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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Stay Positive When Disaster Strikes

Tip of the Week: Stay Positive When Disaster Strikes

In uncertain times, one of the most important things for any business to do is to stay the course—albeit in an adjusted fashion. To help, we’ve put together a few key practices to work positively to achieve this end.

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How to Trim Your IT Support Expenses (But Keep Your IT)

How to Trim Your IT Support Expenses (But Keep Your IT)

When a budget comes into play, it is important to remember that there are a few ways that you can adjust it beyond eliminating line items. For instance, you can instead optimize some of the most egregious financial requirements your technology has--its support costs--by translating the unpredictably variable costs you likely deal with now for your support, to the much more sustainable agreement that a managed service provider will operate through.

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Smart Contracts Will Dominate the Mobile Age

Smart Contracts Will Dominate the Mobile Age

Contracts are a huge part of doing business. The practice is as old as the legal profession. You’ll be hard pressed to complete a transaction where money changes hands where there isn’t a document outlining the specifics of the liability each party takes on by entering that financial agreement. We call them receipts, but in retail, they are a signed contract. 

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Drenser Group Completes MSP Verify Certification!

Drenser Group Completes MSP Verify Certification!

Since 2000, the International Association of Cloud and Managed Service Providers -- also known as MSPAlliance -- has helped its members improve their capabilities as managed service and cloud service providers, while also promoting good service practices among Cloud and Managed Service Providers. As membership requires adherence to a strict code of ethics as well as an internal set of best practices, working with a member like Dresner Group provides the assurance that a consumer can expect high-quality and transparent services.

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Considering How to Monitor Your Employees

Considering How to Monitor Your Employees

Do you know what drives me crazy? It’s the fact that, of all the lists of things you can do to improve your business and boost your productivity and optimize something or other… it seems there's not much to be said about how your employees factor in.

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Even Amazon Can Be Hacked

Even Amazon Can Be Hacked

In 2018, Amazon was struck by a considerable attack, with hackers taking funds from approximately 100 seller accounts, according to a Bloomberg report. Between May and October 2018, Amazon sellers were struck approximately 100 times, draining funds from the seller control platform to augment their own funds. According to the investigation, the first fraudulent transaction took place on May 16, 2018, with an undisclosed amount being stolen. The hackers utilized phishing attacks in order to scam their targets.

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How Managed Services Help Maryland Businesses

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We’re proud that we can say that there are many local businesses that know us for the specific work that we’ve completed for them. We’ve resolved a lot of specific IT shortcomings for them, but we also want to make sure that people know what we do as a managed service provider. That’s why we’re getting back to basics.

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Tip of the Week: Company Culture Can Be a Huge Business Strength

Tip of the Week: Company Culture Can Be a Huge Business Strength

When considering a business’ strengths, there is a tendency to focus on its more quantifiable aspects - it generates x dollars in revenue, or leverages advanced solutions a, b, and c. While these kinds of competitive advantages are valuable to have, it is also important to recognize how critical one of your more qualifiable strengths can be: your company culture.

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How to Mitigate Unhappy Online Opinions

How to Mitigate Unhappy Online Opinions

As nice as it would be to always please everybody with your business services, it just isn’t going to happen. Sooner or later, you’re going to encounter someone who isn’t pleased, and they’re going to have the capability to do some damage to your reputation. Fortunately, there is a way you can mitigate this damage.

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How to Prioritize IT Without Getting Hands-On

How to Prioritize IT Without Getting Hands-On

As a business leader, you may often have to take on a few different roles: decision-maker, salesman, mentor, strategist, and often, tech support. While all of these responsibilities must be seen to, information technology support simply shouldn’t be in the boss’ purview.

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Dresner Group Recognized for Managed Services Offering

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We are excited to announce that we have been added to a list of North American managed service providers put together by CRN, one of The Channel Company’s brands. This list, the 2019 MSP 500 list, is made up of providers that are able to innovatively serve their clients, maximizing their returns and optimizing their operations through the guidance of their IT professionals.
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Dresner Group Recognized for Excellence in Managed IT Services

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Columbia, Maryland, February 27, 2019 – Dresner Group, announced today that CRN®, a brand of The Channel Company, has named Dresner Group to its 2019 Managed Service Provider (MSP) 500 list in the Security 100 category. This annual list recognizes North American solution providers with innovative approaches to managed services. These services help customers improve operational efficiencies, maximize return on IT investments, and continuously help them navigate the complexities of IT solutions.

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Tip of the Week: Three Pro Business Tips

Tip of the Week: Three Pro Business Tips

While running a business can be quite rewarding on a professional level, it can be extremely challenging, with countless obstacles to overcome--particularly in regard to technology and its management. Thankfully, there are ways your business can minimize the pain of managing technology. Here are just a few of them.

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Should Innovation Ever Take a Backseat to Proven Procedure?

Should Innovation Ever Take a Backseat to Proven Procedure?

If you’ve read any of our content, we continually stress the importance of innovation. Learning how to adjust and do things better allows for any organization to maximize productivity. In doing so, it creates the environment needed to become a more successful business. But, can innovation actually be a productivity killer? Today we look at how innovating may not always be the best way to get your business to go where you want it to go.

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Tip of the Week: Technology Has Your Business Covered

Tip of the Week: Technology Has Your Business Covered

Technology is an easy thing to take for granted, especially in an office that has countless solutions that are utilized on a regular basis. It doesn’t matter if you’re a small retail establishment, a large organization with multiple offices, or a factory to produce consumer items. Today, we’ll look at the various ways your business is changed for the better thanks to the use of technology.

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Why Your Business Needs to Define Its Ethical Code

Why Your Business Needs to Define Its Ethical Code

As the technology that businesses have available to them develops, so does the propensity for this technology to be used unethically. This has become especially apparent where data collection is concerned, and what that data is used for after it has been collected. How can you keep operations moving both productively, and ethically?

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410-531-6727

Dresner Group
5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

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