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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

March Has 3 Important Technology Holidays

March Has 3 Important Technology Holidays

Novelty holidays have been all the rage for the past couple years. The thing is that if you are going to celebrate World Kimchi Day on November 22 or its sister holiday, World Cabbage Day on February 17, you either really like cabbage, or you really like holidays. With so many people using technology as a major part of their life and business, it’s no surprise that it is well represented on the holiday calendar. You have a few we’ve already missed: National Technology Day on January 6, Data Privacy Day on January 28, and National Clean Out Your Computer Day on February 8, but there are three important IT “holidays” this month. Let’s take a look at them now.

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Older IT Practices That Still Hold Up

Older IT Practices That Still Hold Up

While looking to the past isn’t often an idea tied to information technology, there are times when it can play a valuable role in your strategy for it. Let’s look at some modern IT concepts that rely on foundational ideas set back in the day.

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The Correlation of Productivity and Patience

The Correlation of Productivity and Patience

A business that has workers that are above average at maintaining productivity is typically a successful business. There are an endless number of suggestions on how to be and remain productive, and how to sustain that productivity. One thing that isn’t typically mentioned in all of that self-help advice is the role that patience plays in productivity. This month we thought we would do just that.

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2021 is Poised to Hold Some Big IT Challenges to Overcome

2021 is Poised to Hold Some Big IT Challenges to Overcome

Considering that 2020 was… less than great for many businesses, it should come as no surprise that there will likely be difficulties that carry on for some time into 2021. Naturally, these difficulties will require some new ideas and fresh thinking to properly resolve, as well as an openness to adopting innovative technologies. Let’s look ahead to some of the IT challenges we anticipate that 2021 will hold for businesses.

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Lessons to Learn From Lego’s IT Development

Lessons to Learn From Lego’s IT Development

Businesses of all sizes have been able to successfully overcome operational challenges by rethinking and adapting the technology they utilize. Let’s consider a huge example and look at what The Lego Group (as in the building blocks) has done to address some of their technological challenges with improved solutions—as well as how your business can do the same.

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Tip of the Week: Essential Information Technology Practices

Tip of the Week: Essential Information Technology Practices

Information technology is a critical tool for many businesses today, which means \\it is crucial that your IT is compliant to a few key best practices. Let’s go over these practices so that you have a roadmap to ensure that your operations can remain secure and productive.

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Luck Isn’t a Cybersecurity Strategy

Luck Isn’t a Cybersecurity Strategy

Many small business owners will temper their investments into IT security because they are of the notion that because their businesses are so small, they can’t be affected by hackers. We get it: prioritizing IT security is more expensive than you like and that money can justifiably be used elsewhere for more gain. The problem is that small businesses can and do get targeted by hackers. In fact, over 25 percent of all data breaches happen to small businesses. In today’s cyberthreat climate, your business can’t rely on luck. Let’s take a look at what you can invest in to protect your network and infrastructure.

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Clearing the Ethical Hurdles of Employee Monitoring

Clearing the Ethical Hurdles of Employee Monitoring

Employee monitoring—the practice of keeping an eye on your employees and their computer activity during work hours—isn’t exactly a new practice. However, with remote work suddenly seeing a huge boost in popularity, many businesses have sought to confirm that their workers are spending their work time as productively as possible. If you do choose to go this route, however, it is important to be aware of the lines that you cannot cross.

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Become an Email Champion by Spending Less Time Dealing with Email

Become an Email Champion by Spending Less Time Dealing with Email

Email is important, but it seems to steal so much of your valuable time, doesn’t it?

Conquering your never-ending inbox can seem like a feat all in itself—let alone having it done before lunchtime. There’s an easier way, and when done properly, you’ll be able to spend less time sifting through your email and more time on the more important stuff.

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What You Need to Know to Stay Ahead of Hackers in 2020

What You Need to Know to Stay Ahead of Hackers in 2020

Let’s face it, it is nearly impossible for the modern business to stay ahead of every cyberthreat. It is just too much to proactively ward against. Today’s best practices will try to keep your network from being breached and your data from being stolen, but they may just allow you to understand how your network was breached and how your data was stolen. Unfortunately, cybersecurity is not foolproof, but let’s look at a few strategies you can use to improve your chances of holding onto your data and keeping unwanted actors out of your network. 

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How Companies Will Need IT as They Return to Workplaces

How Companies Will Need IT as They Return to Workplaces

As the pandemic enters its third quarter, many places have the spread of the COVID-19 virus under control and are starting to open up offices and other workplaces. Ultimately, it is the business owners’ and managers’ decision whether or not to demand attendance in an office, as most jobs completed in one can be effectively completed from home. For businesses that are opening their office and inviting their employees back, technology is still going to play a significant role. Let’s take a look at what IT is going to be important for people returning to the office after all this time.

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Both Backup and Disaster Recovery are Important

Both Backup and Disaster Recovery are Important

Every business owner wants to protect their data. Even if they don’t pour money into doing so, they typically still understand the importance of it. That’s why three-out-of-every-four businesses perform a backup at least once per week. It’s still good to be reminded how to make sure your backup can work for you. Let’s go over a few basic considerations to make if you want a data backup that you can trust.

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Simple Tasks to Improve Cybersecurity

Simple Tasks to Improve Cybersecurity

Many businesses need their employees to do the same thing day-in and day-out. With that type of repetitiveness, situations pop up where some crucial stuff is overlooked. Employees that are distracted with their own productivity are susceptible to making mistakes that could have dire consequences for your business. This month we thought we would give you a few pointers on how to communicate the importance of vigilance to your dedicated employees.

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Cybersecurity Needs to Shift for Businesses to Survive

Cybersecurity Needs to Shift for Businesses to Survive

With some motivation from the ongoing COVID-19 pandemic, many businesses are adjusting their approach to cybersecurity. Typically, businesses would take a more measured approach in their day-to-day security improvements, while swiftly acting if there was any kind of clear and present danger. While this proved effective, the current situation has now shifted priorities over to maintaining resilience. Let’s examine some of these shifts, and how an advantage can be gained through a consistent cybersecurity strategy.

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Improve Your Business With These Documentation Practices

Improve Your Business With These Documentation Practices

With the amount of technology that the modern business relies on today, each business needs to maintain comprehensive documentation outlining it. As a managed service provider, we can provide an expert perspective on what needs to be included in this documentation. Let’s get into it.

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Some Maryland Businesses are Straining Their Technology

Some Maryland Businesses are Straining Their Technology

Over the last couple of months, many Marylanders have been at the mercy of technology that wasn’t prepared to scale to pandemic-level proportions. Just one example is the Maryland Department of Labor website, which many users have needed to use in order to file for unemployment. While from an outsider’s perspective the site was designed to streamline the application process, the technology has been less than reliable for many people who are struggling to file, simply due to the massive number of users trying to access it at once.

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For the SMB Returning to Work

For the SMB Returning to Work

Many states’ stay-at-home orders that are/were designed to mitigate the spread of the COVID-19 virus are now lapsing all over the U.S. As a result, business owners are re-opening their doors to a great deal of uncertainty. We have put together this guide to help the business owner understand that, even though you’ve finally been given the go-ahead, you have a responsibility to keep your staff and customers safe.

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Don’t Let Scammers Scare You with COVID-19

Don’t Let Scammers Scare You with COVID-19

The COVID-19 pandemic has resulted in a great number of people working from home. While this is good for the public health, it may unfortunately lead your employees toward a laxer view of cybersecurity. Cybercriminals are sure to take advantage of this if you aren’t careful, so it is important to be particularly aware of your cybersecurity right now.

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Three Facets of Security to Focus On

Three Facets of Security to Focus On

When it comes to a business’ cybersecurity, there is no magic bullet to solve every problem. No miracle cure, no panacea, no Staples “that was easy” button. Instead, you need to deploy various means of protecting your operations. Let’s discuss how your business’ security needs to be shaped in three different environments: your physical infrastructure, your cybersecurity solutions, and your employees’ security habits.

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Best Practices that Often Get Lost

Best Practices that Often Get Lost

Security is unfortunately a major part of any business, and if there isn’t a diligent approach to the implementation of it, you can be left with huge holes in your network. Today, we thought we would discuss some of the best practices you can take to make sure that your organization’s security is in the best possible position to protect your digital resources. 

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Dresner Group
5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

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