Most business owners believe that more security naturally means less speed. They accept a clunky user experience because they feel that’s the price of safety. However, this exposes a dangerous paradox: When security is too difficult to use, your team becomes less secure. If it takes ten minutes and three different devices to log in, your employee won’t work harder—they’ll work around you, taking productivity shortcuts that bypass your defenses entirely.

In order to avoid this massive, invisible leak in your company’s security, you need to address these security friction issues now. Here’s how to do it.

The Shortcut Culture Risk

We as humans are wired for efficiency, and if your security protocols (like complex VPNs or poorly configured MFA) act like a wall rather than a gate, your employees will find a way around them.

This shortcut culture is dangerous and can spell trouble for your business. Staff might start emailing sensitive documents to their personal Gmail accounts because it’s easier to work on at home. They might even leave their workstations logged in all day to avoid the login hassle, which could potentially get in the way of installing patches and updates.

You might have spent thousands on a security stack, but it’s being bypassed because the user experience was ignored during the implementation process.

The MFA Fatigue Drain

Multi-factor authentication is a non-negotiable tool in 2026, but MFA bombing—the constant push notifications for every single app—can cause serious burnout.

An employee who has to reach for their phone 20 times a day to click Approve loses focus and rhythm. A solution to consider is conditional access, where modern security recognizes trusted context. If a team member is on a managed company laptop, at a known IP address, during business hours, the system stays quiet. It only challenges them if something changes, like a login attempt from a new device or country.

The result of this conditional access: 100 percent security with 10 percent of the interruptions.

The Help Desk Ticket Loop

Outdated security measures are a major cause of “nuisance” support tickets, which impacts both your normal employees and your IT staff.

Issues like “I’m locked out of my account,” “My password expired,” and “The VPN won’t connect” are some of the most common issues a help desk encounters. Every time an employee is locked out or can’t do their job because of your security measures, you are essentially paying two people to be unproductive—the employee who can’t work and the IT person who has to fix it. Shifting to single sign-on and self-service password reset tools can eliminate this help desk volume.

With single sign-on, your IT partner can focus more on growth projects rather than unlocking accounts, which is a win-win for everyone involved.

The “Policy of No” vs the “Policy of How”

Legacy security teams are often known as the “Department of No,” telling the rest of your team what they can’t do.

No, you can’t use that AI tool. No, you can’t work from that coffee shop. No, you can’t share that folder. This constant denial is what leads to Shadow IT. If you say “no” without providing a secure “how,” the team will find its own way to address the issue, and that way will often be unencrypted and less secure.

If you want to improve security, you need to adopt the stance that states, “Yes, you can use that tool, but here is the secure, company-managed version of it.”

The most successful businesses aren’t necessarily the ones with the most employees—they are the ones with the tightest ships. By eliminating productivity leaks, your organization can trounce the competition and seize on its potential today. Dresner Group provides businesses with the means to make this happen. Learn more by calling us at (410) 531-6727.