’ Customer Relationships with these 3 Technologies

Your relationships with your customers and clients are reliant on one thing more than any other: communication. In order to optimize this communication, many businesses are leveraging technology solutions, and are enjoying a variety of operational benefits as a result. The question is: Is your business one of them?

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The 5 Essential Features to Seek from a Conferencing Platform

The 5 Essential Features to Seek from a Conferencing Platform

These days you’d be hard-pressed to find a company that is not equipped to handle video conferencing in some way. The pandemic led many organizations to adopt these platforms, and as a result, these platforms have seen a dramatic increase in functionality and capability. We’d like to discuss some of the best features that your organization can take advantage of with video conferencing solutions.

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Solid Business Starts with Solid Communications

Solid Business Starts with Solid Communications

Business communications, which is the succinct way to say the sharing of information between people both internal and external to a company, is a key player in that company’s success. Here, we’ll analyze the different types of communication that a business could leverage, and the solutions that best enable them.

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3 Popular IT Trends for SMBs

3 Popular IT Trends for SMBs

With technology trending up, it’s not hard to believe that there are solutions out there that can give your business a leg up on the competition. Being a decision maker at a small or medium-sized business, it can sometimes be difficult to find technology solutions created with your business in mind. Most software developers understand that the more options their software has, the more valuable it is, but if you are a small business, enterprise software can sometimes be overkill. Let’s look at three technology trends that have small businesses in mind from the get-go.

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A Lot of the Tech We Use Today Was Once Science Fiction

A Lot of the Tech We Use Today Was Once Science Fiction

When it comes to innovative new technologies, look no further for inspiration than good-old classic science-fiction and pop culture. You might be surprised by how many concepts first seen in works of fiction have made their way into our day-to-day lives. Let’s take a look at some of the more noteworthy examples.

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Businesses are Feeling the Impact of Supply Chain Issues

Businesses are Feeling the Impact of Supply Chain Issues

The pandemic forced businesses to reexamine the way that they operate, but even though the pandemic is, unfortunately, still ongoing, many have returned to conducting business as usual like they did before it began. One part of business that will not return to normal anytime soon is the supply chain, as these issues will likely persist into the future.

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Four Standard Communication Tools Businesses Should Embrace

Four Standard Communication Tools Businesses Should Embrace

Depending on the software your business uses, you might find yourself either struggling to collaborate or reaping the rewards of doing so. When it comes to collaborative integrations, there are many innovative options on the market. Let’s examine some of the best options you have available to you.

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Automation Can Remove Your Business’ Training Wheels

Automation Can Remove Your Business’ Training Wheels

Automation as a concept is on the rise, and so too is its practice. Even before COVID-19 created considerable problems for several businesses, it was in use, and there is no reason for it to fall out of fashion now. There are plenty of ways your organization can implement automation to improve operations moving forward.

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A Digital Signage Revamp Can Change Your Business’ Optics

A Digital Signage Revamp Can Change Your Business’ Optics

Have you ever considered why the VoIP auto attendant feature is so valuable? When a person is greeted with directions that make their journey easier, it typically improves their general opinion of your business. The VoIP auto attendant feature helps guide you through their telephone system. Now, have you ever been to a place where you walk in and you are confused where to go and it takes a while to navigate because of the lack of predominant signage? Like the auto attendant, digital signage platforms can help guide your visitors and you may be surprised about how affordable they can be and the additional value these systems provide to a growing number of businesses. 

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The Cloud Makes Critical IT More Affordable

The Cloud Makes Critical IT More Affordable

Cloud technology has changed the way we do business, and it has provided countless opportunities for companies to achieve their wildest dreams. Granted, different businesses will use the cloud in different ways, but one fact remains the same: it makes financial sense to implement the cloud, no matter what type of business you are. Let’s go over some of the benefits.

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The Microprocessor Shortage Might Just Be Getting Worse

The Microprocessor Shortage Might Just Be Getting Worse

The microprocessor shortage that is affecting businesses all over the world is about to get worse before it gets better. Ukraine currently produces between 45-to-54 percent of the world’s semiconductor-grade neon, a critical component for the lasers used to make microchips. With Russia invading the sovereign nation, two of the largest neon-refinement companies, Ingas and Cryoin have halted production, leaving an already massively short market in dire straits. 

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3 Strategies to Help Stretch Your Technology Budget

3 Strategies to Help Stretch Your Technology Budget

When you run a business you have so many variables to balance and so little time to do so that technology inevitably becomes an essential cog in your ability to manage everything. Unfortunately, technology isn’t cheap and the technology that you think you need may not be a viable purchase this year. Today, we thought it would be good to identify three strategies that can help you save money, while also getting the benefits that technology brings. 

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Understanding Microsoft Services’ Price Hike

Understanding Microsoft Services’ Price Hike

If you are a subscriber of Microsoft 365 or Office 365, you might find that your service plan will soon cost you a bit more. We just wanted to give you a warning in advance so that you’re not caught off guard, as well as to let you know we are here to help you adjust your plans if need be.

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