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Dresner Group Blog

Our technology blogs feature IT tips and best practices for businesses in Columbia, Baltimore, Bel Air and in and about Maryland since 2002.

How to Prioritize Security in File Sharing

How to Prioritize Security in File Sharing

Business file sharing has become a daily routine. It's a crucial part of collaboration, communication, and overall productivity. However, with the rise of cyberthreats, file security is more important than ever. It's not just about sharing files but doing it securely and efficiently. Today, we'll look at some best practices for business file sharing.

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Important Steps For Improving Customer Satisfaction

Important Steps For Improving Customer Satisfaction

The modern customer is more educated than ever before. As a result, you have to have an active strategy to build great customer experiences so you can retain business with them. In this month’s newsletter, we’ll go over some things you can do to improve your customer relationships. 

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Some of the Best Practices for Internal File Sharing

Some of the Best Practices for Internal File Sharing

Ensuring that your organization's file-sharing policies and procedures are built to enhance security can significantly impact collaboration, distinguishing between efficient, streamlined processes and time-purging, wasteful practices. Navigating this terrain can be a challenge. Let’s explore several best practices your organization can adopt to optimize file-sharing.

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How to Keep Engagement Up (Even in a Remote or Hybrid Workplace)

How to Keep Engagement Up (Even in a Remote or Hybrid Workplace)

Remote and hybrid work models have become more popular than ever, in no small part thanks to the improved technology businesses of all sizes can now access. Nevertheless, this shift has brought new challenges for organizations everywhere. One such challenge is maintaining and enhancing remote workplace engagement—a crucial aspect that directly impacts employee satisfaction, productivity, and retention.

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Here’s What We Recommend for SMB Network Security

Here’s What We Recommend for SMB Network Security

Network security is complicated, and as such, you need to have considerable knowledge of it to ensure that your business is as secure as possible against the plethora of threats out there. Thankfully, you don’t have to do it alone. We want to give you some insight into the dos and don’ts of network security.

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Actions to Take When Your Phone Goes Missing

Actions to Take When Your Phone Goes Missing

If you are like many of the rest of us, the thought of losing your phone is a situation that brings on anger and fear. If your phone has been stolen, there are several steps you have to take to mitigate potential risks and increase the chances of recovering your device. Here's a general guide.

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Consider Your Technology When Expanding

Consider Your Technology When Expanding

Opening a new location is an exciting event for any business, but it's not without a litany of difficult decisions to make. One thing is certain, challenges always emerge. One thing you can do is plan your technology needs strategically to avoid headaches in that arena. Today, we take a look at how to best get your new location outfitted with the technology it needs to succeed.

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How to Use Technology to Manage Business Complexity

How to Use Technology to Manage Business Complexity

Businesses are complex beasts, and there can be a lot of moving parts that need to be addressed in order for them to run effectively. Business technology can aid in this effort quite substantially. Here are four ways you can implement technology to help make managing your business easier.

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Getting Started Using Your Data to Build a More Effective Business

Getting Started Using Your Data to Build a More Effective Business

Business Intelligence (BI) is a platform that uses the data that your business creates to help you make advanced business decisions. Starting to use data for business intelligence involves several key steps to effectively gather the data you want to sort through and successfully analyze it in a way that can allow you to understand your business better. 

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Blank Emails Could Just Be a Different Type of Threat

Blank Emails Could Just Be a Different Type of Threat

Phishing attacks are the most common attack vector used by hackers, and while it helps to know what a phishing attack looks like, it’s also good to know what they don’t look like. The latest example of a phishing attack takes this to an extreme, utilizing blank messages to confuse recipients in a creative take on phishing attacks.

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Get Out In Front of Your Technology Issues

Get Out In Front of Your Technology Issues

Wouldn’t it be great if your business didn’t have to worry about technology problems? Well, with the right amount of attention and care invested, your business can minimize technology issues and optimize your infrastructure for proactive technology management rather than reactive. Let’s go over some of the most important practices. 

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Use the Eisenhower Matrix to Prioritize Tasks

Use the Eisenhower Matrix to Prioritize Tasks

If you have a to-do list a mile long, then you’ll need to develop a system to place priority on what truly matters and what could be put off until a bit later. Thankfully, you don’t have to develop a system from scratch, as one of the more interesting methods for tackling your to-do list has already been developed and inspired by a 1950s speech: the Eisenhower Matrix.

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Is Your IT Person Taking Care of These Mandatory Tasks?

Is Your IT Person Taking Care of These Mandatory Tasks?

As your business grows and shifts, managing your technology can become increasingly complicated. It can get to the point where properly taking care of your IT and supporting your users is a full time job. If you are just calling a computer person to come and fix problems when you bump into them, then you might have potential consequences to deal with later that could cost your organization a lot of time and money.

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Productivity Optimization Part Two - How It Can Be Measured

Productivity Optimization Part Two - How It Can Be Measured

Last week, we aimed our laser focus on productivity and how it can be defined for your organization. Now, we would like to examine how you can measure productivity for your business. Let’s discuss how you can track your productivity.

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Productivity Optimization Part One - Getting Started

Productivity Optimization Part One - Getting Started

Productivity will always be the primary goal for businesses, right alongside profits, although one thing does in fact lead to another in this case. To ensure your company runs efficiently, you need to understand just how productivity works and its relationship with what you put into your business. We’ll be using the next couple of weeks to take a closer look at the relationship between your business and its productivity.

First, let’s look at what productivity is, in its simplest and purest form.

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Tip of the Week: Complex Password Practices

Tip of the Week: Complex Password Practices

With more people depending on technology, it stands to reason that there are more scams out there than ever before. The individuals (and groups) responsible will look for and exploit any vulnerability to attack your employees in order to get at your business’ critical data. Let’s take a look at a couple of tips that you can use to keep your passwords strong and your password-protected accounts secure. 

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The Difference Between Modern Security Systems and Legacy Camera Systems is Crystal Clear

The Difference Between Modern Security Systems and Legacy Camera Systems is Crystal Clear

Businesses have continued to face an ever-changing security landscape, and technology has been playing a lot of catchup over the past several years. Accountability is more important than ever before, and taking advantage of modern-day technologies can not only ensure that company assets are being watched, but provide intelligent insights faster and more effectively than ever before.

Let’s break down some of the major differences between older security systems and their modern counterparts, detailing just how much value a business can get from upgrading.

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Tip of the Week: Improving Business Productivity in Five Ways

Tip of the Week: Improving Business Productivity in Five Ways

“Improving productivity” is far from an unheard goal among business owners. What is less common, unfortunately, is a strategic plan to actually do it. We wanted to help, so we’ve assembled five strategies that can help improve productivity in the modern workplace.

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How to Get the Most Out of Your In-House Computing

How to Get the Most Out of Your In-House Computing

More businesses than ever before are making adjustments toward a more digital business involving more complex and sophisticated technology, making more reliable and efficient IT of paramount importance. There are benefits to outsourcing your IT resources, but there are also times when you might consider hosting your infrastructure in-house. Let’s go over the benefits and how you can benefit from a mixture of in-house and outsourced IT.

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How to Avoid Insecure, Ineffective, and Just Plain Bad Passwords

How to Avoid Insecure, Ineffective, and Just Plain Bad Passwords

Password. 123456. Guest. Qwerty. These are just a few examples of passwords that are, in a word, terrible. To help you avoid using passwords like these, let’s go over what a good password is and how to choose one—starting with what you need to avoid.

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Columbia, MD - Dresner Group is proud to announce its sponsorship of the upcoming ABC Joint Tech Summit, a premier event hosted by the four local chapters of the Associated Builders and Contractors (ABC). The summit, spanning two days, will be held o...

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