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Dresner Group Blog

Our technology blogs feature IT tips and best practices for businesses in Columbia, Baltimore, Bel Air and in and about Maryland since 2002.

Three Ways MSPs Help SMBs with IT Management

Three Ways MSPs Help SMBs with IT Management

IT is pivotal to the success of any business. Still, for small and medium-sized businesses, there might be limitations placed on the organization's potential resources to cover its needs. Outsourcing IT responsibilities to a managed service provider is a viable option for improving the odds of finding success with technology management for SMBs. Here’s what your business can stand to gain from working with an MSP.

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The Right MSP Can Change Your Business for the Better

The Right MSP Can Change Your Business for the Better

Businesses that struggle with managing technology have a lot to gain by working with a managed service provider, or MSP. These providers are able to help businesses just like yours maintain and improve operations through the use of technology management tools and services. Here are three of the greatest benefits that working with an MSP can provide for businesses just like yours.

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Get Support When You Need It With Our IT Help Desk

Get Support When You Need It With Our IT Help Desk

As technology continues to advance, businesses inevitably encounter challenges and technical issues. In such scenarios, an IT help desk plays a pivotal role. Let’s delve into the operations of an IT help desk and elucidate why it stands as a valuable asset for any business.

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6 Key Features (and 3 Red Flags) to Look for in a Montgomery County IT Consultant

6 Key Features (and 3 Red Flags) to Look for in a Montgomery County IT Consultant

The businesses that make up the bustling economy of Montgomery County have a lot to offer, but in order for these goods and services to properly exchange hands, there needs to be consistent technology supporting the processes that lead to these exchanges. This makes it important that you have the resources to keep this technology in working order, and while Montgomery County has a few options, it is important that you make the best choice possible.

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Managed Services Mean More Savings for Your Business

Managed Services Mean More Savings for Your Business

Businesses that don’t leverage managed services for their technology infrastructure are leaving a lot of money on the table, but it’s not always easy to see until you break down what the solutions really do for you. In isolation, they might not seem valuable, but when combined, they save your business significant amounts of capital.

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The Best IT is Based on a Groundwork of Ethics

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I want to do something a little different for this blog post, and I truly hope it doesn’t come off as haughty. I want to talk about why I think Dresner Group is the right company to partner with to strategize, manage, and support all of your business technology.

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Cloud Technology Provides Many Benefits, But Needs to be Integrated Correctly

Cloud Technology Provides Many Benefits, But Needs to be Integrated Correctly

Cloud computing has become one of the most utilized technologies in business today, and it doesn’t seem to be slowing down anytime soon. It makes it possible for nearly any business to acquire advanced technologies that they could not afford previously, and use them to level the playing field with larger, more capital-rich companies. This month we thought we’d talk a little bit about how moving to the cloud can benefit you and your business.

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Properly Conducted Managed IT Services Bring Immense Value

Properly Conducted Managed IT Services Bring Immense Value

Even the most technology-literate of your average employees is not going to have the knowledge needed to manage and maintain your entire business infrastructure, and you shouldn’t expect them to, either. It takes a special kind of attention and training to manage complicated enterprise-level technology, but how can you make sure your business has access to these important resources?

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Are You Fruitlessly Throwing Money at Your IT?

Are You Fruitlessly Throwing Money at Your IT?

Technology is not cheap, especially not business technology that has features that the average user might not find much value in. To help you keep your business from investing in the wrong solutions or spending unnecessary capital on solutions you won’t find useful, we’ve put together some of the common places where businesses like yours might accidentally waste hard-earned funds.

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Remember When Apple Recommended Physical Persuasion to Fix a Computer?

Remember When Apple Recommended Physical Persuasion to Fix a Computer?

Apple has long been a key part of the technology industry, producing quality hardware year after year. Although Apple tends to produce sleek and high-end hardware running its proprietary operating systems, these devices are far from perfect and were especially controversial at certain points in the past.

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When Talking to an IT Service Provider, Ask These 3 Questions

When Talking to an IT Service Provider, Ask These 3 Questions

There is an inherent value associated with outsourcing the management of your technology to a managed service provider, or MSP. With your team taking a more hands-off approach to technology, they can instead focus on being more productive. If you’re still on the fence about this approach to technology and business, then we have some questions you should consider asking if you are thinking about learning more about MSPs and what they do.

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What Kind of Goals Should You Set for Your Business Technology?

What Kind of Goals Should You Set for Your Business Technology?

Businesses need to adjust their technology to meet their operational goals. Oftentimes, this can be the difference between loads of inefficiency and things going smoothly.  Unfortunately, it isn’t always easy to ascertain where your business should spend its capital. Let’s take a look at how you can match your technology with your operational goals.

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Our Experience Means Substantial Benefits for You and Your Business

Our Experience Means Substantial Benefits for You and Your Business

Let me ask you a question: if you had a toilet that needed repairing, would you rather trust a plumber with a few decades of experience or a toddler that had just (mostly) learned how to use the toilet?

That’s what we thought… but when it comes to your business’ technology, finding someone with experience can be a bit more challenging. Let’s discuss the way that the right IT management produces improved business outcomes.

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The Best IT Services Columbia, Maryland Can Get

The Best IT Services Columbia, Maryland Can Get

We have to say… Columbia is a pretty nice place. We aren’t the only ones who think so, either! Over the past few years, Columbia has been recognized as one of the happiest, best, and healthiest places in the nation. From our perspective, it’s also a great place to do business.

In short, we’re proud to call Columbia home.

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Your Choice of IT Support Makes a Huge Difference

Your Choice of IT Support Makes a Huge Difference

Your business’ technology is critical to its productivity, but unfortunately, this technology can (and at some point, likely will) break. So, what do you do if and when it does?

Let’s go over some of the options that you have to consider.

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It’s Not Just About Supporting Computers

It’s Not Just About Supporting Computers

First of all, if you haven’t noticed already, welcome to our new website! We launched the new design a couple of weeks ago and we’re very excited with the results. With it, we wanted to take a moment to reflect on some things that make Dresner Group different from other IT companies.

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Why a Creative IT Team is an Asset to Seek Out

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If you work with technology, then you are likely to have a good idea of what innovation is and isn’t. Innovation is born from creativity, and while it’s not often associated with business IT, there is something to be said for how technology professionals solve problems in a creative fashion, solving problems with solutions available either in-house or on the market. Today, we are focusing on how this creativity can be an asset and how you can foster creative thought in your office.

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Know How Much is Needed to Ensure Your Business’ IT

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It’s fair to say that, across the board, times have been particularly tough as of late for businesses. On top of businesses having to fight through the socioeconomic crisis created by the COVID-19 pandemic and the supply chain issues, they also have to juggle more data than ever.

In short, businesses need reliable and cost-effective ways to manage their critical technologies.

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Computers Don’t Like Physical Persuasion

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Sometimes it might be tempting to just smack your computer to make it work appropriately, and while it’s often a joke that this can fix the problem, it’s not something that we would recommend you get used to doing. Let’s discuss why it might not be a good idea to abuse your computer.

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4 Variables Any Good Help Desk Will Have

4 Variables Any Good Help Desk Will Have

Technology support is a necessity for a business that wants to stay operational. To this end, a quality help desk is vital. Unfortunately, not all help desks have the same level of quality and knowledge on how to best support your business. We’ve put together a list of traits that you should look for when it comes to finding the best help desk support for your business.

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