Things move fast in the world of technology and cybersecurity. It’s nearly impossible to keep up while still trying to run a business at the same time. That’s why Baltimore businesses like yours rely on local IT consultants like Dresner Group.

Professional services encompass many of the “experts” people rely on, and today’s firms in this sector depend heavily on technology to boost efficiency, enhance client service, and streamline operations. In this month’s newsletter, we’ll explore four key technologies that professional services firms rely on. 

Navigating the world of IT services can be a daunting task. Especially when you're in Baltimore, a city bustling with businesses just like yours. Baltimore (and Maryland in general) is one of the top places in the country to start and grow a business. This leads to a lot of competition and a lot of synergy.

Choosing the right managed IT services provider is crucial. It's not just about fixing computers or setting up networks. It's about finding a partner who understands your business and its unique needs.

It should come as no surprise that nowadays, a business’ information technology and security precautions are frequently tied closely together—and wisely so. Not only can today’s technology greatly augment the security a business can defend itself with, but advanced security is needed to protect the critical IT that modern businesses rely on to function.

This makes it critical that these two aspects of your business work together, so let’s go over some ways to ensure they can do so optimally.

It’s always an exciting time when you commit to a new IT project that promises to change your organization for the better. Of course, the exciting stuff is what comes after the implementation process—a process that can range from easy-as-pie to incredibly complex and stressful, depending on the expertise your organization employs.

Technology has ingrained itself into just about every facet of modern life, particularly in the business world where every competitive edge makes a difference. Many small and medium-sized businesses simply don’t have the staff on-hand to manage and maintain their technology solutions, instead opting to outsource this important responsibility to managed service providers (MSPs).

For any business to succeed, it needs to exhibit some degree of empathy toward its audience. Otherwise, the services and products they offer will be less likely to meet the priorities and needs that its targets are experiencing.

As a managed service provider, this is perhaps most true of us, as our services revolve around predicting the needs of our clientele and resolving them… ideally, before the client even realizes they have a need to fulfill.

You might hear us discuss the benefits of “proactive IT maintenance” all the time, but what does the word “proactive” really mean for technology management? Today, we want to demystify some of the jargon surrounding proactive IT and show you just how great of a value proposition it really is.

We work with quite a few businesses, but one is a lot more remote than the rest of them. We wanted to share a story that one of our more discreet client organizations told us after we helped them resolve a particular challenge. Don’t worry, we asked, and sharing this won’t land us on the naughty list.

Businesses that struggle with managing technology have a lot to gain by working with a managed service provider, or MSP. These providers are able to help businesses just like yours maintain and improve operations through the use of technology management tools and services. Here are three of the greatest benefits that working with an MSP can provide for businesses just like yours.

Obtaining professional insights is invaluable and it can be difficult to do as fees for consulting have shot through the roof. IT consulting plays a pivotal role in providing businesses with a profound understanding of their technological environment. Here are various ways in which IT consulting enhances a business' approach to technology, fostering informed and strategic decision-making.

When it comes to managing your IT needs, there are three main approaches: break-fix, managed IT services, or hiring internal IT staff. All three have their own benefits and drawbacks, and it can be challenging to determine which is the right fit for your business.

Let’s explore the differences between break-fix, managed IT services, and IT staffing, and help you decide which approach is best for your business.

Your IT is a big deal, even if you don’t think it is. Managing IT is indeed a substantial and often complex responsibility that can be more extensive than some business owners initially realize. It demands your attention, and not just because you pay for it, but because a properly managed IT strategy can have major benefits for your business. A realistic perspective can go a long way toward setting you up for success. Let’s outline some ways your business can lose control over its technology budget.

Cybersecurity has become a paramount concern for individuals and organizations alike. With the constant threat of cyberattacks and data breaches, it is crucial to have robust security measures in place. This is where cybersecurity consulting comes into play. Below, we will explore the various ways in which consulting services contribute to enhancing cybersecurity.

If your business works with many different vendors, then you know that your vendor management strategy can very much take on a life of its own and spiral out of control. The more time you spend working with vendors, the more time you’re not spending on the actual tasks associated with your job responsibilities. This means that you’re leaving a lot of wasted productivity and time on the table. We’re here to help you get the most out of managing your vendor relationships, as well as one secret that can help you get the most out of them.

The advancement of technology has brought a tremendous change for education. The use of modern IT and proper IT management can greatly improve schools, making learning more effective, while keeping students safer. In this article, we will discuss some of the benefits modern technology has, and how security is a huge factor when it comes to students' academic success.

Keep Your Business Insurance Payments Low: Invest in Modern Cybersecurity Best Practices

If you’ve recently renewed your business insurance, or you are about to, you might have noticed that your insurance provider is starting to ask you questions about your overall IT security. Depending on how you answer these questions, they may increase your premiums or choose to not cover your business at all. This raises the question—how can my Maryland business lower my insurance costs and properly protect my business from cyberattacks?

Even the most technology-literate of your average employees is not going to have the knowledge needed to manage and maintain your entire business infrastructure, and you shouldn’t expect them to, either. It takes a special kind of attention and training to manage complicated enterprise-level technology, but how can you make sure your business has access to these important resources?

It’s never a good time to deal with budget cuts, and unfortunately, due to its large costs and investments, technology management, maintenance, and infrastructure are often a victim of them. Let’s go over how you can lessen or mitigate the hit you take when dealing with an IT budget cut.

There is an inherent value associated with outsourcing the management of your technology to a managed service provider, or MSP. With your team taking a more hands-off approach to technology, they can instead focus on being more productive. If you’re still on the fence about this approach to technology and business, then we have some questions you should consider asking if you are thinking about learning more about MSPs and what they do.