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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Best IT Services Columbia, Maryland Can Get

The Best IT Services Columbia, Maryland Can Get

We have to say… Columbia is a pretty nice place. We aren’t the only ones who think so, either! Over the past few years, Columbia has been recognized as one of the happiest, best, and healthiest places in the nation. From our perspective, it’s also a great place to do business.

In short, we’re proud to call Columbia home.

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Your Choice of IT Support Makes a Huge Difference

Your Choice of IT Support Makes a Huge Difference

Your business’ technology is critical to its productivity, but unfortunately, this technology can (and at some point, likely will) break. So, what do you do if and when it does?

Let’s go over some of the options that you have to consider.

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It’s Not Just About Supporting Computers

It’s Not Just About Supporting Computers

First of all, if you haven’t noticed already, welcome to our new website! We launched the new design a couple of weeks ago and we’re very excited with the results. With it, we wanted to take a moment to reflect on some things that make Dresner Group different from other IT companies.

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Why a Creative IT Team is an Asset to Seek Out

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If you work with technology, then you are likely to have a good idea of what innovation is and isn’t. Innovation is born from creativity, and while it’s not often associated with business IT, there is something to be said for how technology professionals solve problems in a creative fashion, solving problems with solutions available either in-house or on the market. Today, we are focusing on how this creativity can be an asset and how you can foster creative thought in your office.

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Know How Much is Needed to Ensure Your Business’ IT

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It’s fair to say that, across the board, times have been particularly tough as of late for businesses. On top of businesses having to fight through the socioeconomic crisis created by the COVID-19 pandemic and the supply chain issues, they also have to juggle more data than ever.

In short, businesses need reliable and cost-effective ways to manage their critical technologies.

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Computers Don’t Like Physical Persuasion

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Sometimes it might be tempting to just smack your computer to make it work appropriately, and while it’s often a joke that this can fix the problem, it’s not something that we would recommend you get used to doing. Let’s discuss why it might not be a good idea to abuse your computer.

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How Proactive IT Management Works Better

How Proactive IT Management Works Better

How does your company manage its technology? Does it struggle with the idea of managing multiple workstations, server units, networking components, mobile devices, and more? If so, then read on—we have some tips to help you better manage the many different technological parts of your organization.

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Managed IT Technicians are Reliable Repairmen

Managed IT Technicians are Reliable Repairmen

In today’s business world that is so reliant on technology, there are few issues more disruptive than a computer that is not working properly. When your computer stops working and you have no clue what to do next, who is first on your calling list for assistance? Do you have someone on-hand who can resolve your technology problems?

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Here are Some of the Most Popular Technology Resolutions for 2022

Here are Some of the Most Popular Technology Resolutions for 2022

With every new year comes new resolutions designed to help you defeat bad habits and bring better ones into your organization. Here are a couple of resolutions you can adopt for your business, particularly in terms of technology management and IT.

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Give Your Organization the Gift of Technology

Give Your Organization the Gift of Technology

Each year we try to come up with a creative Christmas article that ties IT into one of the many holiday fables, but this year we thought we would just forgo the pageantry and talk a little bit about how important our client’s are and what we can do to help take them where they want to go.

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IT Management’s Biggest Challenge can be Settled with Managed Services

IT Management’s Biggest Challenge can be Settled with Managed Services

How does your business manage its IT resources? Do you have a chief information officer, or CIO, in-house who manages everything related to your technology? If not, who is the one responsible for managing and maintaining your systems? If you don’t know the answer to this question, we have a reality check for you: you need to.

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WARNING: Widespread Log4j Vulnerability is a Massive Danger to Businesses

WARNING: Widespread Log4j Vulnerability is a Massive Danger to Businesses

Before this week, you probably never heard about Log4j. Right now, though, it’s the biggest topic in cybersecurity due to a massive vulnerability that is estimated to affect millions of devices. Your business needs to take this seriously.

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Our Technicians Can Deliver A Lot of Value

Our Technicians Can Deliver A Lot of Value

If you don’t properly maintain your technology, then it’s simply not going to be one of your company’s strengths. It’s a simple statement, but it’s one that many modern businesses fail to act upon. A managed service provider can make it much easier to get the technology maintenance your business needs to succeed. Let’s take a closer look at the people who deliver these services to your organization.

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You Can Tell a Lot About Your Business by Monitoring Your Network

You Can Tell a Lot About Your Business by Monitoring Your Network

Network security is one aspect of your business that absolutely should not be underestimated. In fact, many companies fail to adequately monitor their networks, and it can lead to many complications down the road. Why is it so critical to monitor your network, and how can you make sure that your business is actually doing it?

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A 5-Step Guide to Troubleshooting Technology Problems

A 5-Step Guide to Troubleshooting Technology Problems

When something goes wrong, it makes sense that you have a process in place to go over the issue and find a solution. This process, also known as troubleshooting, will have several variables that must be accounted for, but the general process itself remains unchanged. Here are the five steps to troubleshooting any problem, as well as ensuring that the issue does not become more problematic in the future.

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Outsourcing Your IT Doesn’t Mean You Give Up Control

Outsourcing Your IT Doesn’t Mean You Give Up Control

It isn’t an uncommon feeling amongst businesses and their owners that, by entrusting some facet of the business to an external company, some level of control is being sacrificed. We completely get it—it can be hard to put that kind of trust in something outside of your sphere of influence. Having said that, we just wanted to reassure you that a managed IT agreement is a different situation.

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4 Variables Any Good Help Desk Will Have

4 Variables Any Good Help Desk Will Have

Technology support is a necessity for a business that wants to stay operational. To this end, a quality help desk is vital. Unfortunately, not all help desks have the same level of quality and knowledge on how to best support your business. We’ve put together a list of traits that you should look for when it comes to finding the best help desk support for your business.

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Outsource Your Cybersecurity Needs to Ensure You Get the Best Talent

Outsource Your Cybersecurity Needs to Ensure You Get the Best Talent

To be adept at a task is to say that the one doing the task is a professional, or someone with substantial knowledge that can be used to effectively complete the task. Cybersecurity is one such area where having a considerable amount of knowledge is of particular importance to help navigate the complex environment surrounding it. How can your organization achieve this level of mindfulness and expertise?

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Answers to the Most Frequently Asked Managed IT Questions

Answers to the Most Frequently Asked Managed IT Questions

As a managed service provider, we are very aware that the term “managed service provider” isn’t particularly familiar to most people. To many, we’re computer people or an IT department, but that’s really just the top layer to what we do for our clients. To help mitigate this, we wanted to answer a few questions we’ve found people often have about the nature of our services, and how they can make your business processes more efficient and reliable.

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Three Technology-Related Questions You Need to Answer “Yes” To

Three Technology-Related Questions You Need to Answer “Yes” To

For most businesses, technology is a complete necessity these days. It’s been proven that, by integrating some technology strategically, businesses can solve major operational problems that many smaller businesses and startups can’t. Today, we will ask three questions about business tech that any technology-savvy individual should know, and explain why you should know them. 

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  • 8600 Foundry Street, Suite 302, Savage, Maryland 20763

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