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Dresner Group has been serving the Columbia area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Collaboration Tools for SMBs

Collaboration Tools for SMBs

Useful collaboration tools can alter a business significantly by enabling cooperation that is impossible without them. How exactly these tools fit into your business is a whole other matter.  Today, we’re going to talk about how you can integrate some pretty great collaboration tools without turning your business upside down. 

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Business Communication Tools Your Business Could Use

Business Communication Tools Your Business Could Use

All businesses need some type of communication infrastructure, especially considering how connected today’s workplace is. Today we will look at some of the best communications solutions out there for businesses of all sizes and industries, including many that you may (or may not) have already implemented for yourself. You can use this knowledge to fuel improvements to your own communications infrastructure.

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Tip of the Week: Using Digital Signage

Tip of the Week: Using Digital Signage

Businesses often utilize signage to direct visitors to specific points of interest in their offices, but with the advent of digital technologies, the potential for digital signage is nearly endless. If leveraged properly, these displays can be used to provide key insights into operations, as well as notify employees and visitors of important information.

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Considerations for Your Business’ Collaboration

Considerations for Your Business’ Collaboration

With business moving faster than it ever has before, it seems to be a no-brainer that collaboration is something that your business needs to focus on to remain competitive. Fortunately, there are many technologies and strategies that can be leveraged to help your business keep its collaborative and communicative efforts front-and-center.

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Vendor Relationships Help Businesses If They Do the Right Things

Vendor Relationships Help Businesses If They Do the Right Things

In a sense, your business relies on its vendors to provide the goods and services needed to make your organization function. Think about your Internet service provider. They provide you with a service that connects you to important assets. The software your business utilizes is also provided by vendors, and work probably can’t get done without it. Therefore, it’s natural that you will want a good relationship with vendors… provided they are actually decent vendors themselves.

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Is Cloud-Hosted VoIP a Good Value?

Is Cloud-Hosted VoIP a Good Value?

Since companies have begun offering services in the cloud, organizations of all types have taken advantage of utility computing in hosted environments. One platform that we tend to see quite a lot of is Hosted VoIP. What makes a cloud-hosted business telephone system more attractive to the modern business owner than one they host onsite? Today we’ll take an in-depth look at the two options.

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Tip of the Week: Use Mobile to Improve Your Work Relationships

Tip of the Week: Use Mobile to Improve Your Work Relationships

With more workers opting for mobile solutions than ever before, communications can be tricky to manage for a business. However, is your business’ infrastructure capable of adapting to these new developments in communication technology? You can bet that regardless of where the business takes you, certain applications and devices will always be useful throughout the workday.

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Use VoIP to Build Better Business Communications

Use VoIP to Build Better Business Communications

There aren’t many technological assets as important for the modern business than its communications solutions. The telephone, while being one of the oldest currently-utilized communications systems available, is still the most utilized. Today, we will look at business telephone systems and why choosing Voice over Internet Protocol simply makes sense for your business.

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VoIP Can Bring A Lot of Value

VoIP Can Bring A Lot of Value

Business technology can often augment communications and make collaboration easier, but administrators sometimes believe that these added perks come with a considerably higher price tag. When a solution comes around that can save money, like VoIP, business owners should consider it with serious intent to invest, as it can usher in an age of improved operations and efficiency for your employees, as well as a higher bottom line overall.

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Can You Afford to Ditch Your Telephone System for VoIP?

Can You Afford to Ditch Your Telephone System for VoIP?

Voice over Internet Protocol, or VoIP for short, might at first glance seem complex, but it’s really quite simple when explained properly. Unfortunately, misconceptions surrounding VoIP can become a barrier of entry for businesses considering a VoIP solution. We’re going to disprove some of these misconceptions and prove VoIP can be a valuable investment for just about any business in need of a communications solution.

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The 3 F’s of a VoIP Solution

The 3 F’s of a VoIP Solution

Communication is pivotal to the success of your business, but it’s hard when you have a telephone system that seems like it was built for an age long past. A modern telephone system that utilizes the cloud is the ideal way to approach collaboration in the workplace. You have some options for this, but the easiest to take advantage of is a cloud-hosted Voice over Internet Protocol solution.

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Why You’ll Want to Consider Hosted VoIP Telephony

Why You’ll Want to Consider Hosted VoIP Telephony

Today, communications are an important part of business, and with nearly every organization looking to reduce redundancies, a lot of businesses are starting to take advantage of Voice over Internet Protocol (VoIP) solutions, using the resources they already have in place to avoid paying twice over.

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Dresner Group
5950 Symphony Woods Road Suite 302
Columbia, Maryland 21044

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