Productivity is generally one of the top goals for a business, which is why there are so many technology solutions intended to increase your capability to work more productively. However, if these solutions don’t work as advertised, these businesses could quickly find themselves in a tough spot as their efficiency plummets. How can these deficits and delays be avoided?

There are plenty of articles that talk about how much time technology can help you save, how much more efficient it can make your operations, et cetera, et cetera, you get the picture.

Of course, we aren’t saying these articles are bad by any stretch. We’ve put them out ourselves, and we will again.

What there aren’t so many of, are articles discussing the time wasted when technology doesn’t quite work like it’s supposed to.

This makes sense, right? Technology is supposed to make life easier, not end up wasting more time--and half the time, the “problem” or “issue” is simple enough to solve, if someone just knew how. Looks like it time to go to Google and find an answer, right?

We want to offer an alternative.

Google’s great, but sometimes, it helps to have a real person look at the problem. Someone who knows what they’re talking about, who can just make the problem go away.

Well, some of the people at Dresner Group can do just that. Our Help Desk is here whenever it’s needed, ready to help you and your staff with your headaches, big or small.

Once you’ve signed on, you and your staff will have access to our staff for assistance in resolving technical and yes, user issues, all for a predictable monthly rate.

Reach out to us at (410) 531-6727 to hear more about it!