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Dresner Group Blog

Our technology blogs feature IT tips and best practices for businesses in Columbia, Baltimore, and Bel Air.

Choosing the Right Managed IT Services Provider in Baltimore

Choosing the Right Managed IT Services Provider in Baltimore

Navigating the world of IT services can be a daunting task. Especially when you're in Baltimore, a city bustling with businesses just like yours. Baltimore (and Maryland in general) is one of the top places in the country to start and grow a business. This leads to a lot of competition and a lot of synergy.

Choosing the right managed IT services provider is crucial. It's not just about fixing computers or setting up networks. It's about finding a partner who understands your business and its unique needs.

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CrowdStrike’s Flawed Update was Only Live for 78 Minutes

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The world’s biggest IT catastrophe forced airlines, hospitals, 911 call centers, and banks (among other businesses) to their knees last month. The costs from this massive outage are estimated to reach several billion dollars. We’re all going to be talking about it for several more months, and we’ll likely be seeing some high-level litigation. This blunder could potentially change the way we all think about IT and security, as well as create new laws.

The craziest thing (so far) about the entire CrowdStrike outage is how incredibly fast it crashed the entire world. I think this is the most important lesson for business owners to learn from.

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Protecting the Brains of Your Business

Protecting the Brains of Your Business

Managing servers can be a challenging task for small and medium-sized businesses (SMBs). Despite being essential to your operations, servers are complex technologies that, if not managed properly, can lead to wasted time, energy, and resources. Today, we’ll explore the key functions of server management and how to maximize your current resources.

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If Your Business’ Technology Isn’t Working, Your Business Isn’t Either

If Your Business’ Technology Isn’t Working, Your Business Isn’t Either

Most businesses rely on their technology. However, a failure to manage that technology can lead to significant financial waste and operational inefficiencies. One major way a business can waste money is through over-investment in unnecessary or overly complex IT infrastructure. Let’s briefly examine how companies waste their money on technology and how to identify if technology is working for your business. 

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Is Your Internal IT Buckling Under Pressure? We'll Lighten the Load

Is Your Internal IT Buckling Under Pressure? We'll Lighten the Load

There's a lot of pressure on (often understaffed and overworked) internal IT teams to manage and maintain increasingly complex systems. For businesses noticing signs of strain on their IT staff, seeking assistance from managed services providers (MSPs) could be the remedy. Here's how an MSP like us can alleviate the pressure and contribute to workplace wellness for all.

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Small Businesses Should Be Using These 5 IT Tools

Small Businesses Should Be Using These 5 IT Tools

Information technology offers businesses of all sizes significant benefits, very much including small and medium-sized organizations. Let’s go through five modern tools that offer this kind of inclusive utility to the point that we see them as essential for successful business operations today.

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3 Huge Benefits of Adding Help Desk Support to Your Staff

3 Huge Benefits of Adding Help Desk Support to Your Staff

Do you have employees who struggle with their technology? Chances are that there will always be individuals who are not as proficient with it as you might expect, and without a dedicated IT resource to ask for assistance, they might get frustrated and disengage with their work. You need to provide the right support to your employees, and you’re in luck; we have just the right solution to your problems: a help desk!

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The Importance of Network Support: Keeping Your Baltimore Business Connected

The Importance of Network Support: Keeping Your Baltimore Business Connected

Baltimore businesses need to have a reliable and efficient network to stay competitive and prevent loss through downtime. With the increasing reliance on technology and the internet, businesses must ensure their network is always up and running. This is where network monitoring and support comes in.

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Three Ways MSPs Help SMBs with IT Management

Three Ways MSPs Help SMBs with IT Management

IT is pivotal to the success of any business. Still, for small and medium-sized businesses, there might be limitations placed on the organization's potential resources to cover its needs. Outsourcing IT responsibilities to a managed service provider is a viable option for improving the odds of finding success with technology management for SMBs. Here’s what your business can stand to gain from working with an MSP.

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The Right MSP Can Change Your Business for the Better

The Right MSP Can Change Your Business for the Better

Businesses that struggle with managing technology have a lot to gain by working with a managed service provider, or MSP. These providers are able to help businesses just like yours maintain and improve operations through the use of technology management tools and services. Here are three of the greatest benefits that working with an MSP can provide for businesses just like yours.

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Get Support When You Need It With Our IT Help Desk

Get Support When You Need It With Our IT Help Desk

As technology continues to advance, businesses inevitably encounter challenges and technical issues. In such scenarios, an IT help desk plays a pivotal role. Let’s delve into the operations of an IT help desk and elucidate why it stands as a valuable asset for any business.

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6 Key Features (and 3 Red Flags) to Look for in a Montgomery County IT Consultant

6 Key Features (and 3 Red Flags) to Look for in a Montgomery County IT Consultant

The businesses that make up the bustling economy of Montgomery County have a lot to offer, but in order for these goods and services to properly exchange hands, there needs to be consistent technology supporting the processes that lead to these exchanges. This makes it important that you have the resources to keep this technology in working order, and while Montgomery County has a few options, it is important that you make the best choice possible.

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Managed Services Mean More Savings for Your Business

Managed Services Mean More Savings for Your Business

Businesses that don’t leverage managed services for their technology infrastructure are leaving a lot of money on the table, but it’s not always easy to see until you break down what the solutions really do for you. In isolation, they might not seem valuable, but when combined, they save your business significant amounts of capital.

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The Best IT is Based on a Groundwork of Ethics

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I want to do something a little different for this blog post, and I truly hope it doesn’t come off as haughty. I want to talk about why I think Dresner Group is the right company to partner with to strategize, manage, and support all of your business technology.

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Cloud Technology Provides Many Benefits, But Needs to be Integrated Correctly

Cloud Technology Provides Many Benefits, But Needs to be Integrated Correctly

Cloud computing has become one of the most utilized technologies in business today, and it doesn’t seem to be slowing down anytime soon. It makes it possible for nearly any business to acquire advanced technologies that they could not afford previously, and use them to level the playing field with larger, more capital-rich companies. This month we thought we’d talk a little bit about how moving to the cloud can benefit you and your business.

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Properly Conducted Managed IT Services Bring Immense Value

Properly Conducted Managed IT Services Bring Immense Value

Even the most technology-literate of your average employees is not going to have the knowledge needed to manage and maintain your entire business infrastructure, and you shouldn’t expect them to, either. It takes a special kind of attention and training to manage complicated enterprise-level technology, but how can you make sure your business has access to these important resources?

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Are You Fruitlessly Throwing Money at Your IT?

Are You Fruitlessly Throwing Money at Your IT?

Technology is not cheap, especially not business technology that has features that the average user might not find much value in. To help you keep your business from investing in the wrong solutions or spending unnecessary capital on solutions you won’t find useful, we’ve put together some of the common places where businesses like yours might accidentally waste hard-earned funds.

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Remember When Apple Recommended Physical Persuasion to Fix a Computer?

Remember When Apple Recommended Physical Persuasion to Fix a Computer?

Apple has long been a key part of the technology industry, producing quality hardware year after year. Although Apple tends to produce sleek and high-end hardware running its proprietary operating systems, these devices are far from perfect and were especially controversial at certain points in the past.

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When Talking to an IT Service Provider, Ask These 3 Questions

When Talking to an IT Service Provider, Ask These 3 Questions

There is an inherent value associated with outsourcing the management of your technology to a managed service provider, or MSP. With your team taking a more hands-off approach to technology, they can instead focus on being more productive. If you’re still on the fence about this approach to technology and business, then we have some questions you should consider asking if you are thinking about learning more about MSPs and what they do.

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What Kind of Goals Should You Set for Your Business Technology?

What Kind of Goals Should You Set for Your Business Technology?

Businesses need to adjust their technology to meet their operational goals. Oftentimes, this can be the difference between loads of inefficiency and things going smoothly.  Unfortunately, it isn’t always easy to ascertain where your business should spend its capital. Let’s take a look at how you can match your technology with your operational goals.

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Annual Channel Futures MSP 501 Identifies Best of the Best in the Managed Services Industry Dresner Group has been named as one of the world’s top-performing managed service providers in the prestigious 2024 Channel Futures MSP 501 rankings. The Chan...

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