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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Managed IT Makes Technology Maintenance a Priority

Managed IT Makes Technology Maintenance a Priority

You should never settle for less than the best, especially with your business’ technology solutions. Unfortunately, this part of any company’s operations can be so stressful to manage that people often push IT maintenance to the wayside. So, if your company is not performing maintenance on its technology, how can it remain functional? It’s all about finding someone with the right skill set to manage your technology, something that is easier said than done.

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Tip of the Week: A Short Guide to Microsoft Word Shortcuts

Tip of the Week: A Short Guide to Microsoft Word Shortcuts

Most companies utilize a word processor of some sort, and one of the most powerful and dynamic (not to mention commonplace) is Microsoft Word. If you want to get the most out of this great solution, we’ve got your back. Stay tuned for a quick look at some of the most commonly used keyboard shortcuts that we think you will find helpful during your business’ day-to-day operations.

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Has Your Business Gotten Comfortable With COVID?

Has Your Business Gotten Comfortable With COVID?

Unfortunately, COVID-19 cases are going back up, with over 21,000 cases here in Howard County alone at the time of writing this (September 2021). As we see this resurgence, it seems foolish not to consider how it might impact businesses and how they are able to operate. Regardless of whether or not you prepared your business to operate throughout the first wave, you need to do so this time.

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Mission-Critical Software for Small Businesses

Mission-Critical Software for Small Businesses

With so many types of business software solutions out there, you might not immediately know what you should aim to use and why. Thankfully, while there are countless types of businesses and organizations out there, some staple applications make their way into most offices, giving your company a decent starting point. Let’s take a look at what some of these software programs are and why you might want them.

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What a Recent Study Says About In-House vs Cloud IT Infrastructures

What a Recent Study Says About In-House vs Cloud IT Infrastructures

More businesses than ever are using the cloud, and considering the fact that the world has been ravaged by a pandemic for well over the past year, it’s no wonder that this has happened. Still, well before COVID-19 flipped the workplace on its head, there was major change happening in the way companies utilized the cloud. All of this progress toward the cloud, however, has not diminished the importance or desire for on-site data centers. Let’s investigate this phenomenon.

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Stop Wasteful or Dangerous Internet Behavior with a Content Filter

Stop Wasteful or Dangerous Internet Behavior with a Content Filter

The Internet is a wondrous place filled with countless resources and tools to be more effective in your day-to-day routine or business practices, but it is also home to a plethora of dangers that threaten the very existence of your organization. As an executive and business professional, it is your responsibility to identify opportunities to protect your company. One such way you can do so is by implementing a content filter.

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Read This to Learn How Technology Can Help You Build a Better Business

Read This to Learn How Technology Can Help You Build a Better Business

With so much competition in business today, it’s no surprise that companies are always looking for the next big thing to get ahead. One way these companies can improve operations and kick their businesses up a notch is through the use of the right technology. With the right IT on your side, you can make a significant difference between yourself and others in your chosen industry.

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Innovations to Video Conferencing is Changing the Way Businesses Meet

Innovations to Video Conferencing is Changing the Way Businesses Meet

Voice chat and communication via telephone may have been the norm for years, but these days, video conferencing has really taken off in popularity. With remote and hybrid work still trending worldwide, now is as good a time as ever to reconsider the features of your video conferencing solution. Let’s take a look at some of the features that you should look for when implementing video conferencing.

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A Simple 3-Step Process for Implementing New Business Technology

A Simple 3-Step Process for Implementing New Business Technology

Technology has always been ingrained in the operations of businesses to an extent, but it was only recently (in the grand scheme of things) that standard business technology such as desktops, server units, and other computing hardware really started to take off. That said, it’s now a staple, so your organization should be making informed decisions regarding any new hardware that you implement.

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Technology Can Replace These Office Conventions

Technology Can Replace These Office Conventions

With so many changes in the office environment over the past several decades, it’s no wonder that some of the staples from way back when are no longer crucial to the success of any organization. Technology has driven many conventions of the old office environment into extinction, rendering them obsolete and, in some cases, pretty much pointless to keep around. Here are just a few ways that technology has replaced some of these conventions.

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4 IT Errors Every Small Business Needs to Avoid

4 IT Errors Every Small Business Needs to Avoid

Technology is often a source of struggle for small businesses, usually for one of two reasons. Either the strong IT leadership needed isn’t there, or there aren’t enough resources to support the level of IT management and maintenance that businesses need. Of course, there are other mistakes that can easily be made when it comes to a business’ technology management.

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Managing Your Organization’s Software is More Complex than You Think

Managing Your Organization’s Software is More Complex than You Think

In a world of “as a service” business models, where services are distributed by month or by billing cycle, users are not necessarily buying things outright to replace them at a later date. The issue with this Software as a Service (SaaS) model is that too many of these solutions implemented all at once can create a messy web of software that needs to be managed. How can you make sure that you are getting the most out of your solutions without driving yourself up the wall?

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7 Technology Terms That End Users Should Know

7 Technology Terms That End Users Should Know

No matter what role you are in at your company, be it management or otherwise, there are certain terms related to technology that you are going to want to be familiar with. Doing so will not only help you make the process of asking for help when it’s needed easier, but it will also help you stay current on business technology in general, leading to more awareness of what goes into a successful business technology strategy. Let’s discuss some of the important technology terms for everyday business operations.

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HDD vs SSD: What’s Best for Your Business?

HDD vs SSD: What’s Best for Your Business?

When you purchase new technology for your organization, the decision is not always clear-cut. One decision that can be difficult is whether to implement hard disk drives (HDD) or solid state drives (SSD) for your desktops or other technology solutions. To help you make the best and most educated decision possible, we’re here to explain the differences and help you make the best choice.

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Don’t Let Your Inbox Be a Source of Stress

Don’t Let Your Inbox Be a Source of Stress

What does your email inbox look like? Do you keep it clean for the most part, or do you let it get out of control because of how many email lists you find yourself on? If you find that you have a lot of trouble with managing your email inbox, well, read on. You’ll find some tips for how you can effectively manage and potentially even clean up your inbox!

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Exploring the Options You Have When It Comes to Your IT Infrastructure

Exploring the Options You Have When It Comes to Your IT Infrastructure

The small business has been really hit hard recently and has been doing some hand wringing about their future IT investments. One of the major considerations is: do you keep your computing resources onsite or do you look to the cloud? Today, we will take a look at this very question.

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Answers to the Most Frequently Asked Managed IT Questions

Answers to the Most Frequently Asked Managed IT Questions

As a managed service provider, we are very aware that the term “managed service provider” isn’t particularly familiar to most people. To many, we’re computer people or an IT department, but that’s really just the top layer to what we do for our clients. To help mitigate this, we wanted to answer a few questions we’ve found people often have about the nature of our services, and how they can make your business processes more efficient and reliable.

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Smaller Business Have Problems Adopting Useful Technologies

Smaller Business Have Problems Adopting Useful Technologies

Technology adoption can be a major issue for many businesses, mostly due to the variable costs of adding new technologies to a business’ cache of technology tools. For smaller businesses, adding new technologies that will allow them to compete with larger businesses can be even more difficult. Let’s take a look at the adoption gap between larger businesses and smaller businesses and why they are having a hard time closing it. 

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Three IT Services to Boost Efficiency

Three IT Services to Boost Efficiency

Businesses are always looking for a way to be more effective. Whether that be avoiding operational hiccups, cutting costs, or anything else that aids them in an effort to provide a superior product or service. For businesses that take advantage of dynamic technology solutions in efforts to enhance productivity through collaboration and automation, keeping the platform that fuels those initiatives managed and maintained is important. No organization is situated to effectively do that better than an IT services provider. 

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Working from Home is a Mixed Bag for Parents

Working from Home is a Mixed Bag for Parents

For all its benefits, remote work can introduce plenty of complications. These complications can easily make employees question a lot of things about their careers, including whether or not they should continue working for the same company they have been. This has been particularly the case amongst workers with children also in the home.

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410-531-6727

Dresner Group
5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

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