The modern business uses IT in so many ways that aim to make a business move faster, be more efficient, and ultimately, produce more than it would have without that technology. Each of these technologies are powerful in their own right, but they depend on two variables: electricity and a reliably fast Internet connection. When your Internet connection isn’t doing your business any favors, you need to look into why you aren’t getting the network speeds you are paying for. After all, your business depends on it. Today, we will take a look at a few ways you can go about troubleshooting a slow Internet connection.
Dresner Group Blog
There is quite possibly no more famous question in IT services than “Have you tried turning it off and on again?” While it may sound like a joke (and has quite often been used as one), could this advice actually work? The short answer: it does. For this week’s tip, we’ll explain why that is.
No business can afford to go from crisis to crisis and hope to remain in business for long. Yet many businesses treat their IT needs as a single event, without considering how it fits in the bigger business strategy. These businesses are trapped in the break-fix IT model, living each day as it comes, and careening from one IT event to another, hoping for the best.
It doesn’t have to be this way. When your business invests in managed IT, it’s like hiring a team of experts who will keep all aspects of your network finely tuned and maintained. This means fewer issues and a much greater chance to survive a catastrophic failure unscathed.
If Windows 7 is still at work on some (or all) of your business’ workstations, you have about a month to upgrade or face dealing with major cybersecurity problems. This month we will look at the options a business would have if they need to upgrade from Windows 7 quickly.
When you think of professional services, you may think about smart people doing important things that took them years to learn how to do. You may not, however, consider them the kind of people that lean on their technology to make their businesses work. This is because for the longest time, technology wasn’t a major part of the professional services landscape.
Old-school business information technology support isn’t necessarily wrong, but it most definitely isn’t cheap nor efficient. IT support strategies are developing in ways that some time ago, would have thought to be unheard of. Your business no longer needs a full on-site staff designated to maintaining network security or updating software. In part two of our five-part series, we discuss how your business can have the support it needs through managed services.
Working in an office can often be a grind. People that have never experienced it may not realize just how much coordination is needed to perform successful service delivery and support. One way the modern office functions is with the help of integrated technology. This month we will take a look at the modern office, the technology used by the office staff, and how the managed IT service provider can help build operational efficiency.
Many businesses struggle with the reality of everyday IT issues, one of which is receiving the right kind of support and maintenance to ensure everything goes according to plan. When considering your business’ IT maintenance and management, you need to consider the service provider, the distance they travel to and from your office, and ease of support. How can you make sure that your business finds the right solution or service?
Downtime is a killer for any business. When a business is forced into confronting its technology support deficits, it usually means that they’ve been dealing with too much broken technology and downtime, and the costs associated with it. One way your business can avoid losing huge chunks of time to broken technology is to add a professional help desk to support your IT administrator.
We’re proud that we can say that there are many local businesses that know us for the specific work that we’ve completed for them. We’ve resolved a lot of specific IT shortcomings for them, but we also want to make sure that people know what we do as a managed service provider. That’s why we’re getting back to basics.
It doesn’t matter how intensively a business uses their technology, there will always be a need for maintenance of some sort, whether it’s something as simple as a point-of-sale system or a full-fledged desktop workstation. Some businesses might have a complete IT department, while others might not have the resources to allocate to this role. We’ll walk you through how, no matter what kind of organization you operate, your business can benefit from a help desk solution.
Whether they are expected or not, there will always be situations when your business incurs some damage or loss due to natural disasters, downtime, or other issues. You might find that a little preparation could have kept some of the disaster at bay, and it could honestly save you a ton in terms of lost time and resources. In fact, it could save your organization from the brink of disaster.
Do you know what can completely kill a business’ momentum? Downtime. Businesses of all types look for a myriad of ways to save themselves the headaches that come from significant downtime. One way that is sure to reduce an organization’s downtime is by having conscientious IT management and support at the ready. One problem with this is that it's typically costly to hire a team of IT professionals with the experience and knowledge to keep your technology up and running.
Business owners; ever sit down and run through all of your expenses and ask yourself (or your accountant) what you are actually paying for? We’ve been there. Technology expenses like hardware, software licensing, cloud hosting, management and maintenance, support, and service agreements all add up quickly and it makes it easy to question what you can trim to save money without sinking the ship, especially when you rarely need to call your current IT provider.
Let’s be real: the title “managed service provider” doesn’t cast much insight into what we do on a daily basis. Even when people understand what we do, there are a lot of parts that confuse them and lead them to false conclusions. As a result, we wanted to take a few minutes and go over what it is that we do for our clients.
Businesses these days rely on technology in order to function properly, but what happens when this technology doesn’t operate as intended? If your organization doesn’t have a dedicated help desk on-premise, you’re probably suffering from unnecessary downtime and technology troubles with no recourse.
One of the key benefits of managed IT services is right in the title. It’s managed, meaning that you don’t have to worry about maintaining or configuring your systems. Many small businesses see these kinds of advertisements out in the world but don’t necessarily understand what services are being marketed to them. We’ll take a deep dive into what you can expect from “managed” services for your organization.
At first glance, you might not think about computing when the term “wizard” pops up. However, there is a certain type of program that is used exclusively for the purpose of helping someone install something on their computer.
It’s not uncommon to hear about small businesses having difficulty with managing and maintaining IT solutions. Even the most basic topics regarding business technology can be troublesome for businesses with limited budgets and resources. It makes sense that you would want to remove this responsibility from whoever is doing it, but how can you do so without destroying your bottom line?